CUSTOMER SERVICE EXECUTIVE
Sussex

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CUSTOMER SERVICE EXECUTIVEOVERALL AIM AND PURPOSE OF ROLETo provide an efficient and pro active cruise administrative functionSPECIFIC OBJECTIVESRespond promptly to all clients post booking cruise enquiries either by phone or emailSPECIFIC TASKSTo respond to all clients enquiries received into the help, insurance, flights and celebrations email inboxTo send cruise confirmation pack for new bookingsIf applicable, to follow up and book any additional "cruise ad ons" - eg flight upgrades, UK ...
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