Mercedes-Benz Employee Reviews

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Longbenton
Vehicle Technician (Former Employee) –  Longbenton3 February 2018
Workshop is very poor and outdated not what you would expect from a big company like mercedes benz. Its a s**thole. The people that work there are sound apart from a select few. You have to pay for your work clothes. And they dont like getting you overalls either.
Pros
The xentry diagnostic tool
Cons
Place is a dump
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Expect everything to fall on the salesperson
Sales Executive (Former Employee) –  Edinburgh30 January 2018
Although they treat their staff decently, there is an unnecessary amount of work put on the salespeople. With a massive admin department who don't really do much, the salespeople are overly responsible for making mistakes...
Pros
Company car
Cons
Costs a lot in tax
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North Korea !
Sales Manager (Current Employee) –  Oxford, Oxfordshire22 January 2018
Behind the glitz of the 3 pointed star...not a happy place to be, demotivated staff who are always worried about losing their jobs...kills productivity, no team spirit as everyone is looking out to protect themselves.
Pros
nice cars to drive
Cons
culture of bullying and corruption
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busy, sometimes stressful, always professional
Progress Chaser (Former Employee) –  West Midlands18 January 2018
typical day at work is varied, no two are the same, booking in and progressing both new and used cars through the system, ensuring any repair work such as damaged alloys and paintwork are repaired quickly and cost effectively. I've learned to communicate with people at all levels - from the CEO to external contractors, the art of negotiation and when no really does means no. Management offer advice, help, guidance and assistance when needed. the workplace culture is a lets get this done attitude, with everyone puling in the same direction, hardest part of the job is sometimes working to very tight deadlines sometimes the customer requires the car that evening to go to a wedding or on holiday. most enjoyable part of the job is the sense of satisfaction when at the end of the day audits have been done, all work is complete and customers drives away in their new cars with a smile on their face.
Pros
never a dull moment
Cons
can get very stressful at times
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Great opportunity
New Car Sales Executive (Former Employee) –  Birmingham, West Midlands18 January 2018
Very time consuming but rewarding. If the manager makes the target achievable then money can be fantastic. Sell to great clients and drive the product every day.
Pros
nice car to drive
Cons
long hours
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No ballance between home/work life. Poor management
Technician (Current Employee) –  East Sussex10 January 2018
Management let the place and company down, always want you staying late, working through lunch breaks but you get nothing in return, ask them for a favour it's always a no. Have to pay for your own mot or any work done on your own car.
Don't feel valued at all! Technicians are treated like scum, every other employee apart from salesman have a manager job title, apparently they're all managers.
Always paid lower than the service advisor that has np qualifications and know nothing about cars, have to help them to-do their job all the time yet they get paid more and tread better, they also lower your hours for their benefit so they can get tips. Extra money in their pocket by taking it from the company. Wouldn't recommend at all. Worse place to work I've been too. Too stressful
Pros
Sometimea get ro work through lunch and go home early
Cons
No home life ballance, want want want from them, nothing for you, too many managers, no special tools
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Interesting clientelle
Showroom Hostess/receptionist (Former Employee) –  Birmingham, West Midlands5 January 2018
Worked here on a part-time basis. The most enjoyable part of the job was meeting new clients and being surrounded by luxury cars.

Management rather unapproachable.
Pros
People
Cons
Long Hours
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Easy going
Parts Specialsit (Former Employee) –  Birmingham3 January 2018
Very good and friendly place to work. Very professional. Keen to put me through training which I am very willing to do and would like to become Mercedes certified
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Trainee
Trainee (Former Employee) –  Lakeside Shopping Centre12 December 2017
I wasn't there long enough to get a true reflection of the company, but in the two weeks I was there, I had a great time and really enjoyed working with all department.
Pros
Several breaks
Cons
No pay as it was work experience
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Very busy place
Sales Executive (Former Employee) –  London7 December 2017
This is probably the biggest dealership in West London selling new and used cars and has a huge service centre. You will need to be on top of your game here the customer expect exceptional service as they are spending a lot of money on a exclusive brand.
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Good
Vehicle Logistics Administrator (Former Employee) –  Milton Keynes5 December 2017
Such an exciting brand and company to work for. Lots of empowerment and lots of responsibility. You can make a real impact. Executive Management team are brilliant
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Hardwork and fun workplace
Car Mechanic (Former Employee) –  Middlesbrough22 November 2017
when I used to go to Mercedes my job role would be swapping car tyres checking the tyre pressure and make sure it was right for the car I was working on and help staff with the mot. The things I learnt at Mercedes is how to do parts of the mot test and the basics of the car like taking wheels off and putting others wheels on. At Mercedes they would show equal rights for every employee and trainee.
Pros
Recieved help, long lunch breaks
Cons
dirty work
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charismatic and an enjoyable place with a work ethos of a formula 1 team
track team host (Current Employee) –  Weybridge, Surrey8 November 2017
A typical day was from 9-6 and was extremely different to any other work environment. i learned how to mange my time to a greeter degree of precision as well as manage to communicate and guide large groups all the way through the day programme. the management support shown by Mercedes was superb allowing each of the team members their own chances to grow individually as well as be part of an ever growing work team. The culture surrounding the work place is one of excitement and the thirst to always provide the best service available. The hardest part of the job is the time restriction given to us for each of our customers. The most enjoyable part of the job was visually seeing the satisfaction and gratification customers had from the experiences delivered by the entire team.
Pros
work team and work enviroment
Cons
none
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Great place to work
Manager (Former Employee) –  Milton Keynes10 October 2017
Such an exciting brand and company to work for. Lots of empowerment and lots of responsibility. You can make a real impact. Executive Management team are brilliant
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Productive
Receptionist (Current Employee) –  Ayr1 October 2017
I make the teas and coffees for the customers and also greet them as they enter the store. I also answer the telephone and ensure that customers are met with the needs that they require.
Pros
flexible lunch hours
Cons
Long Hours
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Customer focused
Receptionist (Former Employee) –  Kingston upon Hull27 September 2017
The companies main aim is to ensure that the customer is seen to as quickly and efficiently as possible making sure that they had everything that they needed.
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Bad
Retail Parts Advisor (Former Employee) –  Southampton, Hampshire18 September 2017
Mercedes-Benz as a whole is good. I worked directly for marshall franchise who are probably one of the worst motor groups to work for in the industry to date.
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Ok
Delivery Driver (Former Employee) –  Crayford12 September 2017
Good part time job.
Work staff were all great.
Daily tasks made simple with great management.
No contracts poor salary was the reason for leaving.....
Pros
Staff
Cons
Salary
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ok
Receptionist/Showroom Host (Current Employee) –  Milton Keynes4 September 2017
ok for a job, only work part time so cant really comment, looking to leave due to commute distance.
your car doesn't come with Mercedes me connectivity, you can still experience the customisable features through the Mercedes me Adapter. Supported on both iOS and Android, the device allows you to connect your car to all of the Mercedes me Adapter features using your smartphone.
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good conpmay to work for
Aftersales Advisor (Former Employee) –  Brighton, East Sussex4 September 2017
lookers are a good company to work nothing really bad to say about them. my line manager did a good job to keep us all motivated. the only bad thing about working for meredes benz looker its the hours
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