Intapeople are currently looking for an experienced Customer Service and Claims Manager to head up an inbound customer service team. You need to have come from a financial services or insurance background and have proven success in structuring and managing a call centre.
The role
- Ensuring a high level of customer service is delivered at all times
- Adhering to SLA's
- Monitoring call quality and improving this if ...
My Welsh Jobs - 2 years ago
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