Store Assistant (Former Employee) – Hertfordshire – 16 January 2018
Loved working at Waitrose all management and team members were friendly and helpful. always got credit for good work and looked after by management would work for Waitrose again if I had the opportunity.
It was ok. I can't really think of 150 characters worth of stuff to say. In and out of work benefits and shop floor colleagues were good, wage was slightly above minimum. Management was patchy at best and had become particularly shabby near the end of my employment resulting in poor attitudes and lack of motivation from partners. Sadly very much an 'us vs. them' culture. From what I've gathered from visiting and speaking to partners working in different stores this seems like an isolated case, most other Waitrose stores are far better managed and happier places to work.
Myriad of discounts and benefits outside and inside of work, flexibility with hours, discounted cooked meals at break times.
Poor management, consistently over staffed at quiet times and under staffed at busy times.
Taking customer orders (Waitrose stores) over the phone and fax's picking / packing and despatching signage to stores. Guillotine work on the in house Waitrose magazine, Dark room work pasting up photographs for Magazine. Reprographics on daily bulletin and despatching.
Customer Service Assistant (Current Employee) – Aylesbury, Buckinghamshire – 9 January 2018
I enjoy my work in Watrose. I like interactions with the customers, conversations with them, and to be able to hear their opinions about everything. Also like the diversity of doing different tasks everythime.
Dealing with customers from all walks of life and assisting them with their needs. Replenishing stock, doing stock take and organising stock in the warehouse. Friendly colleagues and very approachable management.
Customer service (Former Employee) – Barry, Vale of Glamorgan – 31 December 2017
I worked for a short while in Waitrose. There are many aspects of Waitrose that set it apart from other retailers in the UK. It has a unique customer base and is very original in the way it benefits its customers.
Working in the nightshift team presents different challenges rather than day shift. The shifts are very long (11 hours) and very physical. Set days rotas are the best for a stable weekly work pattern but most rotas available are on a 2 weekly basis with shift patterns being rather overwhelming at times.