Management was very relaxed, and my colleagues were amazing to work with. The manager would sometimes avoid difficult customer situations and leave me to handle them, while this was frustrating i did gain a lot of confidence and valuable experience handling these challenges.
My training was minimal, quite unsatisfactory. So I was left to figure out a lot of things myself, but my colleagues were always very friendly and helpful.
Overall I found working here quite a stressful, first job experience. But I highly value the friendships I made with my colleagues and some of the regular customers I got to meet.