Where do I start.... just imagine being given a list as long as your arm of jobs to do, a phone that ring 24/7, a que of patients all day, everyone else's job they can't be arsed doing, and your on only £7.20 a hour knowing your younger sibling is in Tesco having a laugh in work on a extra £2 a hour! You can of course progress from just a receptionist to a trainee dental nurse where the dentist treat you like scum of the earth and refuse to work along side you, risk contracting a disease and take all that learning on for not a penny extra! Holidays pffffttt just because your entitled doesn't mean your having them! And if you do get some balls to approach management they won't care you have to either get on with it or leave... my advice is go to Tesco and stack shelves you will enjoy your life much better.
Poor management, poor pay, unorganised