Transport for London Employee Reviews

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Fun, fast paced and demanding
Customer Service Advisor (Former Employee) –  London27 October 2017
Great company to work for and lots of different departments to work in.
TfL is known worldwide for it's Transportation system and the first company to use contactless payment to pay for travel.

Fast paced environment and pinnacle to keeping London moving and gettng the growing population in and around the capital
Pros
Available Overtime, Parking facilities, Canteen, good wages and benifits
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Amazing and fun workplace to be at
Data Analyst (Former Employee) –  London25 October 2017
An amazing and innovating place to be at where every single day is different. Management and out of work activities really brings the special bond between all staff members at TFL.
Pros
Good work life balance, good out of work activities.
Cons
Uncertainty about development and future of the company, political cuts made to the organisation.
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Amazing to part of such an integral part of London life
People Management Advice Specialist (Current Employee) –  London20 October 2017
We keep London moving, you feel part of doing that. Management are wonderfully supportive of flexible working. Great benefits and pension. People are friendly and collaborative.
Pros
Part of a crucial part of London life
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Poor Leadership in Information Management
Project Support Officer (Former Employee) –  London, Greater London13 October 2017
A great organisation with some interesting projects, however the poor leadership in the IM resulted in a blame culture, which trickled down from the top
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Best multi project assignment
Senior SAP Consultant (Former Employee) –  London13 October 2017
Another great place to work, I have just good memories working at TFL and the various teams. I learnt a lot from professionals. The workplace culture was great.
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Fun and interesting work
Work Experience Student (Former Employee) –  London12 October 2017
TFL offers a wide range of interesting work and has so much to offer to people, especially younger students on work placements and was a highly interesting experience.
Pros
Good lunch and benefits
Cons
Pay and flak from the public
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good money and efficent
Claims and Complaints Handler (Current Employee) –  London27 September 2017
nice company to work for as they offer good benefits and a good finiancial package.

great working enviroment and many levels for progression.
good location
Pros
good salary and benefits
Cons
sometimes you work weekends
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Great place with lots of opportunity for progression
CSA (Current Employee) –  London27 September 2017
A great well known organisation with lots of opportunity for development and promotion. Most departments have a decent workplace culture. As with lots of places, more about who you know than what you know.
Pros
Development
Cons
Lack of development in some departments
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Good
Work Experience Placement (Former Employee) –  London, Greater London25 September 2017
Extremely fun and informative work environment. An extremely welcoming and friendly set of staff and learnt much about the workings of the London Underground
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Perfect place to wait for the Pension
Technical Service Delivery & Back Office Manager (Current Employee) –  London24 September 2017
TFL is changing drastically, they are trying to become more modern and efficient, but the high level of legacy stuff represents a blocker. Perfect place if you want to stay in the same company forever.
Pros
benefits
Cons
legacy stuff
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People are fun to work with
Freelacer (Former Employee) –  London, Greater London20 September 2017
Good hardworking people with a good mix of different backgrounds and cultures. A lot of projects to gain different experience. People are usually polite and approachable.
Pros
Relaxing
Cons
Not much there
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Productive and fun place to work
Lead Technical and Rolling Stock Auditor (Current Employee) –  Victoria, Greater London16 September 2017
TfL is a good company to work for , with plenty of fringe benefits, equal opportunity and generally a good organisation to work for.
A typical day at work for most people start 9:00hrs and finishes at 16:00hrs. Flexible working hours is also encouraged , example, workers can start at 7:00hrs and finishes at 14:00hrs or start later and finishes later too, as long as the contracted 7 hours is completed.
There are a lot to learn working at TfL because of the mixed culture and how to deal and work with all in harmony.
The hardest part of the job is getting the different Directorate in TfL to agree on any burning issue that requires immediate attention.
The most enjoying part of the job is meeting set tasks and mile stones.
Pros
Free travel allowance on buses and tubes
Cons
None I can think of
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Make a difference every day
Operations Manager (Current Employee) –  London1 September 2017
Working at TfL in my role provides a breadth of challenges and experience, with no two days the same. I take a pride in Keeping London Moving, especially with some of the incredible events like the Olympics, London Marathon and Notting Hill. A firm part of the Greater London Authority, there is an impressive amount of reaction to the daily irregularities.
Pros
Free Oyster card for you and your partner
Cons
Job titles can seem odd!
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Good
Customer Service Advisor (Former Employee) –  London, Greater London16 August 2017
The company was great to work for. Allowed you to balance your work with your personal life. Had to work weekends. Also, a lot of overtime is offered.
Cons
Working weekends and booking off annual leave.
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not bad
Customer Service Advisor (Former Employee) –  North Greenwich14 August 2017
not a bad job but managers in the workplace were unproffessional and made job more difficult than it should be. salary was good as it was weekly pay however as a temp worker no benefits given
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Good place to work and develop
Procurement Consultant (Former Employee) –  London27 July 2017
The spirit of team working is very high and the atmosphere is very friendly. The vastness of the organisation helps you work on different procurement projects every day.
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highly responsible position, but to much travelling involed
Welding Inspector/engineer (Former Employee) –  London26 July 2017
a very highly responsible role which I enjoyed, learning all aspects of the health and safety, and working on my own, hardest part of the job was keeping up with the work load, down side was the hostile environment when going to the office, management was very supportive, but the travelling was to much, most enjoyable was the responsibility and working alone most of the time.
Pros
job security and pensions
Cons
too much travelling to, and in and around London
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Great teams of people to work with
Stores Manager (Former Employee) –  London12 July 2017
Maintaining stock control of goods in and out of warehouse
Learned how to use a reach truck
Management were always supportive
The workplace culture was always fair
hardest part of the job was saying goodbye to colleagues
Most enjoyable part was working as part of a team
Pros
Great people to work with
Cons
Building was cold during winter and hot duiing summer
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good
Customer Service Advisor (Current Employee) –  London, Greater London7 July 2017
i enjoy working here, as it gives a good salary good benefits and it was a perfect job for me while i was studying at university. it provided a good work life balance.
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Fantastic environment to work in
Assistant HR Business Partner (Former Employee) –  Southwark, Greater London29 June 2017
A fantastic place to work.

Friendly and encouraging management.

Easy going culture - everyone is willing to muck regardless of grade or status.

Fantastic benefits if your a permanent staff member eg; holidays and free travel.
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Overall rating

4.1
Based on 169 reviews
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Ratings by category

Work/Life Balance
4.3
Salary/Benefits
4.3
Job Security/Advancement
3.6
Management
3.5
Culture
3.8

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