Support Worker (Former Employee) – Kent – 18 March 2018
Poorly run company. Management don't care if you need support. No-one works as a team. One person runs around doing everything whilst more senior staff members sit around drinking tea! A lot of nastiness for a rubbish wage.
Occasional trips out
Bad management, poor wages, long hours, no training
Once all the security and health& Safety checks have been done we get time to interact with other service users and co workers , a part of our day would be spent on line learning with Foundations for Growth. There is nothing hard about the job you learn to pace yourself . and help is always on hand All staff are very pleasant .
pay structure not good to start although there is plenty to achieve a better salary
Greedy company, only interested in 'bums on beds'.
Staff Nurse (Former Employee) – Cheadle Royal – 9 March 2018
Un approachable senior managers, recruited this was by no accident. Forcing staff to accept dangerous referrals, then refusing to pay staff for work related injuries. Increase in safeguarding due to in appropriate admissions.
Hang on to patients when NHS would discharge. Rude HR staff, again, no accident. Bullying managers get promotions, empathetic management are pushed out. Constant issues with staffing levels and constantly not abiding by guidelines regarding staffing levels for differing services. PURE GREED!!
Senior Support Worker (Former Employee) – Westgate on Sea, Kent – 6 March 2018
Recieved no induction no shadow shifts. Not one person showed me around the building. No clue as to where escape routes were. Not shown how paper work was expected to be done. Staff encouraging 'behaviours' and laughing at the service users. Grown men bullying women with learning difficulties . Terrible terrible place to work. Avoid at all costs if you respect your own professionalism!! Left after only 9 weeks.
I found that the management style varied drastically between the three wards. Nepotism was rife. Staff would have full-blown arguments whilst in the same room as patients. Patients were handled roughly and inconsiderately even during simple personal care administration. RMNs made inappropriate comments to HCAs. Patients are bullied by staff to the point where other staff will try and stop them with no success. Patients often appear bored and over-medicated. Care plans are badly written and seldom updated. Wards are often understaffed and made up with agency staff who are unfamiliar with the ward and patients. Cigarettes are borrowed from patients for other patients without permission from the owner of the cigarettes. Patients are fed roughly and not told what the food is before it is fed to them. Patients are left unwashed for days with some never having their hair brushed. RMNs spend the whole shift in the office and ask HCAs to report to them so they can type their care-notes. Overall a real shame for the patients and staff alike. I don't suggest working there for anyone.
Nurse (Former Employee) – Southampton, Hampshire – 5 March 2018
Used to be a very good company,know too much focus on profit and not patient care.Management very unsupportive and unaware of what is happening on wards .Lots of unnecessary paperwork.Blame culture very evident ,permanent staff face disciplinary process for things that bank and agency staff do regularly and they are not held accountable.Traing not specif for job role
no Flexible hours for staff with childcare problems from working night shifts weekends etc. Had to leave due ward to not considering flexible hours. Managers are not bothered as they can choose their own hours and office staff can easily get child care as working 9-5, it’s the nurses and healthcare assistants that struggle and have to leave their career when they have children or become a carer.
Recovery Support Worker (Former Employee) – Kingston upon Hull – 19 February 2018
I suffered at this workplace having never worked in Mental Health before. I was given supervision hours that were meant to provide support however they were just cynical and judgmental and didn't want to adapt me to their working environment. Management rather than helping and putting time and effort in decided to end my probationary period.
The workplace ethic was poor with minimum staff wanting residents to get better. Management cares more about the cost of things than the wellbeing of the residents. The job its self was manageable around your daily life habits, and lunch and tea was provided which compensated for the poor pay.
The stress the management caused however wasn't worth it.
