Youth Justice Support Worker (Former Employee) – Perth and Kinross – 22 August 2017
I loved this job.
It is very flexible depending on the needs of the service users whose success is largely depending on how well you can engage with them. Each case is different and can be as interesting and as intense as you make their action plan to be. It is a rewarding job most of the time, but don't expect to much recognition. Like any charity you are expected to meet statistics, but the stats are fair and usually do enhance the quality of service. A lot of time is spent doing computer work in proportion to the time spent with service users.
I didn't feel that significant to Sacro nationally, but each region has close-knit teams and they can be a lot of fun if you're easy to work with and play your part. My team leaders have all been very supportive and trusting of my work. There are a lot of moaners at Sacro, but it really isn’t a bad employer at all.
Support Worker (Former Employee) – Fife – 6 April 2017
Your just a name and number. Service in Fife thinks about stats rather than looking after clients. Very bad management don't know what there doing. Anything goes wrong and it's all your fault and you will be left to hang out and dry. Also no confidentiality within the work place. Management quick at telling everyone. Workload is a joke. No structure to this.
Sacro is a truly incredible charity to work with. I have developed long and trusting relationships with colleagues.
A working day consists of liaising with other professionals in the assistance of providing a strong and robust service for the service user in line with the principles of Getting It Right for Every Child. Sacro's Youth Justice Service is set apart from other youth services as it offers a restorative element in its remit, wherein those responsible for an offence are brought together with those they have harmed so reparation is made through a mutual understanding of both the reason the offence took place and also the impact on the person harmed. The restorative element also offers an apology to reflect a heightened awareness of the consequences for the person responsible.
Confidence and the reward of knowing you have helped support a vulnerable young person.
Non stop and interesting as well as variable. I enjoy helping people to make positive changes to benefit there future. The hardest part of the job is when the above does not work as they are not ready for change.