Rowlands Pharmacy Employee Reviews

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Awful place to work.
Dispenser (Former Employee) –  Tyne and Wear16 January 2018
Short staffed, constantly under pressure to hit targets. Expect dispensers to run pharmacy with Locums.
Management, especially area manager very unapproachable.
Spoken to like school children at times.
Not interested in staff as long as things are running smoothly.
Expect far too much from dispensary staff especially for the low wage.
No team work, individuals only look out for themselves.
No training given after nvq level 2.
Cons
short staffed, lack of incentive, awful.
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Good place to work lovely people very helpful
Post Office Counter Clerk (Current Employee) –  Middlewich, Cheshire6 January 2018
every day is different meet lots of different people in different aspects of life I love helping customers with every day stuff and general enquiries listen to what they are doing for the day every customer is posting something different
Pros
Good hours
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Enjoyable, friendly team
Delivery Driver (Former Employee) –  Middlewich, Cheshire4 January 2018
Very friendly team. Approachable manager and helpful.
Team working is cohesive.
Flexible hours suitable.
On going training available with prospects in various areas.
Pros
Uniform
Cons
Resources
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Ok job, poor management
Customer Service Assistant (Former Employee) –  Wiltshire28 December 2017
I enjoyed working with team members, although the organisation and management of the workplace was extremely poor. On one occasion, I, (at the time a 17 year old girl) had to run the pharmacy with a pharmacist who had never been to the area or in that particular pharmacy, without any notice.
Cons
hour lunch
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HR is a joke
Delivery Driver (Former Employee) –  Aberdeen, Aberdeen City13 December 2017
Dont try being helpful to your customers. Legally they dont need to sign for their medication but dont let the "integrity" team catch you signing on customers behalf. I was made to feel like a terrorist & then sacked. Jumped up security woman...obviously never made it through police college.
Pros
Meet lovely people
Cons
Jumped up staff
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In a busy health centre
NVQ2 Dispenser (Former Employee) –  Heckmondwike11 December 2017
Was a bit stressful at times due to workload but there are a lot more staff there now. This will alleviate the problems of the busy days we all experienced. Still in the same place but more staff
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Mi primer trabajo
Pharmacist Manager (Former Employee) –  Oxfordshire24 November 2017
Fue mi primer trabajo. Tuve la suerte de trabajar en Rowlands Pharmacy donde desde el primer momento apostaron por mí y me dieron la posibilidad de progresar y desarrollar mi carrera profesional.
Pros
Salario, compañeros, estabilidad
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Always busy
Senior NVQ2 Dispensing Assistant (Former Employee) –  Colchester, Essex19 November 2017
A very busy and popular community pharmacy in Mile End village. A very productive work load from start to finish. Many of the locals we know by first names and its a very friendly place to work.
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If your face doesn’t fit your out!!
Dispensing Assistant (Former Employee) –  Yaxley, Cambridgeshire11 November 2017
Manager who couldn’t manage to save her life. Staff using mobiles in dispensary instead of working. Taking time off when not ill. Don’t go there. The pay isn’t worth it
Pros
Good hourly rate
Cons
Long hours
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Fantastic company
Dispensing Assistant (Former Employee) –  Widnes, Cheshire23 October 2017
Very good company to work for, very family feeling company. A typical day involved dealing with customers and developing close relationships to enhance care.
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Disorganised, undervalued staff
Dispensing Assistant (Current Employee) –  Cheltenham, Gloucestershire12 October 2017
Very stressful place to work. Management care more about figures than providing good customer service, until a complaint is made.

Get on well with my colleagues and I enjoy building a relationship with our customers.
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Avoid avoid avoid!!!!!
Dispensing Assistant (Former Employee) –  Greater Manchester10 October 2017
No support, no equality in sharing a role, area managers brush problems under the carpet, never see area managers and when you do they tell lies, constantly switching areas so no continuity, never return calls or answer phone. Horrendous place to work, especially since started cutting staff. Unfortunately no loyalty here your just a number
Pros
Other colleagues
Cons
Everything
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productive
HCA (Current Employee) –  Coventry, West Midlands1 October 2017
busy well supported. hard work as very busy and shop needs to be attended at all times
typical day depends on your position in the company. the workplace culture is good and fair and mixed races of people work together.
Its good to meet lots of different people and meets their needs whenever possible..
there are oppertunities to progress and do different types of courses to fit your needs
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fast pace of work
Pharmacy Technician (Current Employee) –  Barnsley, South Yorkshire27 September 2017
not enough hours in day to do everything required. lots of focus on nms and other service's.
new eps system would work if still didn't receive half of prescription on etp and others on green prescriptions. constantly having to move from one screen to the other.
Being at the side of a doctor's surgery always busy.
Pros
free uniform
Cons
long hours
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Convenient and Well Paced
Dispensing Assistant (Current Employee) –  Mansfield, Nottinghamshire25 September 2017
Good company to work for, dealing with prescriptions and dispensing medications to customers.
Staff are pleasant and reliable.
Workplace is nice and hygienic.
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Productive and fun workplace
Accuracy Checking Technician (Current Employee) –  Trentham, Staffordshire18 September 2017
Rowlands has helped me to develop within the industry, and has given me an enjoyable experience, whilst also allowing me to learn on the job and apply the principles and standards outlined by the pharmaceutical council.
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Stressful and Understaffed
Trainee Dispenser (Current Employee) –  Dorset2 September 2017
Wasn't able to complete my training due to being understaffed, no one was available to ask for help or even sign off my coursework.

Most staff members were lovely but stressed, and staff disagreements meant there was often a bad atmosphere. Staff issues and complaints were never resolved and often events were swept under the carpet.

I was often left to struggle through tasks I had not been trained to do, sometimes with only other trainees, locums and new staff members in the workplace.

Customers and patients were mostly rude, impatient, and would blame you for their own errors, doctor's errors, and pharmacy management errors. No support was given from others to help resolve issues.

Overtime was neccessary to get work done, especially with staff absences and busy periods.

Not worth minimum wage.
Pros
Good discounts and benefits scheme
Cons
Very badly run
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Worst company ever!
Pharmacy Assistant/Dispenser (Former Employee) –  Cheshire30 August 2017
Area Manager took on a Level 2 Dispenser as Branch Manager to work 3 days a week! They ran Branch into the ground. Unprofessional behaviour and constant life threatening errors made by them and colleague making up blister packs. Area Manager and Head Office brushed it under the carpet. 10% discount (only on full price items) was a complete kick in the teeth when you only earn £7.40ph as a Level 2 Dispenser. No help with training and no support from Higher Management. Worst place I have ever worked!!
Pros
None
Cons
Pay/Discount/Management
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Too much responsibility for that salary
Pharmacy Dispensing Assistant (Current Employee) –  Oxford26 August 2017
Poor management and constantly required to do several courses for less than £8/h. If you are the pharmacist, it is alright but not if you are part of the pharmacy staff.
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Pro Pharmacist Company
Pharmacist (Former Employee) –  london12 August 2017
Rowlands is a company which values its Pharmacists and considers them a key part of their business.

They are the perfect balance between a big corporate and independent.

Only have good things to say
Pros
Helpful throughout your role
Cons
Retail environment
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Overall rating

3.6
Based on 89 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.0
Job Security/Advancement
3.2
Management
2.9
Culture
3.4