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Turning Point
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32 reviews

Turning Point Employer Reviews

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People who care
Marketing Executive (Current Employee), London – April 24, 2013
Turning Point is full of people who passionately care about the individuals they work with.
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awful place to work
project worker (Former Employee), dudley – April 16, 2013
Pros: the clients
Cons: the company, management, un realistic targets
The clients are great and a privelege to work with. However, the management and culture of the company is appauling. I witnessed staff being bullied by managers to achieve un realistic outcomes with clients. When the staff questioned the bullying, constant pressure and un realistic tarfets they were told that they obviously weren't as good as all the – more... other project workers who apparently had no problem at all with their targets or work load? I witnessed staff in tears in one to one sessions which were effectively bullying sessions and a chance to remind the project worker that she was not as good as other project workers and must have problems with confidence.project workers were constantly stressed out and when it was mentioned to managers the management said that at turning point staff are expected to be constantly rushing around and work with large case loads. Would definately never recommend this company to anyone. – less
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wuggly – 20 May 2013

this must be a national policy,it mirrors everything I saw in my office,no one lasts more than 6 months,there have been 11 people left in 1 year,the novices are blamed for everything and management take no responsibility.they are only interested in keeping the money coming in through police station contracts,and manipulate the rest

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Never work for this company
Support worker (Former Employee), Manchester – March 24, 2013
Pros: working with the service users are a pleasure
Cons: so many
This company is awful to work for, they give you pay cuts but expect you to work as a project worker but get paid low wages. No extra pay for nights, weekends or bank holidays.
The company doesn't value you unless you and management. They give you loads more case work than what your role is and says you you be great full you have a job

Don't work for – more... this company unless you wanna be undervalued with low wages – less
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terrible place to be toxic office environment
project worker (Former Employee), north east – March 15, 2013
Pros: the relief i felt at leaving and knowing that i wouldn't be going back.
Cons: too many to mention
witnessed bullying and humiliation by management and senior worker.staff turnover in excess of 65% annually, year on year, and it isn't hard to see why.No problem with my work, until I left them, then all negative, because in this environment it is always the untrained new employee that is to blame when things go wrong.This is a bottom up organisation – more... where responsibility and performance is concerned, not top down.Saw loads of personal items from previous workers,once you are asked to leave here all contact with collegues is forbidden, and people left live in fear. burn out is very high.clients are not the problem, the bullying culture is. – less
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management/staff divide
Case manager (Former Employee), North East – March 4, 2013
Cons: bullying and lack of support
Temped for this company......never again. Lack of support for staff. One employee so terrified of going in for 1 to 1 she was physically sick.
Spoken too like you were muck on their shoes. 4 staff had left the team that's why they needed relief staff.
Staff hounded (no bullied) by management, project worker 2, admin and another worker with no support – more... to learn from their mistakes.
Soul destroying place to work – less
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salaries and recruitment
previous employee (Former Employee), west country – February 27, 2013
Pros: unless you are in upper eschlons of management, or of a medical background. no one else is of value to tp.
Cons: plenty, all of the above for example.
It is nothing short of a travesty the way that Turning Point has made almost 2,000 people redundant in the last six months, redeploying their posts and downgrading them from Project Worker 11 level (£19,000 to £22,000) to 'recovery' and 'support' worker posts, affording pathetic, breadline salaries that don't even provide workers with a decent income – more... and therefore standard of living so they can achieve 'self actualisation' (as described by Masloe's Hierarchy, part of NVQ training so desired by Turning Point as qualification for these roles).
This is something we would aspire to with our clients, but hardly achievable ourselves as workers even, in these kind of conditions.

A 'recovery worker' can expect to carry out the same tasks as a project worker originally performed for approximately 6 to £7000 less a year, around £13,000 to £16,000.
Simlarily, the 'support worker' can expect this level of responsibility also, and be typically paid £12,000 to £14,000 a year.
In effect, this shoddy, cheap organisation is devaluing the skills of long term and highly experienced drugs workers and completely undermining their confidence so that we are seeing them leave the field in drones, leaving candidates with academic qualifications in substance misuse but often little or no experience.
I have seen the damage to clients caused by this at first hand.
Shame on you Turning Point, you are putting mentally ill, vulnerable clients at risk and turning the lives of many dilligent and caring workers upside down. – less
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Turning point
Support Worker (Current Employee), Mastin Moor – February 13, 2013
Pros: rewarding, great team
Cons: poor management, lack of support
Working for turning point is good, and i like the job. The staff team is one of the strongest ive known and its very rewarding to see a service user make an improvment and know youve had a part in that recovery
ive learned alot about mental health and even more about myself and thats where the hard part comes into play as incidents occur i find myself – more... without (much needed) support to deal with my own feelings about whatevers happened , we are short staffed and its quickly feeling like an unsafe place to be. – less
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AnotherHumanbeing – 27 February 2013

Then I think what you are saying is that this is not actually a healthy and safe environment for support worker/client alike? It is about time they were exposed for this, and all descrepencies occuring in projects up and down the country. Please see my review which should be uploaded here within 48 hours. I am very sorry you're having this experience, and urge you to request to management that they provide you with means to access external supervision to obtain the support and guidance you clearly need to ensure you remain safe and able to continue your work effectively and support clients accordingly. I wish you all the best.

