I used to work in Yodel for 5 months and I made some good friendships with people who are working there since the beginning of the company so I think I will be able to make a good review.
A typical day at work
Your day as a Yodel Driver begins early in the morning - you always have to be there on time. Every driver has cages with his parcels in there. Your job is to load your van with all the parcels you have. It depends on you how fast you will get out of the depot. You have to care for your parcels as you are the one who paid for them because sometimes you are loading really expensive items. Yodel provides you a HHT scanner which plans your route for the day and makes the whole process a lot easier. You are delivering the parcels with the help of the scanner as well. When you finish you have to get back to the depot.
What you learned
Always being on time - you always have to be in the time window because customers are expecting their parcels. I improved my communication skills a lot simply because you have to enter into a dialogue with the customers. I learned to be more patient because not all of the customers are young - sometimes there are old people who needs assistance especially when the parcels are heavy.