supportive and engaging workplace
Dental Nurse (Current Employee) – London, Greater London – 10 December 2017
A typical day at work is full I'm at on of the many NHS 111 call centre bases and enjoy getting up and out for work the environment is friendly and employees feel valued. The role consists of analysing dental patient scenarios and deciding which should be booked a 111 emergency appointment. I have learned to used a professional telephone manner and how to analyse scenarios with a strong attention to detail, I have also learnt that no day working in the NHS will ever be the same I review different cases on a daily basis and the role is engaging. I completed my training very quickly and and began working before the original set date, due to my quick learning and ambition to succeed. The management team is supportive and very involved in the success and comfort of employees. Enthusiasm and professionalism is the culture at this work place to have a enthusiastic approach to helping patients whilst being professional and empathetic. The hardest part of the job for me personally is when some patient call in despair, I have a nurturing, empathetic nature and I feel as if it is my obligation to do above and beyond to help the individual. The most enjoyable part is the feeling of self-actualisation ever shift I feel like I have given back to the community.