Mercedes-Benz Employee Reviews

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Great place to work
Manager (Former Employee) –  Milton Keynes10 October 2017
Such an exciting brand and company to work for. Lots of empowerment and lots of responsibility. You can make a real impact. Executive Management team are brilliant
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Productive
Receptionist (Current Employee) –  Ayr1 October 2017
I make the teas and coffees for the customers and also greet them as they enter the store. I also answer the telephone and ensure that customers are met with the needs that they require.
Pros
flexible lunch hours
Cons
Long Hours
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Customer focused
Receptionist (Former Employee) –  Kingston upon Hull27 September 2017
The companies main aim is to ensure that the customer is seen to as quickly and efficiently as possible making sure that they had everything that they needed.
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Bad
Retail Parts Advisor (Former Employee) –  Southampton, Hampshire18 September 2017
Mercedes-Benz as a whole is good. I worked directly for marshall franchise who are probably one of the worst motor groups to work for in the industry to date.
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Ok
Delivery Driver (Former Employee) –  Crayford12 September 2017
Good part time job.
Work staff were all great.
Daily tasks made simple with great management.
No contracts poor salary was the reason for leaving.....
Pros
Staff
Cons
Salary
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ok
Receptionist/Showroom Host (Current Employee) –  Milton Keynes4 September 2017
ok for a job, only work part time so cant really comment, looking to leave due to commute distance.
your car doesn't come with Mercedes me connectivity, you can still experience the customisable features through the Mercedes me Adapter. Supported on both iOS and Android, the device allows you to connect your car to all of the Mercedes me Adapter features using your smartphone.
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good conpmay to work for
Aftersales Advisor (Former Employee) –  Brighton, East Sussex4 September 2017
lookers are a good company to work nothing really bad to say about them. my line manager did a good job to keep us all motivated. the only bad thing about working for meredes benz looker its the hours
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Productive
Receptionist (Former Employee) –  Canterbury, Kent22 August 2017
A good company to work for. I worked as an on and off again receptionist. The team was friendly and my needs were taken into consideration whilst there for my short time.
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A Working Day
Receptionist (Former Employee) –  Staverton, Gloucestershire20 August 2017
My day was very structured and time keeping was essential due to switching jobs between all of the receptionists,
Staff morale was very high and great companybenefits.
Pros
seasonal gifts
Cons
late shifts
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Productive
Mechanic (Former Employee) –  Boston, Lincolnshire18 August 2017
Working for such company you always training to keep up to date and always learning new stuff. Everyday is similar but always different. These job requires for you to be self motivated and always wanting to better your self
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Easy, Friendly, Relative
Aftersales Advisor (Current Employee) –  Manchester, Greater Manchester9 August 2017
Employee benefits, bonus, staff car scheme, holidays, great people, oppertunities, passion to succeed. Putting our colleages, customers and community at the heart of everything we do.
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Bad management and payment
Valeter/Driver (Former Employee) –  Tonbridge3 August 2017
Very cold working condition
Nobody care about you
If u take you r 1h break you will have problems ( even if is you r right 1h per day )
If they see u don t have anything to do they will bring employer personal cars
Pros
nothing
Cons
everything
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Not bad
Parts Advisor (Former Employee) –  Glasgow, Glasgow28 July 2017
Not bad place to work although basic salary isn't the best, wage made up of a confusing bonus system as well. Staff are all nice enough and friendly working environment.
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fun workplace
Various Roles (Former Employee) –  Weybridge24 July 2017
Can be fun job but also draining depending on your role.
Can be long hours till late but the people there are fun and friendly and it is a nice environment to work in
Pros
free lunches
Cons
long hours
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Fun Productive Workplace
Sales Executive (Former Employee) –  Stockport10 July 2017
Amazing company to work for.will push you to your best ability its more than just a job its like a family they invest alot into each employee making sure they shine in their roles.
Pros
Cars, Education, people great office
Cons
Long Hours
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good place to work
Receptionist (Former Employee) –  Cambridge, Cambridgeshire9 July 2017
made me feel really welcome and a part of the team despite me being a temp. a good working environment, relaxed yet hardworking people. better experience than other motor businesses
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Awful
Sales Executive (Current Employee) –  Epsom, Surrey7 July 2017
Over worked, terrible management being very clicky. pros are that the money pays well but not worth the hassle. Days off being taken away.all give no take however very good aprenticeship programme
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Productive and Fast Paced
Personal Assistant, Network (Former Employee) –  Milton Keynes, Buckinghamshire5 July 2017
Producing reports and presentations
Networking with stakeholders and other areas of the business
Attending meetings, note taking
Organise Diary, catering, hotels, cars, meetings
Good culture
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very busy place to be
Sales Executive (Former Employee) –  Peterborough28 June 2017
but totally again mis-managed by incompetent people, people leaving every day, managers being sacked or walking out in frustration. 4 left whilst I was there for a very short time.
Pros
nice products to sell, nice company car
Cons
very long hours and terrible commission structures constantly changing
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Micro managed
Service booking (Former Employee) –  Poole, Dorset12 June 2017
Working in the service booking department for Sandown Mercedes Benz is not a nice place to work.
It's a call centre where everything you do (and I mean everything) is monitored.
Calls come in at a rapid pace and you can expect to be pushed so hard that mistakes are inevitable.
When you do make a mistake then you can expect to have your wages adjusted. Fines are common.
When on a call you have to ensure you are saying everything you should be. (Doesn't matter if the customer wants to hear it or not). If you miss bits out you are penalised. Miss enough and any bonus you've worked hard for over the month will be affected.
Targets are achievable with absolute focus and commitment over the month but it's soul destroying trying to achieve them when 90% of feedback from management is so negative even when you've given them your soul.

It's commonplace for staff to be in tears.
They won an award for customer service but the staff were not suitably rewarded.
Very high staff turnover.
Pros
Good working hours
Cons
Treated poorly and run into the ground
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Overall rating

4.1
Based on 2,495 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.8
Job Security/Advancement
3.5
Management
3.6
Culture
3.8