Application Support/Helpdesk/Support Analyst
London
We are looking for an Application Support that has extensive Helpdesk/Support Analyst experience.
Skills:
-Strong stakeholder management skills
-Work independently and in the team
-Microsoft Office Suite
-ITIL Service Management processes
Responsibilities:
-Call logging
-Log queries
-Ensure all incidents raised by users are recorded with the correct severity driven by business urgency.
-Contribute to the improvement in quality ...
Zookel - 2 years ago
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