Post Office Employer Reviews

unfortunately there is not a typical day anymore at the post office. With upper management looking to franchise off over 70 Crown offices and offering voluntary redundancies is a very unstable and poor working environment

Very fast paced busy work place
I learnt how to stay calm and work under pressure
Interact with customers and provide care and explain services

TYPICAL DAY AT WORK IS START TO SIGN IN THEN COLLECT THE POST AND EMAILS NEXT TO SORT THEM OUT FOR YOU AND FOR YOUR WORKMATES WHICH IS TAKE FEW HOURS THEN YOU NEED TO COLLECT AND SIGN YOU SPECIAL DELIVERY EMAILS WHICH ARE AFTER SIGNATURES.WHEN YOU LITERALLY SORT YOUR EMAILS FROM FIRST NUMBER AT YOUR AREA TO THE LAST ONE YOU READY TO START YOUR EVERY – more... DAY SERVICE FOR ROYAL MAIL.THANKS – less

Sorting letters and packages
Delivering mail to individual households
How to communication with the general public
Got on with all staff
No hard parts I enjoyed all parts of job
Cycling round and walking round all areas

A typical day in work is maintaining a professional conscientious approach to the job in hand but also enjoying what the job has to offer. No two days are the same and each day brings its own challenges and rewards. There is something new to learn all of the time and for me personally and dealing with customers on a one to one is the most enjoyable – more... part. The most difficult part is when customers have had to wait when extremely busy and can be quite rude to you but fortunately my Welcome Host course kicks in and I smile politely and carry on with my duties. I enjoy working as part of a team and keen to learn more regarding "back office". – less

typical day at work start at 8:00 am until 4:00 pm, from 8:00 - 9:00 I was preparing letters to deliver,cash and registered letters. From about 9:00 - 9:15 I was going on lunch and after that I start delivery mail until about 4:00 pm or 5:00 pm.
I've learned : good contact with people, professional service
management were helpful and they interest workers
co-workers – more... are helping each others I had good contact with them
the hardest part of the job was bad weather and much work
the most enjoyable part of the job was possibility met many interesting people and good weather :) – less

very busy office learned to do sales and banking's customer service i am now part of management and have been for the last 14 yrs i love working with the staff they are a great team hardest part of the job dealing with angry customers but staying calm helps sales days are a great way to have fun and get the team involved

The Post Office is a great place to work as there is always something exciting happening. On a day to day basis I provide customer with information on products and services they maybe interested in and matching services to their needs. Before starting here I had no idea what the Post office had to offer and during my time here I have learned a vast – more... amount regarding all types of services available to customers. This Post office is a family run business. The hardest part of this job is keeping up to date with new services and changes to existing services to ensure correct information is always given to customers. The most enjoyable part of the job is providing the community with a vital service. – less

Good Customers Job Variety Pressure

Every day was different process parcels selling stamps issuing car tax to name but a few. The management were good to work for.
hardest part non enjoyed my job the most enjoyable part was serving the customers/

I worked at Southend Post Office briefly last Christmas 2011. I really enjoyed working there and would like to be put forward for any jobs that become available.

A typical day at the post office was mainly handling, receiving and with drawing money also sending and receiving post and parcels. I learned fast ways of cashing up, also how to use the computer systems set up in post office's, also I learned a bit of geographical knowledge through sending parcels. The management team were great, they were fair and – more... worked well and hard to keep the employee's and customers happy. The hardest part of the job was sending parcels because there were many different ways that it could be done and i had choose which one would be best suited to every customer for example there are (First class, first class recorded, second class, second class recorded, international deliveries etc). The most enjoyable part of the job was the mathematical and number side to the job because I really enjoy maths. – less

Advisable to start work at least 20 minutes before you are due in order to set up work station. Lovely co-workers and interesting management. There is a strong sales pressure which leads you to always try and get the customer to pay the most expensive option.

In order to thrive you must learn quickly as you are not simply helping customers send letters – more... and parcels but selling post office products or working under the DVLA and issuing passports. – less

A typical day at work when you confront with customers having unacceptable behaviours.
But i have always learned new skills and expertise everyday from both good and bad situations.Everyday people come up with new questions and problems where we have to try and solve their queries which ends us with some new knowledge.
Co-workers were always good at – more... face and worst on your back. Have to be very carefully while working in the place as we are dealing with money all the time. But nevertheless not all of them are like that, some people were really nice and very helpful all the time.
The hardest part of the job is to convince stubborn customers.
The most enjoyable part is to meet new people everyday. – less

Busy Hetic Office, that required a lot of attention on a personal and private manner with all kinds of customers. Handling managing and balancing your own stock and cash.

great place to work,and would love to still be a part of it. I love to help the customers and know that they go away happy

A typical day at work is to make sure you are focused on the customer and to give them your full attention. I worked in the post office for 8 years and think i smiled everyday I went to work. I enjoyed everything about it. The manager was fair, we worked in a team together. We all had targets to hit and working together helped us hit our targets.

typical day at work would be going into work, marking up the papers and delivering them to the correct houses. i have learnt to be punctual, polite and reliable. the hardest part of the job is making sure that i have the correct number of papers for all the houses and making sure they go to the correct houses on time.

Requires good general shop assistant skills
-stock control
- till management
- customer service
- friendly and approachable
- preparing food in a deli
- pay point management

Meet new people, interact with different types of people all ages. making coffees and lunch's. Handling cash.

fun working learnt a lot dealing with different people everyday