Scottish & Southern Energy Employer Reviews

Learnt many administrative tasks like archiving and learnt quickly how to use the specialised software. The hardest part of the job was the journey to work and back as it was in hedge end. the most enjoyable part was meeting new people and gaining new abilities.

Working in a call centre dealing with a variety of calls bill explanation, tarriff reviews and customer complaints.

Developed many skills such as communication, time management and working under intense pressure.

The most challenging part of the job was also what I enjoyed most dealing with aggresive difficult customers. I found great satisfaction – more... in solving the issues of a disatisfied customer and having changed there opinion on what may of been previously poor service. – less

Sales support for over 40 sales staff. Built on my previous sales support experince and developed greater interpresonal skills. Worked under a hard working and supportive management team and therefore had a free regin to impliment changes where required.