Guest Service Agent (Receptionist) - 5* Jumeirah Lowndes Hotel, London
Business Unit: Jumeirah Lowndes Hotel
Function: Rooms Division
Job Type: Full Time
Location: UK - London
About the Jumeirah:
Jumeirah Lowndes Hotel is set against the serene backdrop of a leafy London square, yet just yards from Knightsbridge's most fashionable stores. This chic, contemporary retreat is situated in the heart of Belgravia and features 87 luxurious bedrooms, including 14 private suites. The Jumeirah Lowndes Hotel was recently named "Most Excellent London Hotel" by Conde Nast Johansens at the 2009 Awards for Excellence.
About the role:
We are currently recruiting for a Guest Service Agent (receptionist) to work 40hours per week.
Reporting to the Front Office Manager, your main duties will include warmly receiving guests, check-in and check-outs as well as ensuring that the standards of service given are in keeping with those of a 5 star hotel.
About you:
As the successful Guest Service Agent (receptionist), you will have previous experience within a four or five star hotel and a passion for providing exceptional customer service.
You will possess strong computer skills, ideally with knowledge of Opera, and be efficient and effective in your daily administration tasks. You will possess excellent interpersonal skills and will be fluent in reading, writing and speaking the English language and ideally other languages also. You will demonstrate a positive, confident and enthusiastic manner and immaculate presentation.
About the benefits:
Benefits for the successful Guest Service Agent (receptionist) include:
- Meals on duty
- Dry cleaning
- 28 days paid annual leave including bank holidays pro rata
- Interest free season ticket loan
- Jumeirah hotel accommodation discounts
- Company reward and recognition schemes
- Childcare support
- Dental cover
- Company pension plan
- Excellent training and development opportunities
An attractive salary and the opportunity to work for a company with major worldwide expansion plans is offered.
InCatering -
11 months ago
