Whitbread Employer Reviews

I learnt something new every day, we where like a family everyone got along and worked togethr as part of a team. the days where long but fun.

Dont ever work for Whitbred!!! They do not show you any respect!!! Illegal hours!!! And treat you like your something they trod in!!... I wouldn't have put any reviews you have to put something!!..

a typical day consists of preparation of food products for evening or morning shifts. but if you were the unlucky chef on a evening shift you'd be in for a hard shift as starter chefs get ten mins to do a rather large amount of checks and it seems impossible as there is no flow control.

A typical day at work is very enjoyable, relaxing and fun. During my time working here I have especially learned how to be more focused and efficient in every aspect of the job requirements. The managent are always there if you need to discuss anything that you find a concern and will help you all they can. My co-workers are my friends, which makes' – more... working here that much more enjoyable. The hardest part of the job is having the ability to stay on your feet for up to 8-9 hours straight, and also this job cannot ensure a full time position, therefore finding full time hours can prove quite difficult. The best part of the job is being able to relax and enoy spending time wth my co-workers and enjoying there company as we all work together. – less

Such an awful company to work for. You are on the phone constantly for 4 hours with a 15minute break. You get told off for going to the toilet during your shift.

My overall rating really does reflect whitbread as a whole, not just the outlet I was involved with.
Head office seem to turn a blind eye to the continual discrepancies between hours worked and hours paid for, holiday not being paid properly and general other poor management issues. Regional manager only seems concerned with cutting costs, but at the – more... same time increasing output. Staff are overworked and expected too much of to justify paying them minimum wage. Large tables are booked in incredibly close together without thought for the impact this will have on the kitchen and other areas of the restaurant. Money is given away to guests who complain about food without the issue being adequetely investigated, but the thought of giving staff a free lunch is out of the question, that is if you actually get a break, which tends not to be the case if you're working anything less than a 9 hour shift.
A typical day for me would be walking into a busy, messy restaurant with no proper handover to grasp what was going on. I'd then attempt to find out where my tables were at, and clearing away any mess that was left behind by the previous person because management never checked to see if a proper handover had taken place (usually too busy sitting in the office). This along with turning tables, answering persistent calls from reception staff who cannot seem to make table bookings themselves without a waitress being there to he their hand throughout, running food out to tables and getting absolutely no support from management (who would usually disagree with you in front if a table) meant that I would often go home stressed and upset.
I learned that as soon as I left this company I would NEVER go back! After working there for 4 years, progressing to a team leader role and keeping my opinions about working there to myself, I got no "thank you" from the general manager or the deputy for the time i'd put in. It seems as though the organisation is run by the regional managers who themselves have no experience of working in a restaurant, with the management staff on site unable to make any real decisions about the direction the business should take.
My co workers were all of the same opinion but were all too worried about being dismissed for voicing their opinions, or taking the matter of terrible management higher.
The hardest part of the job was biting my tongue when bad decisions were being made by managers that would negatively effect the business. For example: they would sit absolutely everything that came through the door regardless of a wait on food, stress levels of staff and food quality. The manager would just expect us to, in their words "deal with it".
The most enjoyable part of my job was walking out of the door every night, after not even being allowed to sit down with colleagues for a drink. Not a free drink mind, or even an alcoholic one, we would pay for it, but were not allowed to sit in the bar where guests would also be, to cool down after a long day.
Anyone who is thinking of applying for work with this company I would strongly advise you look elsewhere. This company do not treat their staff with even half the respect they should. – less

the management team are not very cooperative towards staffs needs
poor lack of communication with management and staff
there is no respect for the staff
they said management are listening to us,but it seems we are totally ignored as whatever we have stated in our meetings is never put in actions

company expect you to work 50 -60 hours a week but you only get paid for 46 this is an in house management problem

my day starts off as setting up the restaurant ready for service tables bar when customers start coming in we greet them at door ask if they would like a table if not we will get them a drink at bar let them carry on if yes we will show them to the a table and provide full table service and ensuring they have a great time and leave happy skills i have – more... learned are mainly focused on bar so i learned cellar work deliviries line cleaning also achieving my personal licence cellar manangement nvq level 3. – less

4hrs per day mostly sweeping, mopping and general maintainance

I enjoy my job here,but I would like a new challenge ,it is a busy place to work but the team members all support each other.

excellence in team rewarding, great in supporting team, excellent opporunity for career path

A typical day at work would start with opening up the restaurant and bar by myself whilst running shift and setting up the tills and cash machine.
About 11 I would get my first team member in to help and then we would set up for the rest of the day.
It was a fairly relaxed environment but when things needed to be done they got done. No excuse for missing – more... a deadline or having a head office complaint.
I learnt a lot with this company, they progressed me from a waitress up to assistant manager whilst I was at university and the experience has been invaluable.
The hardest part of my job was dealing with interpersonnel discipline as many of our staff were young girls, so bickering occured all the time. Trying to keep everyone happy was sometimes quite hard.
The most enjoyable part was seeing people leave with a smile on their face, saying it was the best restaurant they have been to in a while. That made me particularly proud especially when I'm the manager running shift. – less

Oportunidade de crescimento pessoal e profissional. Ambiente alegre e descontraído. Estudo de idiomas na prática