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Novotel
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17 reviews

Novotel Employer Reviews

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great work place
kitchen porter (Former Employee), Glasgow – October 24, 2012
It is an excelent hotel to work for it has excelent staff and even though i was only there as part of the wisegroup program i enjoyed ever moment of working there
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– 28 March 2013

High turnover of staff, high turnover of management incompetent staff who barley speck english incompetent management incompetent system staff sleep with guest in house if you are ill for a few days, your shifts are cut down immediately, you find yourself not on the rota the next week staff eat set menu the whole year no variety staff are dismiss on the moment without prior notice terrible terrible no communication within the organisation jobs are advertised every month Novotel are ALWAYS recruiting! PLS BE AWARE OF THIS EMPLOYER TERRIBLE PLACE TO WORK FOR BUT LOVELY TO STAY OVER-SOMETIMES

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Multi Culture, more learning opportunities.
Receptionist (Current Employee), Birmingham International Airport – June 4, 2012
Pros: more holidays
Cons: low employee incentives
There is sooo much to learn in Novotel bevause it is big four star hotel worldwide. I have graduated in Business Studies and looking for relevant job but working in hotel for living and getting some Customer Service Experience.
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Dealing with customers
Room Attendant (Part-time) (Former Employee), North York, ON – February 7, 2013
Pros: flexible
Cons: hours are not guranteed
Hard work and gained experience in dealing with customers daily request
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great bunch of ladies to work with, management not so much, care only for productivity not staff safety and there personal needs.
Room Attendant-Cleaner (Current Employee), Rowland flat- Barossa Valley – December 31, 2012
Pros: lovely ladies to work with
Cons: management need to take a long hard look at why staff are leaving and who the common denominater is?
typical day is, get roster go to work station with or without a work partner for the day, stock linen trolley up, and start on all our arrivals then work down to non arrivals and then the stays which have to be cleaned before 2pm.
end of day clean and stock trolley ready for the next shift/day.

what can i say except that its an ok place to work, they – more... claim to be family friendly but when it comes to holidays , xmas, newyears etc they are not. which is unfortunate as alot of girls have handed in there resignation just before xmas dec 2012.

reason for this is they are tired of the hours, no fairness within the group, set of rules for everyone is different and yet they pride themselves on TEAM...!

cannot take time off when needed whether for recreational or for family or for Footy or for something serious, you are judged and looked down upon....to me everyone needs a life away from work....and to me thats not acceptable from management at all.

as my dad passed away not long ago...my family and partner come first, no if's,but's,or maybe's....they are my first priority.

I am an avid AFL ST KILDA saints member and supporter and do go to games here and in melbs have done for years and that will not change for anything.

Hardest part of the job is doing a 7 hour board on a 7 day roster and due to productivity it has to be done within 5 - 5.5 hours as we are rostered on for 5.5hrs not that we do it all the time as days vary,so yeah very very demanding job indeed, especially when you get 15 minutes per studio room to clean makes it very difficult. very labor intensive, so days are not boring at all, in fact days go very quick.
working weekends and public holidays also, hardly ever see family or friends, which is not healthy more to life than work and i worked that out the day my dad passed away....life is to short to take it for granted!

co workers are great love the girls, makes it worth while going to work, they are a great bunch of ladies....well most of them are anyway...there is always a few that make it difficult for everyone else but guess its like that everywhere.

Management is okay,to a point, not very fair in a lot of aspects with staff and the job in general really, as management are not onsite as such they are in the office 90% of the time, only come out to check the rooms when guests want to check into their rooms, which is a perk of being management i guess. :) asked to get things fixed by in house maintenance staff is like talking to a brick wall, trolley tyres explode, vacuum cleaners short out, re pinning trolley arms so they don't collapse and cause serious injuries the list is endless, due to OH&S one would think it would get done as soon as the task request is put in.....no it takes ages and that's if they haven t forgotten about it to start with.......not good enough at all, absolutely deplorable really.

enjoyable part of the job is the ladies i work with, fantastic bunch of ladies, and the fact its only 15 minutes from where i reside is also a plus.

