Poor Management at a certain level. lack of support very disjointed. Lack of leadership over worked. Appears to be incestuous if you arnt part of the click then you will struggle to move forward.
I found the clients being supported are generally happy and safe but lives could be enhanced with better support. Frustrating to know so much more could be done but I feel social care is under so much financial pressure to deliver cheap services. For a charity I think they need to look at management structure and pay scales not enough at support level.