Deal with individual customer contacts, enquiries and requests in an effective manner to the satisfaction of the customer and in line with all procedures and standards.
This will be split across Money Management and Collections. Money Management will be less outbound calls than Collections.
Excellent customer service skills, debt management or collections would be beneficial
Excellent telephone skills or the ability to develop these quickly
Able to receive and carry out instructions ...
My Manchester Jobs - 2 years ago
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