Job Purpose...To deal with all customer telephone enquiries and act on all customers' requirements ensuring a high quality, professional service is delivered at all times...Principal Responsibilities...Deal with a range of enquiries from customer and agents...Provide a professional and high quality service to all customers at all times demonstrating understanding and a willingness to help...Ensure all customer service level agreements are achieved or exceeded...Ensure all team processes and ...
The Bank of New York Mellon - 2 years ago
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