Change Analyst required to coordinate and provide support to ensure that changes to the IT infrastructure are made in a controlled manner following processes which are essential to ensure the quality of all services delivered by the clients service delivery team.
Skills/experience:
In depth knowledge of change management principles and procedures
Knowledge of Incident/Problem management.
ITIL awareness (certification desirable but not essential)
Customer focused
Duties include: Assess ...
TheITJobBoard.co.uk - 2 years ago
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