Projects Manager/Field Services Consultant
Sr Manager, International Field Services (UK)
Reading, UK Office Start Date: ASAP
Entrust Field Services helps Entrust customers drive business objectives in a cost-effective and timely manner. This team of experts is available to provide a wide variety of services including end-to-end project management, security consulting and architecture, deployment consulting, integration services, and custom development.
Purpose of Job
As a member of the Field Services (PS) team, the Project Manager (PM) is responsible for managing the successful deployment of Entrust Security Solutions for Entrust customers. These responsibilities broadly cover the areas of customer relations, internal relations, contracts and sub-contracts management, risk management, quality management, requirements management, schedule management, financial management and project security. The PS team functions in a matrix environment, where cross-functional teams are assembled as needed to deliver projects to end customers.
Essential Duties and Responsibilities
Work closely with regional sales teams to identify and develop PS opportunities for new and existing customer accounts
Provides pre-sales technical and project management expertise by assisting the Account Executive in assessing potential application of company products to meet customer needs and preparing detailed product specifications and plans for the development and implementation of customer applications/solutions.
Responsible for maximizing revenue and margin for each project by properly positioning PS value
Responsible for end-to-end project management including:
Recommending a specific deployment approach and developing a project plan and schedule with the appropriate tasks and deliverables
Work with Field Services Resource Managers to establish the project team and the required project infrastructure
Manage delivery of the contracted services and deliverables, maintaining a high level of customer satisfaction through successful delivery of projects on-time and within budget
Standard project management activities in line with the Project Management Body of Knowledge (PMBOK) such as scope, time, cost, quality, issue, risk, contract and subcontract management, and project status tracking and reporting
Provide consulting services in relation to the overall deployment of the Entrust solutions
Advise customers on a variety of issues including staffing and training, registration models, helpdesk support functioning, operations, and ongoing support
Maintain an accurate view of the revenue forecast and project profitability
Work with Entrust Finance to ensure timely and accurate invoicing of customers
Additional Job Requirements
The candidate must be available to travel both domestically and internationally.
Education, Experience, and Specialized Skills
Bachelor’s degree in Business, Engineering, Computer Science or equivalent experience
A solid background in customer Project Management.
Effective leadership, communication, and customer relations skills. Ability and willingness to work in an entrepreneurial environment. Excellent written and oral communication skills
Experience with a security or enterprise software company is desirable
A strong technical background in Information Technology Security is desirable
PMP and/or CISSP certification is desirable
Previous experience in a pre and/or post sale position
Must have strong written and verbal communication skills and be able to clearly
Must be a self-starter with the ability to work independently or in a team environment
Knowledge of Internet Security technology (e.g. network, PKI, policy, VPN, Access control (PMI)). Knowledge of Entrust products and awareness of competitor product offerings would be an advantage
HOW TO APPLY
- Apply via our email address: firstname.lastname@example.org .
- In the subject line please ensure you quote:
§ Job Reference# (listed at the top of the job description)
§ Job title
§ Your name (last, first).
Thank you for your interest in Entrust. Candidates who are a strong match for the above position will be contacted promptly. Entrust is an equal opportunity employer.
- 10 months ago