The role predominantly involves answering all the incoming calls from our network of members within the Automotive Industry, discussing and analysing their needs is key to the call as is building up a rapport before directing the call appropriately to one of our departments. An element of administration will be required whereby booking of hotels and updating our in house systems. A chatty, polite, helpful and confident disposition is required along with a desire to go the extra mile with our members. Full product training will be given along with ongoing support although a customer services background is preferred but training can be given. NVQ related qualifications and career progression is possible for the right candidate.
How to apply
You can apply for this job by sending a CV/written application to Kurt Hudson at Retail Motor Industry Federation, kurt.hudson@rmif.co.uk .
Employer
Retail Motor Industry Federation
Job No:
BCK/46425
Employer Reference:
KURTIGA
SOC Code:
7212
Wage
£12000 to £15000 Per Annum
Hours
08:30 - 17:30
Location
BLACKBURN BB1
Duration
Permanent
Date posted
05 July 2012
Pension details
No details held
Jobcentre Plus - 10 months ago
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