A place to progress and learn with a company that also listens to you
Corporate Support Consultant (Current Employee) – Cambridge – 17 August 2016
The role is to support the company's largest customers with their operational requirements, no day is the same you can spend one day dealing with chargebacks to the next with reporting and analysing data. You always have to be one step ahead of the game especially when unforeseen incidents happen with the system which can lead to an influx of queries and complaints.
Some of the things I have learnt include putting idea's forward no matter how small as you never know what could become of it, spotting commercial opportunities, analysing data and customer service.
The staff are what makes the company different, I know I have always got the support of those around me,no one ever says no to helping or no to an suggestion or idea, I hadn't worked anywhere like it before where management makes time for you if you ask for it. If you need training on anything they're courses you can go on to help you develop. The people will be one of the things I'll miss most when I do move on.