Sales Assistant (Former Employee) – Redditch – 8 November 2017
one of those jobs for me that just felt tiresome and reletless, there was talk of promotion from within but when i got to that level i found out they like to move you store. i couldnt travel 30 miles and so hit a barrier within the company. otherwise fair wage fair work
General Assistant (Full time) (Former Employee) – Reading – 14 November 2017
If you are looking not to progress, get treated like dirt by specific management and enjoy a really good job!, then this place is not for you.
Awful management, aside from one. Life and Work balance is appauling, hours are awful, communication is poor and it seems management are happy to tell you where you are 'going wrong' when they do nothing themselves.
Oh what a life.
Please, steer clear. It's not difficult to find a better job. Believe me, I have.
The typical day working at Screwfix will mean that you will be on the tills serving customers and or doing delivery, you will deal with high demand customers. You will learn how to stack shelves and use ladders. The management varies depending on the store, some manager will get stuck in and help out while others just keep an eye on you. The culture at Screwfix is one of constant change, as the majority of people applying and getting the job are of a younger age bracket, the company tends to go through allot of staff. A direct consequence is that there is always going to be more to learn/teach. The hardest part of the job physically is the lifting of heavy items such as radiators or tile adhesive, and the hardest part of the job mentally is the customers.
Assistant Manager (Current Employee) – Surrey – 23 October 2017
If you put in the work you reap the benefits, I worked my a### off and then was head hunted by the area manager to help launch a new store! Only downside is the sneaky nature of some of the other management who are out for themselves, slightly 2 faced to be honest
Sales Assistant (Current Employee) – Eastleigh – 19 October 2017
Screwfix is the most judgemental work force I have worked for and the managers run on a “it’s not how well you do your job it’s who you know” basis everyone acts all friendly and seem to care but they will back stab you and stir the pot. If they don’t like you expect them to do everything in their power to get rid of you. Have had 4 different sets of managers and I can say all of them have got hidden agendas and do not care about the staff also have been told to my face to confirm this The money is awful considering different areas earn more The shifts are not reasonable at all if you work at Screwfix they come first no questions asked I genuinely think they will even put work before their kids. So if you want the following things: stress, feeling like your not worthless, not being appreciated for your work and possibly lead you into depression this is the place for you
Supervisor (Former Employee) – Nottingham new basford – 17 October 2017
Horrible place to work the store manager speaks utter nonsense and always tells you what you want to hear but never acts on it. The assistant manager is useless and only does the Rota to suit herself and also makes changes without telling you then punishes you for missing a shift you knew nothing about. The trade plus counter supervisor is completely pointless. Just stands there mouthing off and doing nothing...expects everything done for her. Horrible shop do not work at Nottingham new basford! The staff however are ace and I can't fault them it's just management that are completely useless.
Customer Service Supervisor (Current Employee) – Torquay – 16 October 2017
A typical day at work is always changing, because there are so many customers each day is very different however the week to week working can become somewhat monotonous. It can be a lot of fun however, especially with the right colleagues.
Work life balance is hard at times as your shifts can change very quickly and you have to book time off well in advance so there isn't much room for spontaneity.
The hardest part of the job is working to meet the sometimes unrealistic sales targets, The most enjoyable part of the job is helping customers and making sure they leave satisfied.
Productive, Heavy Workload, Can be Fun when not so busy
Customer Service Assistant (Current Employee) – Letchworth – 13 October 2017
A typical day at work would include serving customers and helping them find what they need, wether thats in DIY plumbing, electrical, gardening, roofing, flooring etc. whilst also picking items within a warehouse coordinated by isle locations. When its not busy or there are enough staff in to cover other job roles, then delivery is a daily necessity to ensure we have stock for the following days to come. Ive learnt a great deal towards any form of DIY or tradesmen work whist working here. I feel in the future I now have the experience and knowledge I need to achieve any household problem, and also buy my supplies through Screwfix. Management for the most part are flexible with changing shifts to benefit you. For example I was at Uni for 3 years whilst I worked part time at Screwfix. The Hardest part of the job is to be able to complete each task properly. An example of this would be whilst serving a customer and having questions asked about a DIY situation you have not come across, but you need to find a solution; sometimes you job becomes Googles. Also Screwfix is a very laborious job. The most enjoyable part of the job is knowing you worked to the best of your ability and helped each customer and kept the warehouse tidy with everything in the correct location before going home.
Supervisor (Current Employee) – UK – 9 October 2017
Been Screwfix for 3 years. Pay for supervisor is just above that of a staff member despite having keys to the store and being in charge in the managers absence, sometime even when they are there. Manager and assistant mangers spend ungodly amount of time in the office and leave supervisors to run the store. Hours are ok but don't do overtine becuase you'll never get extra pay or even a thank you. Upper management and area managers don't seem to care if youre happy in your job as long as they are hitting targets.
It’s a great place to work everyone’s friendly and you met some great people along the way. The customers you come across are very friendly and patient so you could be stuck with something and want help from another colleague and they’re happlying willing to wait for you
Sales Associate (Former Employee) – Northamptonshire – 3 October 2017
In my time of being there i had two managers who were completely different. One refused to acknowledge if there was a problem, the other was a 'friendly' bully. The best part would be if you have a good team and things get done then you'll have a lot of fun. But if you have no staff things can become very difficult.