charismatic and an enjoyable place with a work ethos of a formula 1 team
track team host (Current Employee) – Weybridge, Surrey – 8 November 2017
A typical day was from 9-6 and was extremely different to any other work environment. i learned how to mange my time to a greeter degree of precision as well as manage to communicate and guide large groups all the way through the day programme. the management support shown by Mercedes was superb allowing each of the team members their own chances to grow individually as well as be part of an ever growing work team. The culture surrounding the work place is one of excitement and the thirst to always provide the best service available. The hardest part of the job is the time restriction given to us for each of our customers. The most enjoyable part of the job was visually seeing the satisfaction and gratification customers had from the experiences delivered by the entire team.
ok for a job, only work part time so cant really comment, looking to leave due to commute distance. your car doesn't come with Mercedes me connectivity, you can still experience the customisable features through the Mercedes me Adapter. Supported on both iOS and Android, the device allows you to connect your car to all of the Mercedes me Adapter features using your smartphone.
Mechanic (Former Employee) – Boston, Lincolnshire – 18 August 2017
Working for such company you always training to keep up to date and always learning new stuff. Everyday is similar but always different. These job requires for you to be self motivated and always wanting to better your self
Valeter/Driver (Former Employee) – Tonbridge – 3 August 2017
Very cold working condition Nobody care about you If u take you r 1h break you will have problems ( even if is you r right 1h per day ) If they see u don t have anything to do they will bring employer personal cars
Service booking (Former Employee) – Poole, Dorset – 12 June 2017
Working in the service booking department for Sandown Mercedes Benz is not a nice place to work. It's a call centre where everything you do (and I mean everything) is monitored. Calls come in at a rapid pace and you can expect to be pushed so hard that mistakes are inevitable. When you do make a mistake then you can expect to have your wages adjusted. Fines are common. When on a call you have to ensure you are saying everything you should be. (Doesn't matter if the customer wants to hear it or not). If you miss bits out you are penalised. Miss enough and any bonus you've worked hard for over the month will be affected. Targets are achievable with absolute focus and commitment over the month but it's soul destroying trying to achieve them when 90% of feedback from management is so negative even when you've given them your soul.
It's commonplace for staff to be in tears. They won an award for customer service but the staff were not suitably rewarded. Very high staff turnover.