EMEA Service Sales Director (Former Employee) – London, Paddington – 21 February 2017
NCR have been in existence for more than 130 years. They have a proud history and have an influential position in the Retail sector, supported by a global services footprint that gives them a reach into over 100 countries - either directly or with long established local partners
Customer Service Engineer (Current Employee) – London – 1 January 2017
Planning and managing daily Service Requests based on SLA. Troubleshoot and Repair NCR products: Retail, Financial and Network Products. Manage PPK and making sure all faulty parts are returned in a timely manner). Implement hardware and software upgrades where required. Train new engineers and guide and give them support. Weights and Measured Trained
Customer Engineer (Current Employee) – Kent – 12 November 2016
love the job i am in it consist of tasks that i am well trained to do but also a balance of task that require more thinking. also requires travel to a lot of places around Kent and Sussex witch is lovely to see different sceneries. management is good but constantly changing so when you build a good manager employee relationship we get a new manager. co-workers are great real mix of characters from different areas of the county.
free van and fuel
low pay even though engineers with less experience are on more pay
Software Engineer (Current Employee) – Dundee City, Angus – 30 January 2017
The working environment at NCR is usually a productive but also relaxing atmosphere, but occasionally things can get a little hectic, in order to meet delivery deadlines.
constantly interfacing with the companies hardware, testing new software fixes on the vast suite of products, make a typical day filled with activity.
Everyone is very approachable, and to complete most jobs it is imperative to interface with members of other teams
The hardest part of the job is to get used to the system architecture that NCR use, as developing ATM software/hardware is very stressful due to the strict rules and regulations the company must abide by in order to comply with all the worldwide laws
The most enjoyable part, is delivering software, so a device that is used with in ATM products, an ATM is not something every company manufactures and therefore almost makes NCR unique`
8 hours a day at work. Testing out machines. Extremely boring but good people that work there. Most production jobs are ran by agencies, 0 hours contract. Not a good feeling getting told weather or not you've got your job for next week.
A very serious company about business and dilight customer driven
Account Support Manager - Tesco Bank (Current Employee) – London, ENG – 8 May 2015
Wake up around 0600 and start work around 0700 very rarely take bre.aks due to work load. I could be still working late into the evening. Core management around me are a business and customers delight driven Really learning new skills every day and from peers and fellow colleges Hard part of my jobs is to keep up with customer demands and exspectations. Enjoyable part of my jobs is when are customer calls me or my CEO and says we our doing a great job weldone
Field Service Engineer (Former Employee) – Motherwell, SCT – 26 October 2014
I worked on my own at NCR, my main duties are Installation Services which included, using single/3 phase electrics to wire up the power to the machines using wiring diagrams, rewiring new PCB's into the new system so that the machine would come online, wiring UPS's to machines and testing to make sure that it was online, testing all the mechanical equipment to make sure it was working. Also Hardware Maintenance Service which includes, analyzing and correcting all technical problems on equipment within assigned customer accounts and perform periodic preventive maintenance routines on products and install modifications to equipment.
Multicultural working environment, international places
Training Consultant, Trainer (Current Employee) – Worldwide – 26 December 2012
It requires much travel to different cultures to deviver customer service related trainings. I have learnt much tolerance, flexibility and to get myself ready for the next assignment even with a short notice. I am working closely with the management, the employees (participants) and other trainers on a daily basis. The hardest part of the job is to travel all the time. The most enjoyable part of the job is when I can work with new starters and help them learn the essential skills and knowledge.
Team Leader (Current Employee) – FSC – 3 September 2013
My days vary day to day. It could be extremely busy with high call volume or it could be more relaxed with low call volume. Either way it is my responsibility to ensure we are hitting the service level agreement for each customer and each call is being dealt with to SLA. I enjoy working in the FSC as we all work well as a team with a good sense of fun as well as working hard. On the whole I enjoy my job. An enjoyable part of my role is working with my team and succeeding as a team. There are several difficult aspects to the role such as dealing with escalations. However I do what I can to ensure this escalation has a positive outcome.
Project Manager (Current Employee) – Kuwait – 3 December 2012
The work at NCR is challenging with many interesting projects initiated in the card payments, ATM, retail, POS, and cheque processing industies. The projects are quite diverse and I've had the opportunity to work on many new initiatives during my employment at NCR.
Field Engineer (Former Employee) – Scotland – 5 November 2014
The company work on the basis of targets that nobody can meet as all targets contradict each other, to hit one target means to neglect another, it is a no win situation for any field engineer with this company.
Expected to stay to fix fault at end of shift if already on site.
Key Account Executive: (Former Employee) – Peterborough, ENG – 12 March 2015
Bilingual Customer service job within a team of 15. Took care of the Dutch market. Purchased from France and dealt with German customers as well. Balancing from purchasing and selling through numerous of resources of office equipment.