Ricoh Employee Reviews

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Enjoyable company to work for
Customer Service (Former Employee) –  Northampton, Northamptonshire8 November 2017
Rewarding and enjoyable Good company to work for Friendly relaxed but professional environment. Opportunities were available over my career. Sadly made redundant in Jan 2017
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Large and typical slow-moving enterprise
OSB Group (Current Employee) –  London, Greater London21 October 2017
Large company, complex processes, confusing management structures and a lethargic work culture in today's fast paced entrepreneurial world.
Innovation coming from Japan is a strong point.
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Fast Paced Production Work
Quality Control and Production Operative (Former Employee) –  Telford3 October 2017
Production Work with an emphasis on quality. Plenty of internal vacancies to apply for, strict on time keeping and quality just like any other manufacturing and production company. Nice friendly people and team leaders, supervisors seemed to be in a world of their own.
Pros
Friendly
Cons
Fast Work
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Easy work
Waitress (Former Employee) –  Coventry, West Midlands17 September 2017
Shifts were easy to pick up. Really flexible workplace making it fun for students and people in school college or having another job. Team are all lovely.
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Excellent Company
Health and Safety Administrator (Former Employee) –  Telford, Shropshire17 September 2017
A good company to work for that ensures that all its staff are looked after from a well being and legislative perspective.

A good company for development and progression that ensures all staff are trained and developed inline with all requirements.
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Great company to work for always looking for ways to improve workforce with training etc
Team Leader (Former Employee) –  Wellingborough, Northamptonshire13 September 2017
Assess manpower/volume of work at start of shift.
Deal with customer queries on daily basis.
Management meeting for quick debrief.

Staff well trained to cope with any emergency/urgent request made during shift

Not knowing what certain departments workload would be until jobs came off system so some times difficult to plan ahead

Job satisfaction and praise from customer for doing good job.
Pros
Job satisfaction, Excellent training system in place. Good salary.
Cons
Some long hours
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Fun place to work
Consumables Management Advisor (Former Employee) –  Northampton, Northamptonshire16 August 2017
I worked in the consumable team dealing with escalated customer orders, queries and complaints making sure to deliver excellent customer service.
I also dealt with inbound customer orders and auditing of bulk orders for the department.
I managed approvals for customer orders placed by my team and also the call centre as a whole. I trained new starters and also additional support training for existing team members.
Pros
good salary
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Good place to work
Sales Support Manager (Former Employee) –  London, Greater London3 August 2017
This was a nice place to work, very challenging environment as many changes going on, nice hard working people, the have god products that are competitively priced.
Pros
Lots of training
Cons
Long hours and too much travelling
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fun and active workplace
Stewarding (Former Employee) –  Coventry31 July 2017
although the job was part time It was a very exciting job as you got to interact with different people of all different ages and backgrounds, quite a simple job but with big responsibility, good bosses who make the job as simple and stress free as possible and make you feel comfortable within the work place, you enter the staff room and get the stuff you need for the afternoon I.e. high vis jacket or coat (optional) and clicker, you then go into the meeting room when the boss gives you relevant information of the game day, how many fans they are expecting, also run you though the emergency drills every week so you are familiar with them in case of an emergency. Once being told the drills for the day you get to work, the most enjoyable part of the job was being around a football stadium and feeling a unique atmosphere while being at work, the most difficult part was dealing with certain members of the public, remembering the temperament of a minority of football fans sometimes caused a few problems but nothing that couldn't be dealt with instantly but overall the job was enjoyable with a good group of people and a happy environment.
Pros
free entry to the game after shift finishes
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Productive and educational
Kiosk Worker (Former Employee) –  Coventry15 July 2017
I did work experience here for a week at Asda in Jubilee Crescent. It was a great experience where I learnt new customer service skills and the correct attitudes to have in the work place.
Pros
long Breaks
Cons
null
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Okay
Quality Controller (Current Employee) –  Telford, Shropshire2 July 2017
Good place to work have worked there for 5 years and thoroughly enjoyed my job role. Great benefits including a old pension scheme, holiday hours and plenty of job roles come up for new
Opportunities
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Freindly people always willing to help and improve your skills
Operator (Former Employee) –  Telford and Wrekin, Shropshire21 June 2017
Ricoh Is a clean and tidy place to work in enjoyed working there and all the training I was given .I improved in my work whilst I was an employee at ricoh
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Productive
Bar Supervisor (Current Employee) –  Coventry12 June 2017
Very nice place to work. Both customers and employees and accepting and friendly.

A good place to learn with flexible hours so good for students.

Need to make sure attention to detail is paid
Pros
Free lunches
Cons
can be long hours
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good place
Waitressing (Current Employee) –  Coventry, West Midlands6 June 2017
worked here for 4.5 years and had a range of different shifts working at a lot of different events

pay was good
did not receive any benefits through working here
Pros
free lunch
Cons
long hours
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Avoid Northampton Head Office
Invisible hard working employee (Former Employee) –  Northampton31 May 2017
Guideline friendly edit! - Worked extremely hard, with passion, dedication, was a team player, loved my job, loved my team. Didn't translate into being fairly rewarded, or acknowledged. So left for what I deserved and never looked back.
Pros
Work colleagues, flexible working, modern interior
Cons
Demoralising, demotivating, old boys club, non competitive rates of pay
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Great Place to work.
FLT Driver (Former Employee) –  Telford, Shropshire31 May 2017
Good Company and great staff sadly wasnt permanent . clean enviroment, great shift pattern was varied, and job entailed various duties which broke up the day, Overtime was always available too.
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Fun workplace!
Various Roles (Current Employee) –  Coventry, UK23 May 2017
Great team! If you really want to work in a great environment while having fun and doing a great job, this is the right job for you! Great people and supervisors!
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fun to work at
Hospitatlity Staff (Current Employee) –  Ricoh Arena16 May 2017
The environment is very atmospheric, the staff are friendly and helpful. Fairly fun job and match days are a fun time. There are downsides, meaning lunch breaks are short and there aren't many bonuses.
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Ricoh
Operations Support Manager (Former Employee) –  Field Based8 May 2017
Ricoh have the right approach to performance appraisal, learning and development.
"Old management style" no longer is prevalent in the workplace.
There is an Employee Forum where your views can be expressed openly and regular employee engagement surveys. Action from the feedback has significant priority and is analysed in a proactive manner for the betterment of the company.
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Ricoh was a good place to work
Team Leader (Former Employee) –  Northampton, Northamptonshire4 May 2017
Very busy from the moment you arrived to the minute you left.
managerial experience
management was very much on hand
hardest part of the job was pleasing everybody in the team/ contact centre as they all had different work ethics and personalities, to get them all to do the same took a lot of hard work to gain their trust and I needed confidence in practicing the ricoh way.
Most enjoyable part of my team leader role was that most of my team moved on within the Ricoh company through working together, hard work and determination through personal development plans, training and personal coaching.
Pros
work benefits
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Overall rating

3.5
Based on 2,646 reviews
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Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.3
Job Security/Advancement
3.0
Management
3.1
Culture
3.3