Pitney Bowes Employer Reviews

I worked for PB for nearly 30 years and during this time I always felt I was a valued member of the workforce. Every day bought different challenges but always we looked for the same solution which was to maintain customer satisfaction. What I learned as a manager was that when dealing with any challenge or customer complaint you would always look to – more... speak/meet with all those involved to ensure that you understood the issue and what resolution was required. The engineers are a great group of individuals who always supported me at all times in meeting our customer needs. The most difficult part of the job was sometimes having to involve other departments in understanding that if a resolution was required that this should take priority as often as not the engineer would be on site. By far the most enjoyable part of the job was turning an unsatisfied customer into a satisfied customer would look to continue doing business with the company. – less

I am available for immediate start due to redundancy.
I am conscientious and forward thinking, with a great aptitude for
all tasks.

I look forward to new challenges with relish.

I work well as part of a team and am equally confident working individually.

It's a consistent place to work where not a lot changes too often.

Professional and positive corporation internally and externally.

Arrive and prepare by locating my assigned areas freight for the day. Document all pertinate data and scan items etc... Verify deliveries and any other specifics such as pick ups if required or special assingments with my lead. Perform all safety inspections on my vehicle and equipment complete documentation, load the truck and start the delivery process – more... ie: intial contact, scheduling etc...
Learned more about customer service, driving techniques in trucks throughout the Cisco campus areas safely. Lots about Distribution and how to better support my customers. Gained a wider scope of my responsiblities as a driver/delivery person.
Occassionaly chalanges as far as actual delevery conditions, timelines etc...and learning how to manage each situation while remaining safe. Also dealing with customers who are sometimes under a lot of stress and can be difficult!
Enjoy working for a good manager with outstanding knowledge of the Job. Completing my goals set each day. – less

Received large volume of incoming calls to the customer service center regarding service issues with printers, fax machines and mailing products

Researched origin of service issues and completed service tickets to Pitney Bowes
service technicians and the Parts Analyst

Logged service request information into the automated database.

Maintained a high-level – more... of customer service in handling all service requests in a timely manner to convey quality service

Solved troubleshooting services including but not limited to customer connection issues and printer mapping malfunctions

Completed maintenance parts orders for all printer and fax machine equipment

Completed accurate documentation on customer service calls prior to closing all service tickets

Provided back-up support to the billing department when requested

Participated in cross-training new employees,And other duties that were assigned. – less

1. Make sure computers are set up appropriately
2. Actively organizing and make sure the mail are properly getting handled.
3. Handle the company’s employment hours.
4. Handle paperwork in the computer system towards the end of the shift

Post payments from clients daily basis & redirect cash to proper subsidiaries daily.

assist in posting payment for other groups

follow up on clients having issues with billing

• Responsible for distributing the mail in a timely manner
• Responsible for interoffice communications
• Perform general office duties

Co-workers are great to work with

A typical day at work would be delivery of inter-office and US Mail about 5 times daily. Mixed in with those were various office tasks such as changing printer cartridges and messenger deliveries along with water cooler changes. I learned a lot about interacting with different types of people from a law firms managing partner to secretaries and lawyers – more... along with maintenance people.

Management I worked directly under was, at times, demanding and uncompromising.

The people I worked with were experienced in working here and were helpful and overall fun to work with.

The hardest part of my job was just trying to figure out what these people wanted from me at times.

I enjoyed my co workers the most. – less

The staff at Pitney Bowes are friendly. We are able to smile and laugh while working together and accomplishing our daily goals and work loads.Management personnel are awesome. They are very flexible and understanding.

I would recommend Pitney Bowes to anyone!

Making cold calls to persuade customers to buy our insurance products.
How to sell and take money for premiums.
My manager was a very like able person who made sure I learned a lot about the business.
There were only me and the agent working and we got along very well.
There was nothing hard about the job
Great learning experience.

Best Company to work for.
Nice people and
great team player
Productive and fun environment

Fast paced and demanding work schedules. Learned about prioritizing and multi-tasking. Lots of learning on the fly. Intense development cycles.

It's a good place to work if you have something else going on outside of work

Unfortunately they moved the PB from Cleveland, OH and I was out of a job. It was good while it lasted.

Hard-working individuals that work as a team to meet demanding schedules.

Most days are usually straight forward but things to tend to change from time to time and requires me to adapt rapidly so I don't fall behind. Since I worked there I Learned to pay alot more attention to detail while moving at a steady pace. The hardest part of the work day is if when I have a heavy work load and I am by myself, but I can still work – more... through it. The most enjoyable part is the I get to move around freely and can stay active – less

The day starts @ 9:30pm and ends @ 6:00am
I learne to use several machines .
Management was supportive to a point.
My co-workers were team players.
Middle of the month workload very heavy.
Learning to excell at using the machines,

a typical day at work is stock paper in copy machines. pick up mail to be sent out. take deliveries from Fedex,UPS,Special Mail. There is not much to learn at this job at the moment. My co workers are all fun to work for we keep an open line of communication they value my input and we come up with he best solution possible. The hardest part of the job – more... when you're asked to have everyone print job or copy job completed in a few hours but its fun lets me see how well i work under pressure. the most enjoyable part of the day having everyone say thank you for a job well done. – less