But sadly now its time to move on to something new. – less
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night
Night Manager/Night Audit (Former Employee), Toronto, ON – November 12, 2012
Started as a night auditor, learnd alot from this position, worked my way up to managment positon
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The most enjoyable part of the job
Hotel Receptionist (Current Employee), Dubai, DU – September 12, 2012
I always find interesting in going to work everyday. Apart from the fact that I gain knowledge from my everyday job, I am having fun as well meeting different types of customers from different diversify cultures around the world. Giving them the best quality service and seeing them again on their next visit is really amazing and flattering because you've – more... been part of the company's mission. Bringing up the Company's brand to be well-known locally and internationally. – less
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Productive and friendly colleagues
Reservation Agent (Current Employee), Toronto, ON – August 2, 2012
Pros: free lunches
Cons: nope
A day in Novotel Toronto Centre always starts with a smile and a warm greetings.
The management is very friendly and tries to solve the problems faced by mid and lower management.
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A very fun work place
Floor manager/Supervisor (Former Employee), Ghana W/A – July 11, 2012
• Ensured room attendants had the appropriate bedding supplies and toiletries needed.
• Inspected vacant rooms to ensure they were compliant with facility standards.
• Stocked all rooms with the appropriate amount of towels, wash cloths, hand towels and bath mats.
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Fun and outgoing work environment
Assistant Supervisor (Current Employee), Vaughan, ON – April 17, 2012
Working at Novotel was a great work place, friendly front desk agents, great rooms management and great housekeeping co workers, a typical day at work would be, stocking up my cart with all linens and ammenities for all suites. At novotel my work areas was the rooms. i learned alot at novotel how to clean the rooms to hotel standards , how to handle – more... with the guests staying at novotel, its not the easiest job and its not the hardest but i must say i enjoyed working there. My co-workers/ team were great people and it is a very fun and happy place to work at. The hardest part of the job was the party suites, but overall its a great and fun environment to work at . – less
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m gustaba el hambiente de trabajo
steward (Former Employee), Monterrey, NLE – May 6, 2013
Pros: eran turnos
Cons: no tenia horario d salida solo s entrada
el turno d dia es d 7 am a 3 pm,llegaba alas 7 checando buffet k no hiciera falta vasos,cucharas,platos etc despues a lavar loza y si teniamos evento, pues achecar para cuantas personas y habia k dejar plato,cubierto,manteles y mesas listas parak ya en la tarde se montara el evento se llegaba la hora d kitar el buffet,yse hacia al montaje para la comida – more... lo cual consistia en poner platos cuchareo,y montaje para pasteleria,yak semontaba el buffet d comida se lavaba la loza ks utilizo en el desayuno,y despues a zacar basuras,barrer trapear para k los de la tarde encontraran limpio,y si mi jefe m pedia km kedara al evento pues ni modo m kdaba,para ayudarle en el evento y dependiendo d ak hora el evento m iba ami casa – less
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Gezellig mensen
afwasser (Former Employee), spoelkeuken – April 28, 2013
Pros: gratis lunchen.
Cons: soms waren de uitzendkracht geen hardwerkers en dat vertraagt het service.
Ik heb leuke dagen gehad op werk.
Ik heb geleerd om met mensen te werken (teamwork).
Directie was goed.
Collega's waren altijd aardig voor elkaar.
Soms was de afwas heel zwaar als het te druk werd.
De leukst van deze baan was de rooster ervan.
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RAS
Serveur (Former Employee), Voreppe – February 27, 2013
Bonne entente avec les collègues. Clients très agréables, bonne ambiance générale, entre serveur comme avec les cuisiniers et hôtesses d'accueil.
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Seriedade e padronização
Recepcionista Bilíngue (Former Employee), São Paulo, SP – February 26, 2013
Pros: seriedade
Comprometimento e muitos treinamentos para habilitação do colaborador.
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niet zoals verwacht.
chef de parti (Former Employee), chef de parti Cat 6 – January 8, 2013
Pros: geweldige chef.
Cons: veel geroddel en mizerie en geen structuur in de keuken.
geen commentaar. valt niet veel te zeggen over deze job behalve dat een spijtige situatie was.
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dificile
buona (Former Employee), mestre – November 25, 2012
Pros: rispetto
Cons: pausa di 5 minuti
tutti le giornate sono quasi semplice ogni tanto succide un po di confusione quando cè troppa genti
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bonne expérience
réceptionniste (Former Employee), Ile de la Réunion – July 25, 2012
Pros: logement sur place
Cons: courte durée
Accueil de la clientèle,
départs des équipages
arrivées des équipages ,
répondre au télephone, donner les renseignements nécessaires, saisir la réservation.
renseigner les clients sur les excursions de l'île.
l'aspect le plus agréable, le contact avec la clientèle
l'aspect le plus difficile, gérer les clients mécontents
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Ambiente de trabajo bastante agradable te dan desayuno gratis.
Ayudante de camarera (Former Employee), Sevillla – June 21, 2012
Pros: es que me llaman poco porque no hay mucho trabajo
Cons: si trabajas menos de 6 no hay descanso.
Es un hotel pequeño y se trabaj muy agusto es cerca de mi casa. Lo que mas me gusta son los desayunos en el restaurante los compañeros son simpaticos y los metres tambien no se trabaja con ninguna presion y entonces te es mas facil de desarrollar tu trabajo en condiciones.
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About Novotel

Novotel is a mid-scale hotel brand within the Accor group. Novotel has close to 400 hotels and resorts in 60 countries, situated – Read more

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