In this role you are responsible for ensuring that guests receive an excellent welcome to the Hotel and that you successfully lead a team of receptionists and reservationists to deliver Service Extraordinaire
Duties include:
- To assist the Front Office Manager - Organising guest arrivals and departures - To recruit, train and motivate the Front Office Team and, manage staff rotas to ensure that business needs are met and all staff holidays are covered - To monitor invoicing and cash ...
Accor - 2 years ago
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