Cashier (Current Employee), Leicester – May 16, 2013
A typical day at the PDSA Charity shop consists of happy faces and enjoyable connversations with other workers and customers. Working here I have learned to become more confident in myself by talking to the public more often and I have also learned to become more sociable with other people, as, before I worked here I was quite shy, but this job has – more... helped me to step out of my comfort zone and become more interactive with Customers/The Public. My co-workers are the most enjoyable people to work with, there is never a dull moment and there is always a coversation blossoming in the air. I have found that the hardest part of this job, at first, was speaking to the people I didn't know, but they easily made me feel welcome and I soon warmed up to the idea of speaking to new people more and more everyday. The most enjoyable part of the job is speaking to new people each time I go in. – less
The day starts with despatching new goods to our 180 stores across the country, in the afternoon we despatch consumables (leaflets, order forms etc.... to our hospitals and private practices. I have had to learn to never judge a book by it's cover. Some of the management are very good, some, in my opinion, are poor. Co - workers at the warehouse are – more... fine. They are very difficult at Head Office. Hardest job is trying to get your point across the people here are very stubborn. – less
Shop Floor Assistant/Helper (Current Employee), Galashiels – April 24, 2013
Pros: work experience
A typical day at the PDSA would involve working through the back of the shop sorting the donated goods. I would also work on the shop floor assisting customers if need be and restocking shelves. I learned more about how businesses are run and what the PDSA company believes in. The most enjoyable part of the job was knowing that my efforts were making – more... a different and knowing the sales you helped further were going towards a good cause. – less
HR Administrator (Former Employee), Telford – April 18, 2013
Pros: good team working
Cons: end of contract
During my time at PDSA, the HR administration team merged with the Learning & Development administration team. This meant there was a lot of new procedures to learn, and to cascade knowledge to the L&D team members. We all had to work well as a team to ensure the day to day work was processed as well as sticking to the learning/teaching plan.
Volunteer Assistant (Former Employee), Scarborough – April 18, 2013
My typical work day was on shop floor and on the tills. I learned to use electric till properly. The Manager was really nice and funny. Co-workers were nice and Friendly. My hardest day was when it was busy and I was on tills. I enjoyed it when it was not busy and had a nice chat with staff members.
Very rewarding place to work as all proceeds go to helping sick animals.
Volunteer Sales Assistant (Current Employee), Banbury – April 10, 2013
Pros: doing good for sick animals
Cons: aren't any
I work there on Saturday afternoons where I swap over shifts with a young, enthusiastic person. I always work with the Manageress and/or the Deputy Manageress. They are lovely, kind people. The customers are really polite and tend to be animal lovers. I usually serve on the till and when it's quiet, I go around tidying up, putting out stock and chatting – more... to the regular customers sa you build up a rapport with them over time. When people donate, I take down their gift aid details (we can claim back tax on their donations). The job is really great, my co-workers are very nice and the customers are friendly. – less
retail assistant (Current Employee), Hull – February 25, 2013
on arrival management decide what you will doing that day from upstairs,sorting clothes,steaming,pricing,hanging,or on the shop floor helping customers,using the till,keeping shop clean and tidy,we all get along and are a good team,
Brilliant to start you off in Retail or even to make new friends
volunteer sales assistant (Current Employee), Gloucester – February 5, 2013
Pros: friends, experience, first notice of any jobs available.
Cons: volunteers come and go.
This is a review of my own personal experiences and others may vary.
Starting my first day I was super nervous, having never worked in retail before, I was greeted by my new manager and a volunteer in the morning, at first I tidied the store, making the stock look presentable for the customers. I then began my first real test... Dealing with customers! – more... I was so scared! But my manager walked me through every step of the way, the staff were so supportive and also gave me tips for when I am on the shop floor, the store itself is typical but the atmosphere is amazing, Everything I know for retail I owe to the PDSA for giving me a fighting chance at increasing my skillset and also making friends!
I recommend you to at least try PDSA if you are thinking of volunteering as it has been one of the nicest times of my life. – less
Shop Floor Assistant (Former Employee), Brighouse – January 31, 2013
Pros: flexibility, experience
I absolutely loved working in the charity shop I only did it one morning a week but I felt valued as a volunteer and was given many responsibilities such as taking money to cash or change at the bank and allowed to do a variety of tasks for example one day i could be working on the tills another I could be taking off old stock and putting out new stock – more... I even on numerous occasions was given the chance to design the window which made me feel very valued and respected. I also loved creating rapports with customers and even their children and pets giving excellent customer service made it a delight everyday. The staff and volunteers are all welcoming and always treat you as an equal despite age etc – less
General Assistant (Former Employee), Crewe – January 28, 2013
Cons: can be long hours, dont get much of a break
Constantly belittled by the manger aswell as the assistant manager. They wernt professional and instead of directing the staff on what to do they instead put the staff down.
The Co-workers were friendly and easy to get along with.
I learnt how to operate a till and how to greet customers and to remember that the customers are always right even if – more... they're wrong. I also learnt how to size and tag clothes.
The hardest part of the job was carrying donantions of great weight up the stair without proper training to do so.
The most enjoyable part of the job was talking to the customers.
A typical day at work at the PDSA is hoovering, washing ornaments for display, working on the shop floor, sorting and sizing clothes basically you would get ordered to do things without the respect and the appreciation you deserve as its voluntary work. – less