Management at St Enoch, Glasgow is shocking, would never finish on time, was punished if called in sick, constantly undermined and was always patronising. Staff morale was always at a minimum, no incentives or team building skills to boost this. Management always brought you down, was expected to do much more than was expected of job, treated horribly in the 2 years I worked there. I was never approved holidays. If you were put in a day that you were not available (even if management were told previous), you would have to find someone to cover shift, if no one was able to cover, there was no solution and the management seen it as tough luck.