Parkdean Resorts Employee Reviews

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productive and fun working place
SIA Security Officer (Former Employee) –  Clacton-on-Sea11 January 2018
over all my view would be great.
meeting members of the public with a polite manner makes the job fun and productive at the same time.
enjoyed working all hours day and night
Pros
good money
Cons
long hours
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Selling of caravan holiday homes and lodges to both new and existing customers Liaising with owners in order to solve problems in a timely and effecti
Holiday Home & Lodge Sales Advisor (Current Employee) –  Skipsea, East Riding of Yorkshire18 December 2017
Selling of caravan holiday homes and lodges to both new and existing customers
Liaising with owners in order to solve problems in a timely and effective way ensuring that all issues are logged, monitored and resolved to the owners satisfaction.
Follow instructions for processes for telephoning, brochure mail-out, email contact, call-back and follow up for new enquiries. Updating of the CRM system for lead-bank.
Adhering to sales process for presenting the full and clear facts to customers, presenting site fees and associated costs clearly and ensuring the customer is fully informed to make a decision.
Selling of finance packages to customers and ensuring paperwork is understood by customer and completed correctly.
Advising customers of the insurance package within the FSA guidelines
Cash handling adhering to company procedures.
To ensure that the sales / profit contribution are as per budget and individual plan are met.
This can be also be measured in appointment generation.
To demonstrate and fulfil effective handover of sold units to customers, whilst ensuring customer after care and service.
To ensure customer debt is paid on time and key handover only after full receipt of monies.
To work in a safe manner, with due diligence towards yourself , colleagues , customers and general public at all times.
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fun place to work
Bar Staff (Former Employee) –  Clacton-on-Sea7 December 2017
The complex manager of Highfield Grange is amazing, he is fair and understanding. My request for as many hours as they could possibly supply was matched with an offer of 74 hours in a week on one occasion which was gratefully accepted. The manager will always be there on a level which conveys past the management role because he goes above and beyond in order to ensure the fullest welfare and comfort of his staff both at work, at home or during their commute. My role was bar staff and first aid. During peak season, the bars can become hectic at busy periods such as lunch and dinner times. This was overturned by the manager arranging support from the quietest bar to the busiest bar and, working on the bar himself. The hardest part of the job is the occasional customer who has had one too many or may be completely sober and are so rude. However, The most enjoyable part of the job for me personally was the first aid because of the rewarding feeling and the gratefulness of the customer and their compliance with the paperwork or, being able to come into work regardless of how bad your day has been and the manager will completely erase it and you will feel happy again like it never happened. My pay rate was £7.50 per hour (18 years old) and the pay rate for the younger workers, the food runners was £5.65 per hour (16-17). In addition to this, the arcade staff and the sales and maintenance are lovely people, they will go the extra mile to help or, will call someone who can and in general they are lovely people to talk to and to work alongside.
Pros
Longer hours are always there if required, lifestyle choices are accounted for, most customers are lovely and some take it upon themselves to help with your job.
Cons
Bar staff are required to clean the toilets during the day, sometimes the restaurant is completely full, leading to the bar staff occasionally receiving complaints
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Great place to work
Maintenance Engineer (Current Employee) –  Cumbria6 December 2017
It's a great place to work. Something different happening every day. Great management. Lots of learning opportunities and training. All the staff are fun the work with, it's great working with happy people that you can a laugh with.
Pros
Good training, possable opportunities of climbing the ladder
Cons
Long hours and low pay
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a fun and happy place to work
2nd Chef (Former Employee) –  Nairn6 December 2017
Great leadership from the head chef and the team was very welcoming to new staff and always had a smile regardless of how busy it was.All round great place to work.
Pros
staff discounts, free use of the swimming pool.
Cons
Not many hours out of season.
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Very bad employer works below the law
Housekeeper (Former Employee) –  Southerness dumfries30 November 2017
Not a nice place to work staff very arragent and don't give you your intitled breaks. Break every working law going. Given vacuum cleaners that don't work no cleaning products or cloths to clean with. Asked to put dirty bedding back on beds. Terrible management. sub letting holiday homes. No training giving
Pros
None
Cons
Hold on to wages, no breaks, talked to like rubbish
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Fun and challenging place to work
Lifeguard (Former Employee) –  Porthcawl, Bridgend28 November 2017
Parkdean resorts is a brilliant place to work, it's both fun and challenging, staff are friendly and managers are fair in the way they treat members of staff.
Pros
Free swimming, 50% off food in certain areas of park
Cons
Long hours in summer, seasonal contract
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Amazing Company
Sales Manager (Current Employee) –  West Scotland20 November 2017
Parkdean Resorts is such an amazing company to work for. It is a fun environment and very rewarding, I definitely made the right decision 4 years ago.

