17.5 hours feels like full time!
Travel Advisor (Former Employee) – Welwyn Garden City, Hertfordshire – 22 February 2018
I lasted 2 months!!
My main problem is that i was looking for 16/17 hours over 2/3 days to have a nice little part time job. The shifts are on a rota, NEVER the same week to week. i was finding i was in for a few hours 5 days out of 7 some weeks! Theres flexible & then theres ridiculous. Definitely not suitable for someone with children.
The other problem is that the job is SO underpaid. Minimum wage (which i dint mind) BUT they expect you to sell till you drop. They dont take lunch breaks and often stay over hours. For me the selling in itself i found easy , the problem comes with the booking systems!! There are SO many different ones, none tally up, so youre entering the same details again n again, and all are different!!! The other staff are also busy so there really isnt time for someone to sit with you while you learn!! The company is to blame, like everywhere these days they cut n cut to the bone. We had to even be the store cleaners, emptying bins & hoovering!!!! (no thanks)
The only thing that was good was the staff. They are lovely, and it was ashame to leave them.
I really think its a role suited to young ambitious person, pre kids who can accept all the rules, compliance & constant targets.
The shifts, the wages, the targets, the rules