Have worked for the company for 4 years leaving as am treated like dirt by the dentist's management and area manager only care about the dentist's who are self employed. They have no care or consideration for the nurses or reception staff.
Dental Nurse/Receptionist (Former Employee) – United Kingdom – 24 July 2017
Terrible place to work. Managers are mainly non clinical. Rubbish money and no hope for a payrise. Expect you to give give give. . Run into lunch breaks frequently No respect from managers. Staff meetings in your unpaid lunch hour No bonus at christmas Staff meetings very rarely
Dental Nurse/Receptionist (Current Employee) – Essex – 29 June 2017
Materials used for NHS & PRIVATE are the same!! Rude staff members, managers have no clue, other staff members bullied to the point of leaving. There is discrimination against staff. Worst company possible! This is not a career! Worst job ever. Do not work for these people!!!
Receptionist (Former Employee) – North Wales – 12 April 2017
Where do I start.... just imagine being given a list as long as your arm of jobs to do, a phone that ring 24/7, a que of patients all day, everyone else's job they can't be arsed doing, and your on only £7.20 a hour knowing your younger sibling is in Tesco having a laugh in work on a extra £2 a hour! You can of course progress from just a receptionist to a trainee dental nurse where the dentist treat you like scum of the earth and refuse to work along side you, risk contracting a disease and take all that learning on for not a penny extra! Holidays pffffttt just because your entitled doesn't mean your having them! And if you do get some balls to approach management they won't care you have to either get on with it or leave... my advice is go to Tesco and stack shelves you will enjoy your life much better.
Receptionist (Current Employee) – shepton mallet, UK – 11 April 2017
The job is ok, the staff are ok to work with but they can be a bit iffy sometimes. Sometimes they like you, other times they don't. I constantly work on my own which I have made clear I do not appreciate as I am on minimum wage, I am not head receptionist and I seem to get everyone's dirty work that they do not want to do. It is very stressful and no-one wants to help make it a little bit easier. I work over time which I believe I am not getting paid for and I do my best to achieve all goals but the only things that go noticed are the things I am unable to achieve which is only due to me being on my own all the time.
Dental Nurse (Former Employee) – Warwickshire – 23 March 2017
Colleagues nice and friendly. To many chiefs. Salary is poor for qualified dental nurse, nurses that are employed after you seem to get what salary they want. Not all practices pull together as a team. Corporate all about targets, money, hard sell, paperwork. Long ours weekends bank holidays just to make up uda's ridiculous targets. Basic materials even for private work. Budgets for ordering you can't even get basic items such as masks and gloves. Too many ridiculous audits.
Receptionist/Dental Float Nurse (Current Employee) – South West – 17 March 2017
Over worked and under paid, No support from the company Promises that management will help you progress and then no action is taken hours 7:30am to potentially 7pm All about profit Hard selling required No Cover given/allowed for time off minimum wage wanting you to work saturdays the list goes on
Dental Nurse (Current Employee) – Hull, East Riding of Yorkshire – 16 March 2017
Ok place to work for, salary on offer could be better. Holidays 20 days. Long hours plus weekends and bank holidays. Very fast paced, busy all the time. Lots of paper work involved. Good training academy. Gdc and insurance paid for.
Dental Nurse/Receptionist (Former Employee) – Haslington – 9 March 2017
I would never recommend anyone to work at this place. The wage is rubbish for what nurses have to do and you don't get paid any overtime at all. The dentists are out to just get points so they can complete their target for the year even if it means doing fillings and treatment when not needed.
Dental Nurse/Receptionist (Former Employee) – Dolgellau, Gwynedd – 5 March 2017
I love coming to work everyday in a modern practice. A typical day at work would have me either answering calls and making appointments on the desk, or helping the dentist to treat patients and advise. I am very lucky to have been able to work with experienced dentists/ therapists that are always happy to listen to any advice/ knowledge that I have in regards to the treatment/ x-ray results etc. I feel blessed to have been able to help my patients and am very grateful to have finally found the career that I wish to pursue.
Unfortunatley my practice is being closed this year and therefore i will be redundant.
Head Nurse (Current Employee) – Bradford & Halifax area – 11 January 2017
I have a worked for the company for nearly 5 years. I started as a part time receptionist and progressed to full time trainee nurse, to a qualified nurse, to decontamination lead, to head Nurse. I have received training for extended duties and post registration qualifications and have the opportunity to use these skills in practice where possible. It hasn't always been easy along the way, with having problems with some dentists and managers but I am lucky to have a very supportive area manager. I feel the company has gained a bad reputation in the past but are working hard to make changes. I have had endless support and opportunities given to me. The one thing obvious to me is that if you show willing, ambition, passion and drive and work hard, the opportunities are endless. I find people work for the company and have issues when they are asked to do the job they are employed to do. I have turned down many job opportunities to stay with the company. There is also a belief that the company will not pay more than £8ph for a qualified nurse which is not correct - maybe these nurses just don't warrant anything higher...
Career progression, Benefits, Post Registration Qualifications paid for.
Dental Receptionist (Current Employee) – Midlands – 22 December 2016
I'm a current employee of my dentist and it's an appalling place to work. No care for the patients just the set targets. The way management treat the staff is horrible. No support with problems. The list is endless.