I have worked for the company before, during and after the merger and I can honestly say that the merger was a great move. It has brought two good companies together to make one GREAT company!

I would recommend anyone to give Parkdean a chance if you want to succeed in Holiday Home Sales as there are numerous training programmes available to assist in building a career around.
Pros
Great Pay - Fun - Different every Day
Cons
None
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Kitchen
Head Chef (Former Employee) –  Venue10 November 2017
Would never work for this complex again. Not down to the company just the GM. Hires managers so he can blame them for his failings. Staff had no training or qualifications to carry out there work. In fact it was illegal for all of the kitchen staff to work having not been on a food hygiene course.
I was told to learn as i went on. No training or shown any paperwork.
One member of staff received her starter forms 7 months after starting and one month before her contract finished.
A shambles. No procedures, no leadership.
Two young staff pregnant and didnt even have a risk assessment for them.
Totally unprofessional and the buck stops with the GM. How Parkdean cannot see this in unbelievable.
Pros
i was on the top wage
Cons
GM will blame all except himself.
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Good work place! Weak Head of Department managers
Lifeguard (Current Employee) –  Porthcawl, Bridgend27 October 2017
It's hard to balance work and social life due to very awkward opening and closing hours. The management teams across the park could do with a chop and change.
Cons
Awkward hours, under paid
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Fun Workspace, great for Progression
Complex Supervisor (Former Employee) –  Chelmsford26 October 2017
Really enjoyed my time at Parkdean Resorts Waterside holiday park, great career path for those who want to work in retail, sales or as a barman with plenty of room for progression.
Pros
Fun, Progressive
Cons
Unsociable hours
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Fun and Fast Paced
Holiday Sales Supervisor (Current Employee) –  Greatstone25 October 2017
The environment of working in a holiday park like this is like no other, the fun of the job is what keeps you going during long and busy periods. The staff and customers are friendly and you are guided and provided with training and support at very step of the way.
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Great team spirit
Cook/Chef (Former Employee) –  Pendine24 October 2017
Seasonal work is and issue and the job requires you to give up a social life however the team spirit is amazing. The hours are also terrible off peak season even though the venue's can still be busy.
Pros
Great people, holiday pay
Cons
Long hours, no overtime
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Poor
Housekeeper (Former Employee) –  Croyde, Devon22 October 2017
Expected to clean vans fast in little time; work is not appreciated, many cleaners feel they are being bullied and leave their job due to this. Pay is not resenable for the effort needed. Favouritism is shown by the manger as the same people get holidays and hours to work when they want, where as others don’t.
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Great management
Bar Supervisor (Former Employee) –  Towyn22 October 2017
Very good support system within the workplace. Managers were brilliant and were my co workers. Lovely company to work for with competitive rate of pay.
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Productive and fun place to work.
Barista/Waitress (Current Employee) –  Wemyss Bay, Inverclyde9 October 2017
How loud is your happy!!! Really enjoyable place to work, get to meet lots of different people. Everyone works a team helping each other to achieve the same results.
Pros
Meeting new people
Cons
Busy place
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Friendly working enviroment
Front line Booking Advisor (Former Employee) –  Gosforth3 October 2017
Booking guests in for holiday
To listen to what the guests need
Friendly and encouraging management
friendly and warm
nothing
being with good people

working well as a team and on own
Pros
Friendly
Cons
none
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managment
Accommodation Cleaner (Former Employee) –  Colchester, Essex27 September 2017
some of the management are brilliant and easy to get on with however others are very lazy and don't help there team at all. at the start of the season everyone is happy to help out until it gets to September time and they couldn't care less
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productive
Checker (Current Employee) –  Poole26 September 2017
very productive job, never a dull moment, feel part of a team with a wonderful communication between different departments, very understanding management.
Pros
family like team
Cons
time limits
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call centre click
Sales Assistant (Former Employee) –  Newcastle upon Tyne25 September 2017
busy call centre, unsociable hours unless you have worked there a long time, they seem to get MoN-FRI 9-5 everyone else has to work late pm and weekends , unless your liked then there is favouritism amongst the managers.
Great parks, good benefits and options to upsell to customers.
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