Customer Service and Sales Contact Centre Manager
PSD - Midlands
See original job posting at Timesonline »
Customer Service and Sales Contact Centre Manager, responsible for leading and driving operational service performance to deliver best in class customer service across all customer sales and service inbound contact centres.Accountable for delivering the sales plans, reduce churn and increase customer satisfaction. Responsible for leading transformational change programme across sites, embedding sustainable change in the business. Drive significant performance improvement in data quality and ...
Timesonline - 23 months ago - save job - block