Pros: the company provide a wide range of training and there are always opportunity's to try other things, and to move around the company (experience and skills dependant)
Cons: i currently have to travel from tipton (dy4) to sparkbrook, birmingham (b11) for work between the hours of 10am-11pm, 3 days on, 3 days off and would prefer somewhere more closer to home and that i would feel more safe around.
Generally, a decent company with many different departments, roles and responsibility's. I have worked for them since 2009 when I was on JSA and a 6 month work programme. Have completed an apprenticeship with them and an external training provider and as a result, hold a Diploma Level 2 in Health & Social Care. A typical day in the Hostel I work in – more... could include but is not an exhaustive list; interviewing potential customers who are homeless and at risk (this can vary dependant on the individual/s, lifestyle, background etc), carrying out initial Risk and Needs assessments and Support Plans to enable us as a service to meet the needs of the individual/s, supporting individuals with all types of correspondence i.e. contacting energy suppliers, debt management company's etc. Administration work is also a large proportion of our roles also and is present daily in our roles too. Registration with local housing providers with the aim to resettle individuals into the community is also something which is key to a role as Support Worker but referral to other supported housing may be required dependant on whether or not they can be seen to sustain a 'general needs tenancy'. There are different levels of management within the company ranging from team leaders up to the CEO of the Company. My role is as Support Worker within their Care & Support services of the company and the hardest aspect of my job I would say would be not feeling I do enough for the people I work with and the feeling that I want to and/or could do more but having to adhere to welfare refor implications whilst feeling that way. The most enjoyable part of course is supporting an individual to overcome their personal issues and essentially be involved in transforming their lives and for the better! – less