Support Worker (Former Employee) – Weldon, Northamptonshire – 7 February 2018
Terrible place to work. Management didn't know how to run a team, incompetent, lacked knowledge & experience for service users needs. Serious bullying culture (within the whole team including management) on a 12 hour day shift took its toll on me & unfortunately becoming ill from working here. My initial enthusiasm for the job very quickly turned into misery as it didn't mix well with constant negativity, refusal to share limited work which developed into highly competitive staff, gossiping about other team members & personal verbal attacks from unstable staff members. Poor pay, toxic environment & if your desperate for work STILL avoid this company as its worse than being unemployed.
The service user was lovely and made the job the only part worth getting up in the morning for.
Support Worker (Former Employee) – Leeds, West Yorkshire – 6 February 2018
constantly working with residents, shifts swapped often at short notice little or no opportunity to take breaks. Little support from management. little or no prospects for promotion. poor pay and very clicky. The most enjoyable part is spending time off site with residents and on trips with them.
Support Worker - Night Staff (Former Employee) – Tamworth – 4 February 2018
I enjoyed the job overall. The hours weren't a good balance with my general life as i had to sleep throughout the day so i could stay awake during my 12.5 hour night shift. I felt that the residential house where i was located was very disorganised as I personally had very minimal and insufficient training for the job.
When residents don't like someone they try to get rid of them
Support Worker (Former Employee) – Falkirk, – 1 February 2018
Would not recommend to even my worst enemy a company full of false promise and would happily shoot you in back , huge staff turnover , will tell you will get 1:3 weekend off but will work easily 5-6 weekends on , short staffed all over , place almost faced closure from care commission ... suggest check there reviews on there website , and to top it all off the pay is beyond poor and a very dodgy admin team who don’t help AVOID THIS !!
Wages appauling, work 5-6 weekends on, high turn over staff
Health Care Assistant (Former Employee) – The Dene , Hassocks – 29 January 2018
This place his horrendous staff terrible management agency workers sent here with no experience , short staff hardly ever had a lunch break , No open door policy it stinks how they treat the patients here good staff leave in droves . Disgraceful uncaring . Exhausting place CQC arrange inspections . They need too turn up un announced at this place
Employee (Current Employee) – East Midlands – 25 January 2018
Working currently but hopefully not for long. Salary rubbish for the workload and responsibilities plus it is unequal as some employees are paid more for fewer responsibilities, Sickness policy ridiculous. Staff don't get paid for the first year so they come into work ill, pass their germs around and make themselves more ill. If you are ill and leave work a little early they take that time off you too! There is no compassion or thought about the employees only profit. Job descriptions are changed often, with more responsibilities added to them. Staff are not consulted about these changes, do not have to agree to them but are expected to do them. 80% of annual leave has to be booked within the first 3 months and you are not allowed to carry it over. This company does not value it's employees nor their health and well-being, I thought I'd worked in some pretty poor companies but this one takes the biscuit. Employees that have worked here a long time say that it's the same complaints made time and time again but nothing ever changes. Maybe if the staff decide that enough is enough and go on strike this may make this company actually take notice and listen. This site has a very high turnover rate and this won't change until the company listens to their staff and makes changes, Until then staff will continue to leave in droves.
salary, unfair sickness and annual leave policy, inequality, unfair, not transparent, driven by profit, uncaring and unappreciative, poor choice of senior managment
Deputy Manager (Former Employee) – Priory – 22 January 2018
-Bad company -Treat staff unfair -No support from higher management -Only concerned about profit not service users -staff over worked under paid -rotas change on daily basic -no incentive -higher management pass blame -liars - promising staff things just to keep you sweet and not following up -home managers bullies -Long hours -Do not follow contracts - annual leave does not get approved -do not get paid on time
Management do not care about service users or staff. All higher management are bullies to get what they want if you complain about something you become a target
Support Worker (Current Employee) – Redcar and Cleveland, North Yorkshire – 17 January 2018
Place and company is a joke, training is ridiculous, no support from seniors or management,bullying tactics to get what they want. Stay clear. People are put to work with service users with little or no training,if you complain you become a target. New mangers are very frequent safeguarding never away from the place
The units are so mixed and the service users are wrongly placed but money means more