WorldPay Employee Reviews

Found 59 reviews matching the search
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Nice Clean and Updated Location
Credit Controller (Former Employee) –  Manchester, Greater Manchester5 August 2017
Was a good job in regards to learning, some bullying going on in regards to certain team leaders, a lot of different personalities and it was like being back at school.
Pros
Good Money
Cons
Stressful, Poor communication, Poor Team management skills.
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Terrible Place to Work
Helpdesk Advisor (Former Employee) –  Gateshaed1 August 2017
I worked on the Merchant Helpdesk it was the most horrendous job no one would help you Team Manager wise.

I asked for help and I was advised you had your training like everyone else unless you were asleep during it?

This was in the first few days after coming out of training, they were not helpful at all.

I used to have to try to struggle through as the person next to me was quite new as well and was still learning.

I was advised to use My Eyes by a floorwalker.

Surprised this place is still operating.

It was much better ran when Natwest/ RBS had it.

I would think very hard no matter how desperate you are before joining, nice at first then the mood changes BEWARE !!!!
Pros
Free Tea/Coffee
Cons
Pressure from when walking in door, expected to start early dont get paid for it
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A fun and vibrant office with excellent training and sales standards.
Tele-solutions Consultant (Former Employee) –  Nottingham31 July 2017
I have really enjoyed my time at Worldpay, but sadly, a recent internal confirmation and consequent press announcement of a merger with a larger American organisation with 57% shares, has given rise to the potential threat of redundancies due to downsizing and job duplication. This has now meant I have no choice but to look for alternative employment.
Pros
Shares & pension
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Great Company
IT Internal Auditor (Former Employee) –  London20 July 2017
One of the best companies I worked for however too dynamic for someone like me. Would recommend for anyone who can handle constant change whether it is set by the standards or not. Great people and teamwork is vital. Management are amazing, and very nicely connected to the staff. You meet very senior staff early on, which is nice as they recognise you from early days.
Pros
Salary, Benefits, Flexible hours
Cons
Dynamic
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Terrible
Head of Sales (Former Employee) –  London, Greater London19 July 2017
Too big now , do not care about customers due to size.

Trustpilot reviews proving accurate and you just need to read the comments to fully understand what is going on internally.

Management at the top changing , but out imminent god knows whats going to be next.

Stay away !!
Pros
Benefits
Cons
Management
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A good company to work for
Senior Business Risk Analyst (Current Employee) –  Manchester City Centre, Greater Manchester20 June 2017
A fun and productive environment to work in. Good opportunities to progress your career. Good salary packages with additional benefits. The company has a clear and inspirational strategy to follow.
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Good
Compliance consultant (Former Employee) –  Cambridge, Cambridgeshire6 June 2017
Good salary, quite easy jobs, very supportive team mates, and opportunity to grow within the company! Good life and work balance, and job security as well!
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Lovely people, great office
Senior PMO/Portfolio Analyst (Former Employee) –  London United Kingdom20 April 2017
High staff turnover, great opportunity to build great professional network. Hard work is not always appreciated. Lots of opportunities to learn. Competitive salary.
Pros
Fantastic offices
Cons
Short-term management view
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rubbish
Senior Sales Executive (Former Employee) –  Nottingham, Nottinghamshire20 April 2017
rubbish commision and pay,

Unorganised.
Really hard to hit targets
Nice environment
nice people
Would not work there if you only do customer service as it wouldnt be suitable
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Good workplace
Telesales Executive (Current Employee) –  Nottingham22 February 2017
business hours
completing sale from start to finish dealing directly with the business director.
good basic salary
valuble lesson in sales skills / customer service skills
Pros
business hours
Cons
hard sell
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worst company ever
Engineer (Former Employee) –  London18 February 2017
nothing is good/acceptable. going downhill. i am very much surprised that this company can still survive. it won't take long for this company to be bankruptcy.
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Nice place to work but still quite 'bankish'
IT Manager (Current Employee) –  London27 January 2017
Good to work for a Fintech company but some of the middle managers come from a banking background and need to drop their banking attitude.
Pros
good location, nice office environment, good technology advancements
Cons
banking ethos must go
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high pressure sales enviroment
Senior Sales Exec/Outbound Telesales exec (Current Employee) –  Nottingham, UK18 January 2017
Worldpay is a high pressure sales environment, i enjoy working there, management are great and it can be fun as long as you are hitting targets
Pros
worldpay benefits club
Cons
short lunches
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Was a good place to work until taken over
Senior Project Manager (Former Employee) –  Edinburgh and London22 December 2016
WorldPay was a fantastic company under RBS ownership, but then went through a period of turmoil following its sale to Advent Partners and Bain Capital. It is now, I believe, on the up again. In the process of this change, however, in 2012 my role was declared redundant.

The company remains one of the leading merchant acquiring businesses in the world. Unfortunately there are no positions in Edinburgh any more other than a small number of sales roles.
Pros
Good colleagues
Cons
Poor management in the past
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fun environment to work
Customer Loyalty Adviser (Former Employee) –  Gateshead, Tyne and Wear15 December 2016
i enjoyed working at worldpay. friendly colleagues who lookout for eachother. only downside is the people who are on top level such as the operations manager can be very unprofessional, favouring some employees to others which can make you feel singled out most of the time particulary if you work in loyalty.
Pros
working hours
Cons
unprofessionlism from some hogher level management staff
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Fun and Productive Work Place
Developer (Current Employee) –  Manchester9 November 2016
A typical day at work is busy and rewarding.

There are many skills to be learned and mastered, with the major two being harmony between the management and co-workers.

The hardest part of the job is dealing with management and co-workers, and the paperwork. The role is interesting and varied.

The most enjoyable part is also the co-workers.
Pros
Relaxed dress code, 36 days holiday, 35 hour weeks, flexible working
Cons
Company direction, lack of communication, no clear development pathway
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A place to progress and learn with a company that also listens to you
Corporate Support Consultant (Current Employee) –  Cambridge17 August 2016
The role is to support the company's largest customers with their operational requirements, no day is the same you can spend one day dealing with chargebacks to the next with reporting and analysing data. You always have to be one step ahead of the game especially when unforeseen incidents happen with the system which can lead to an influx of queries and complaints.

Some of the things I have learnt include putting idea's forward no matter how small as you never know what could become of it, spotting commercial opportunities, analysing data and customer service.

The staff are what makes the company different, I know I have always got the support of those around me,no one ever says no to helping or no to an suggestion or idea, I hadn't worked anywhere like it before where management makes time for you if you ask for it. If you need training on anything they're courses you can go on to help you develop. The people will be one of the things I'll miss most when I do move on.
Pros
The people
Cons
Long hours
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Productive place to work
Customer Service Advisor (Current Employee) –  Gateshead27 July 2016
Every day at World pay is different. Everyone is extremely friendly and management always treat everyone fairly and equally.

The hardest part of the job is keeping up with targets.
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False
Customer Service Advisor (Former Employee) –  Gateshead7 July 2016
Not very sympathetic to emergency personal problems, management was unapproachable . More interested in in-house stats than promoting team moral
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Royal Bank of Scotland
Business partner, Finance Manager, Project Manager (Former Employee) –  London5 July 2016
A compnay going through a huge restructure but has clear direction and good leadership with a high calibre of staff
Pros
Direction, Leadership
Cons
Redundancies
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Overall rating

3.2
Based on 120 reviews
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Ratings by category

Work/Life Balance
3.3
Salary/Benefits
3.4
Job Security/Advancement
2.6
Management
2.6
Culture
3.0