Virgin Active Employer Reviews

Amazing people and great salary. Amazing environment. I had the time of my life working as a temp. Was so sad it couldn't be renewed.

Very poor management and lack of communication skills from management to colleagues. Lovely co-workers and members, good company to work for if you are a people person. Don't count on getting extra hours when you ask but they will call you last minute on days off!

Very poor management and lack of communication skills from management to colleagues. Lovely co-workers and members, good company to work for if you are a people person. Don't count on getting extra hours when you ask but they will call you last minute on days off!

A typical day at work would mean answering calls from both members and staff of the health club chain. Resolving customer service and admin queries with an immaculate but realistic level of service. Often encouraged to go above and beyond for the member.

Management is very typical. It has very hierarchical structure and that must not be upset.

In – more... general the co-works are a loveable bunch of people. Some very memorable times.

Hardest part is consistency. Keeping yourself motivated.

The people you work with put a smile on your face 90% of the time. – less

A fun and welcoming workplace
A typical day will be a start of 5.30am and run through to 2.30pm
the management are young and friendly

I was there for a long time and worked with some great people.

It was a nice place to work, however the way it is set out is verry unfair and verry agrovating

good place to work, excellent values and people. Not great pay though

Typical Day - Set out daily tasks for my team, do reports, look at KPIs , yesterdays figures etc

Learned - Became a better manager

Hardest Part - Lack of support from Management.

Daily, I interact with member either via telephone, email or one to one. The conversations are mainly enjoyable as they tell you about their lives and what they do. I get to meet members from my past, which brings up a lot of memories; however I do come across rude and unpleasant members. This has taught me to keep my cool and articulate a point across, – more... without sounding rude or undermining.

Overall I love my work place, including my co-workers and members. My work place is a second family – less

In the department i work in times are tough as budget cuts are cutting hours and this is taking its toll on us

We would set up appointments to show potentail clients around the facilities in order to sale them memberships to the gym.
Highly target driven daily plan was
30 phone calls (some cold calling)
5 appointments for following day
3 sales

we would also arrange outreach - this is where we would generate new leads from the general public

I absolutely love working at Virgin, my collegues have quickly become like family to me and we all work together to ensure we have lots of fun and do the best job possible!

A typical day at work would be to work towards your monthly target by trying to reach out to as many people as possible about Virgin Acive. We would establish corporate contacts via telephone or face to face in order to let people know what we have to offer. I would have to tour perspecrtive members and sell the club. I would have to make sure all paperwork – more... was filled out correctly and a high level of customer service was achieved at all times.
I worked in a team of 4 and it was a really engertic and fun office. It is important that motivation is kept to a high when working in a fast paced sales environment.
The hardest part of the job was time manangement. Sometimes the job demanded long hours in order for you to be on target with all KPI's.
The most enjoyable part was working with a group of people who all value the virgin way and make everyday as fun filled as possible. As a club we were labelled the 'home of ooompphhh' – less

A typical day at Virgin Active consisted of lots of cleaning and just generally making sure that the gym is kept clean at all times. I gained alot of communicational and customer service/care skills due to talking to members and dealing with any problems or questions that they might have. I found some of my co-workers very enjoyable to work with and – more... at times there was a fun atmosphere to coming into work.

The most enjoyable part of the job was being able to build up friendships with members which can make it a nice and relaxed atmosphere to work out in. – less

Typical day is during monthend when we have to push all the deals for the sake of the consultants as they're getting paid on commision basis and also when we have to load Salaries and perform all duties for the day. I have learnt to be calm during stressful situations and cope even under pressure. I have developed management skills as I perform manager – more... on duty shifts in the absence of the general manager. I have built relationships with my co-workers as I am a peer coach and a safety rep for my club. Part of my job is to train staff with regards to new procedures. The hardest part of my job is when I have to make a decision with regards to reprimanding non-compliant staff member. What I enjoy about my job is that though it's a stressful job but I don't have someone following me to check on what I am doing, I work on my own pace as I prioritise my daily duties according to urgency and importance. – less

I deal with queries, answer the telephone, reciept payments, training and coching of staff, member retention. The most enjoyable part of my job is seeing the success of my team and seeing them reach thier goals. There really isnt anything i do not like its just the long hours and the pay. I am honest hard working and very reliable , friendly.I work – more... well under pressure. I am first aid qualified both peadiatric and first aid level 1, ive been on Learn 2 Fly a managers course. I love challenges. – less

A typical day for me is when i have to deal with an angry member but i always try my best to solve whatever query they have and make follow ups,at times my co-workers are too difficult to work with but at the end of the day i tell myself that i'm not here for them i'm here to do my job at my out most best that is what keeps me going, at my company i – more... learn new things everyday that's one thing i love my job because it gives me challenge on a daily basis. – less

I like to enjoy want I'm doing and love it
I love to have fun when I'm at work and get the work at the same time
I'm always open to learn new things
I'm currently in management now, get to know your people
Always when I can see results

its fun place to work an the people i work with are dedicated.although the hours are long and the pay low i like my job