The Body Shop Employer Reviews

An ever changing work enviroment that is fast paced and fun. I have been given the opportunity to progress internally and as such gained further management skills and opportunities to raise my profile within the business and within the local communities. Typically people who work for Body Shop are all passionate about sales and the values the business – more... stands for. – less

My experience at The Body Shop was a lot of fun and hard work. I had to be on top form at all times and meet the requirements. I had to deliver 15 steps to every customer, making sure I contributed to the customer's needs and offer any advice. I had daily targets to meet and had to do as much as I could to achieve the highest possible results. I have – more... successfully supported my team with thriving energy and enthusiasm.I strive for continued excellence in all areas of retail and I am very eager to complete my journey in improving sales and daily targets.

I learned a lot about each Body Shop product and what they do to benefit the skin and body. I had to remember where each product came from and which product would work the best. More importantly I learned very high standards of customer service. How to approach the public and how to offer our best advice was always something I thrived in. My friendly and polite manner always seemed to make customers more eager to buy and feel welcome.

Management at The Body Shop was excellent. The team all had a lot of respect for the managers as they were the ones that drove us to success on tough days. The training and skills were taught in such a fun and professional way. They always gave me feedback after every shift which would boost my confidence for the next shift. Re-assurance is the way forward in a busy retail atmosphere and without their commitment the shop wouldn't have been the same.

My co-workers were wonderful to work with and I made some lovely friends at my time with The Body Shop. We all had to work as a team and we always helped one another out when times were busy and difficult. We all had different strengths and weaknesses however we always tried our best to achieve top results. I still keep in contact with several members of staff.

The hardest part of the job in my opinion was "lease-lining". This was an activity that took part outside of the shop. It was a way to lure customers in and buy our products. I didn't want to sound like I was pressuring the public to come in and spend their money, I wanted them to experiment a casual, stress-free shopping experience. I never failed to try and succeed and gave it my absolute all to try and boost targets.

I thoroughly enjoyed every aspect of the job. Working with the public is always a refreshing job and gives you the chance to deliver your knowledge and advice. I loved being able to pamper a customer and make he or she feel good about themselves. Seeing someone leave the shop with a smile because of my assistance always made me feel very rewarding. – less

The hardest part is adapting to certain customers, the most enjoyable is the people I work with.

Friendly customers and mainly all staff. 50% discount for all staff.

The Body Shop is a great place to work with lots of benefits and rewards. As well as knuckling down we have fun in there and meet some great people! You have always got someone there to help you if you have an issues or problems. The rewards in there are great, they never let it slip past them if you have been doing well. The only reason for me leaving – more... is I need a full time job! – less

I have enjoyed working at The Body Shop and it was really sad when I had to leave. A typical day at work included customer serving making sure everything is in place and looks good and of course sales! At the end of the day it's cleaning up time and re-plen. I have learnt a lot about customer servicing and customers needs and how to the job to the best – more... of my ability. Also I have learnt a lot about make-up and that was my strongest point during my time at The Body Shop. I managed to make some really good sales. Management and Co-workers are nice and easy going people as much as they are hard working. Over all I really enjoyed my time with The Body Shop and would love to come back and work for them again. – less

Valuable opportunity to work for a reputable retailer. Customer Care & Product knowledge key to success. My time with the body shop gave me a chance to craft my retail skills in sales, cross selling & up selling. I Also developed fabulous customer service skills. I was also set sales challenges daily which i was very successful at helping secure first – more... position for the store for sales over the Christmas period.
My Manager was inspirational in her example as store manager and instilled confidence in all the staff. My co- workers were very friendly helpful & encouraging .
I enjoyed everyday i got to work at @The Body Shop.
The hardest part was when my contract ended & there was in the current retail climate enough available hours to offer me a permanent position. – less

A typical day at work for me would be making sure the shop was stocked up and clean, also making sure i give excellent customer service and making sure the customer leaves happy. we learn about all the different products that we use in the body shop products and the different parts of the world that they come from and what goes into making the products. – more... I would say that i get on with all my co-workers they are all really nice friendly people. I wouldnt really say their was a hard part to the job the most enjoyable part of the job is when we get in a new product and we have to learn all about the new product itself. – less

The company as a whole is very generous towards me and customers. Products are genuine, and easy to sell. Good reputation.

I did work experience for a week and thought it was productive and gave me a great insite to work life. I learned how to interact with customers in a polite and approachable way. The hardest part of the job was constantly re-stocking shelves which involved carrying a heavy box up and down the stairs. I enjoyed interacting with customers as i feel i – more... am a very approachable person. – less

working for the body shop you had to find your own partys,so a lot of work goes in advertising,and ringing work places.once you have got parties its word of mouth,so you need to make sure you have made a good impression on all.

As a trainee, my main responsibilities were front of the house duties and customer service. The placement developed my confidence and gave me great customer service skills.

We would begin by having just a general chat for 30 mins at 8 o clock and then begin to start work by prepping a vehicle an getting it ready for paint within a time schedule. I had 3 co-workers helping or getting another vehicle ready. management was good as stock was brought in each week and they would even help with getting some vehicles ready. The – more... hardest part was having time to maintain the inside of the building as the work we produced had to be done on a strict timescale.I enjoyed the banter we had whilst on our breaks. – less

A typical days work includes arriving 10 minutes before shift, making sure your uniform is clean, and you are of tidy appearance. Then onto the shop floor where you serve customers making sure everyone is greeted and seen to and giving a full customer service. I have learnt how to talk confidently to customers and how to multi task and work as part – more... of a team.My manager always tries to help us out as best as she can and is a very good manager. My colleagues are all helpful and we are a very close knit team. We all work as a team to get all jobs done. The hardest part of the job is re-stocking the shelves as the stock room is remote and there is two flights of stairs to go up and down. The most enjoyable part of the job is helping the customers find what they need/want and knowing that they are happy when the leave the store. – less

You can learn a great deal about products, community fair trade and general informative things about your body and skin type. The management expect a lot from their staff, customer service and product knowledge need to be 100% especially if you are in one of the newer stores. My only concern with The Body Shop is that there is a lack of opportunities – more... for graduates who wish to proceed further within the company, they tend to overlook those who have worked well or for a long time when considering promotions. The Body Shop tend to hire via regional managers who spend very little time with the workers on the shop floor and within the store. – less

It was a bit too quiet and never really got busy. I prefer to be on my feet and busy.

nice place to work and good work eithics and lovely products that are good quality and better for the environment

I did work expirience here and it was excellent, always kept busy!

Rewarding experience, greeting customers and ensuring that they receive the best customer service that we can possible give them and that they walk away happy.

On a typical day, I begin by finding out the current promotions or activities. Next, I check for major stocking. I promote products in store and out of the store, also work at the cash register. I learned a lot about where resources and products come from, as well as sales skills. The management and co-workers were very friendly and positive. The hardest – more... part is inspiring people who do not have interest in coming into the store. The most enjoyable part of the job is trying the products and being proud of the products you are selling. – less