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Good hard working front-line staff.
Substance Misuse (Former Employee), London – November 7, 2012
Pros: large corporate organisation
Cons: large differential between management and staff levels.
I am a former employee who parted company with Turning Point in 2012. In my years with this organisation I never once had a supervision meeting. I worked in Substance Misuse.
I worked very hard and did everything I could to promote the company in all meetings and events that I attended.
This was never recognised in any form at all. I also never had – more... any pay increase with this organisation.
Workers are encouraged to give well-above their job description and can be easily criticized when they do not wish to cooperate.
Training is decent when they employ 'outside' companies to deliver this but in-house is a lot to be desired.
The only enjoyment I had with this company was what I had to create myself. Support is lacking and there is very little scope for improvement.
Terms and conditions have been renewed for people starting that are detrimental to those who have been in post for more than the last year.
High turnover of staff.
Volunteering offers a good deal of Tokenism when in practice.
Be Warned ! – less
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Brilliant Place to Work
Project Worker 1 (Former Employee), Maidenhead – September 18, 2012
Pros: flexible working arrangements
given lots of responsibilty, good people to work with, rewarding to work with service users, management very understanding.
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Not for profit charitable organisation, good ethics, IT accessible with all reporting & information to employees & management
Support Worker Band 3 (Former Employee), Peterborough – June 1, 2012
Pros: working in a relaxed community environment
Cons: shift patterns can leave you unhinged
Work is based upon the people you are supporting you have the ability to assist all needs in a clear way. Recording information as you work,
I was on sufficient training to meet the needs of my post including an on-line training programme which was very fun to complete.
The team i worked with were accomodating & supportive.
Can be physically, emotionally – more... and mentally demanding.
The positive approachs made are rewarding in the reactions of the people who you are supporting. – less
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Good company
Habilitation Technician (Former Employee), Charlotte, NC – May 22, 2013
Pros: good company values
Cons: low pay
Turning Point has great values and wants the best for their clients and staff. However, pay is not great.
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Great job.
Administrative Assistant (Current Employee), Monroe, NC – May 21, 2013
Pros: company works with my schedule if needed.
Cons: part time only
This is a good place to work. Coworkers and management were good to work with. I have learned more about disabilities working here. I really enjoy helping with the payroll.
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so so
Home Health Caretaker (Former Employee), Memphis, TN – May 6, 2013
Pros: environment and pay
Cons: temporary
good job i loved my client took him every where and we sat and talked a lot
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Great experience with great people helping kids in need.
Counseling Intern (Former Employee), Fort Collins, CO – April 24, 2013
I learned although it can be tough to work in this field of work, it is so rewarding.
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Well managed workplace with laid back atmosphere
Habilitation Technician/CAP Worker (Former Employee), Raleigh, NC – April 24, 2013
I loved working one on one with clients. The management team is small and personable. Always attentive to the needs of the employees and the clients.
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Great Population to work with
Addiction Counselor (Current Employee), Franklin, PA – March 31, 2013
I like to work with the population that this company deals with.
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As long as you fit the mold or buy into the company your fine...even if you cost them alot!
counselor (Current Employee), Franklin, PA – March 23, 2013
Pros: overtime...as long as your willing.
Cons: but when you stop your no longer an asset. you must remain a "yes" man
If you do not fit their mold, you have no job security. They act passive/aggressive towards employees. Oh there will be a honeymoon period, but after they have perceived you as a non-complier, they will build a file recording all your inconsistencies. Clients are judged before they walk in the door. They are for profit and have demonstrated willingness – more... to accept anyone with no regard for ethical concerns. Those concerns being acting in the best interest of the client. The owner consistently applies pressure to the importance of admitting new clients regardless of previously diagnosed dual issues. This employer strives for privately insured individuals and instructs employees in key positions to push for longer periods of residence. I have witnessed the termination of those that do not give him full billing. This is an opinion of a multiple year previous employee, not a disgruntled one, but one that rose to a relative top position and feels that those looking to find a home here...beware! – less
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learend alot in this company/
manager of east baltimore store (Current Employee), Baltimore, MD – March 22, 2013
Pros: no benifits
Cons: no benifits
loved working there.sometimes it got hectic.over pressure.but over all gud experience.custmore service is most enjoyeble part of job
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Great place to help people
Culturally Specific Services Coordinator (Former Employee), Minneapolis, MN – March 7, 2013
Pros: working with people
Cons: all the red tape with management
A typical day for me would be to collect and enter data. I learn that there is always someone worst off then you. Management I felt could have connecteed more with the entry level employees. Love all my co-workers. Hardest part of my job would have been collecting and entering client data.The most enjoyable part would have been working with the clients.
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Turning Point
House Manager (Former Employee), Pontiac,MI – February 28, 2013
The company was great unfortunetly this company changed companies. This was a completion house for MDOC. The clients were on parole and our company provided housing for them. Conducted drug screening , and made sure they complied with house rules and probationary rules.
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About Turning Point

Turning Point strives to promote and maximise the health and wellbeing of individuals and communities living with and affected – Read more

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