Platform Assistant (Former Employee) – Leeds, West Yorkshire – 15 February 2018
A purely HR run company.. The job itself is good, you will work with some fantastic people. The worst part of the job is dealing with the general public, especially when drunk. You will receive no back up from management when you are in a situation with a difficult passenger.
Year in Industry (Former Employee) – Leeds, York, Manchester, Preston – 26 October 2017
A very lai back environment where you can literally work anywhere in the North of England. Or even go to London sometimes. Great way to learn about business and enjoyed learning how the rail industry works.Can be involved in anything you'd like to be if it interests you.The staff are very friendly and good to work with.
Manager (Former Employee) – Midlands – 9 October 2017
Too busy trying to push on with installing their commited obligations, without having the right management structure in place, suppliers of new equipment in place and getting things rght from the word go and then forever playing catch up
its a ok company to work for,job can be busy at times but normally steady
TPO (Current Employee) – York, North Yorkshire – 17 August 2017
Day is spent cleaning trains, helping customers if needed. Learned how to deal with customers in different ways, not every customer is the same. Management are ok, as long as you are doing what they say... but normally just get on with the job. Applying for jobs with northern rail is not as straight forward,, they put family members first, then move other permanent stuff into jobs that are advertised externally, so outside normal people have no chance of getting a job interview for a job. The culture at northern rail, is there is a lot of miscommunication and sometimes, you will get the blame for things that are not even your fault. The hardest part of the job is there are a lot of senior management reporting to other supervisors about the job you are doing, if they are not happy, instead of them coming straight to you to help you. Found that supervisors and management think they are above them selves. Best part of the job is meetings all the different people on the trains and platforms, even if it is for a brief moment.
Cleaner (Former Employee) – Bradford, UK – 15 March 2017
i enjoyed working here, the other staff were friendly and we all worked well together,our job was to clean the trains throughout the night travelling to several different stations. we would all be assigned a particular job and we got it done and even helped one another to get their job done if they were a little behind so i learned that being a good team player was important during this job.
Cleaner (Former Employee) – Manchester – 1 March 2017
it was a good job as i worked with mates i went to high school with so that wasnt so bad. the only thing that was a bit of a let down is that you had a train every hour which got a bit boring after a while.
Cleaner Operative (Former Employee) – Manchester – 28 October 2016
Members of staff were very friendly, we all helped one another and got along very well. During my time at Northern Rail I gained lots of friends who I often meet up with, it was located in my area area which made my time travelling easier.
Head of Trade Union Relations (Former Employee) – York – 12 August 2016
Had a really enjoyable 25 year career in the industry. Many varied changes with the customer focus really coming to the fore post privatisation.The business now has new owners and will enjoy exciting times ahead.
Work day's vary everyday. Meet different people all the time.
Train Conductor/ Guard (Current Employee) – Manchester – 27 July 2016
A day's work will be anything from 6 hours to 10 hours work. Also there is a morning and evening shifts. I have learnt all the safety aspects of the job as required with assessments every 6 months and a 2 yearly train rules and regulations tests. I have also undergone a full retail customer service course which is also ongoing throughout the 2 years with on and off train assessments. In my 12 years on the railway, I have had a numerous amount of managers. I have never really had any problems with any of them. My co-workers at Northern have been nothing more than pleasant to work with and plenty of characters with great advise if needed. The hardest part of the job would be passengers who you can not get to pay for there tickets for there journeys. The really good part of the job i have found is that everyday would not be the same, as generally working different trains lines for each day.
A challenging role of constant training/working but very enjoyable.
Conductor (Former Employee) – Leeds – 24 March 2016
Working various shifts that changed daily to suit train times I would prepare the train doing all manner of health and safety checks. Deal with the public, sell tickets, deal with admin and be responsible for the cash takings working full shifts entirely on my own initiative.
Outstation Team Leader (Former Employee) – Leeds, ENG – 20 January 2016
A typical day would involve checking on employees at various locations,to make sure they had all they needed to carry out the work required for the units to make service on a daily basis.All safety requirements to be met,timekeeping strictly adhered to,any training requirements,sickness and welfare meetings carried out,documentation kept up to date,general well being and morale.
T.P.O (Current Employee) – Darlington, ENG – 16 August 2015
In a typical day i meet lots of different people and staff and to really enjoy my job everybody i work with there are like a big family it's a great company to work for. Management are always there to listen to you and will help you as much as they can i have always found them to be great with me. As a on-board cleaner the hardest part of my job is keeping your balance as the train is moving as your cleaning the most enjoyable part of my job is seeing the after affects when i have cleaned the train.