An excellent opportunity has arisen for a talented Learning & Development professional to join our market leading retail organisation as Learning & Development Manager for the Marketing function based at our Head Office in Milton Keynes. This role provides an amazing opportunity to design, develop and implement the capability agenda for the function to include technical, behavioural and management skills development.
The role will initially be a 6 month fixed term contract.
Main responsibilities will include:
Identification of capability/skills gaps (technical, behavioural and management) across different grades/roles/parts of the team both for now and the future. Focus likely to be primarily on entry to middle management level roles.
Clear prioritisation of emerging gaps considering business strategy, external good practise and quick wins with recommended approach for how to address.
Gain stakeholder feedback and buy in to proposals and maintain regular communication activity with key stakeholders
Design and development of cost effective solutions to meet both individual and business needs working with functional subject matter experts where appropriate and propose integrated roll out plan
Initial delivery of interventions
Consideration of other delivery methods e.g. use of 3
parties, develop internal capability through train the trainer etc
Evaluate and review interventions and build learning's into future activities and plans
Integrate activities into business as usual/employee lifecycle where possible with appropriate ongoing sponsorship
Consideration of implications for talent and succession processes and resourcing
Key skills and experience required:
Proven track record identifying needs, researching, designing, delivering and evaluating high quality learning interventions that meet both individual and company needs
Strong project management skills essential with good planning and organisational skills
Experience of developing robust proposals and making recommendations to senior stakeholders
Ability to demonstrate commercial awareness and innovation
Ability to work at pace with pragmatism and customer in mind at all times
Strong communication skills at all levels, able to quickly develop effective working relationships and influence key stakeholders
Good understanding of external good practise to draw upon
Confident working autonomously with limited guidance and supervision
Results orientated with a passion for adding value to the business through people development
Strong facilitation and delivery skills
Understanding and experience of working with a Marketing or eCommerce function would be an advantage, however this is not essential
Argos is a unique retailer recognised for choice, value and convenience. It sells more than 32,000 general merchandise products for the home via it's twice-yearly 1,800 page catalogue and it's leading website
. Argos serves more than 130 million customers per year through its stores and takes around six million customer orders online or over the phone. And, on average, 17 million UK households, approximately two-thirds of the population, have a current Argos catalogue at home at any time.
Argos Ltd operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership. Home Retail Group - 12 months ago