MENCAP Employer Reviews

I have learn a lot about health and the social aspect of clients which one might encounter with learning difficulties. One needs to have an open view and be very flexible to enhance the lives of everyone.
I enjoy working in a team which includes the manager as well.

I have learned a lot in my job and love caring and supporting people that need it. My job is very rewarding and seeing my Tenants faces when they have achieved goals/wishes that they wanted to do and thanking me for supporting them to do this.This could be anything from a pair of shoes, taking them to shows, holidays supporting them through difficult – more... times.a typical day at work is making sure my tenants are supported to cook, supported with medication any support that they need. updating support plans and risk assessments, taking phone calls, making sure i am recording anything that i have done with my tenants and how there day has been at their day center.as i love my job and as i ask for support or help from either my work colleagues or manager when i need it, i don't really find my work hard.In my work i do normally work on my own initiative but do work also as part of a team and when we have any problems or idea's we bring them up at our team meeting or leave a note either by email or in the communications book. – less

shifts can be as long as 38 hours long per shift, learned absolutely nothing, training...what training? management....total joke!!!! had no idea how to manage, some support staff were nice others not so nice, encounted bulling management didn't want to know!!!! expected you to cover shifts on your day off, worst job i ever had. one particular shift – more... i done started on the friday and i didnt actually get home till the monday as no-one turned up to take over the whole weekend. it would be safer to go to Irac and walk through a mine covered field than to work for this company. it didnt have a zero star so i had to give it 1 star but doesn't deserve that – less

This Job involves working with adults with a range of learning disabilities and challenging behaviour. We support the clients with living as independently as possible in their own homes and this involves supporting with personal care, medication, finances, days out, cooking and house choirs and anything else they require to live as independently as – more... possible. – less

A typical day working for mencap would include interacting with the tenants, supporting them with there daily routine; finances, cooking, cleaning sometimes ouings mybe shopping or to the cenima or what ever the tenant chooses to do

A typical day at work can change depending on which service you work at, but mostly helping service users with their day to day needs weather it be dressing feeding, helping them in the community.
i have learned to have more empathy, patience and to look at each person different and treat them all with respect and abide by their choices and their independance.
management – more... are good at times but can also have conflicts especially when discussing service users needs.
the most enjoyable part of my job is pleasing the service users and seeing them happy. – less

I work with a young lady <21> with complex needs, we have to get her up in a morning , do personal care, assist in feeding, take to activities, the young lady cant talk but cant communicate with signs but is very limited. she lives in her own house and as 24/7 care. my co workers are very good and we communicate well. the hardest part of the job is – more... taking her out and about on your own esp when it should be a double up.the job is very rewarding esp when you no that she has had a good day and gets very excited. – less

Days vary depending on the group or individuals and the activity. There is a different group every weekday in the after school club and on the weekends there are different groups that we go out on day trips with. The most important thing I have learned through working for Mencap is to try and keep a cool head no matter what the situation. My experience – more... of dealing with management has been mostly positive and I have also gained management experience within the role. My co-workers are generally around the same age and live in the same area as me so there aren't problems getting along with anyone. The job can be difficult sometimes as children can be difficult even without disabilities or learning difficulties but I find it very rewarding which far outweighs any troubles experienced during work. – less

the job i do is very satisfying and i wouldn't change what i do as i like to get the most out of the men i support

I love my role as a support worker and enjoy supporting people to access the community on a daily basis.

good management, fun days, relaxed environment and good working relationships with co-workers

I learned that I am extremely helpful with people that have learning disabilities.
I loved everyday of working there, the people with-in the office and the service users.
The management were very supportive an were always there if I need them.

I was placed with someone with epilepsy and i asked if i could do a course as i hardly knew anything about it, apart from a small paragraph in their induction book, just kept getting palmed off saying they'd sort it but never did. Management are always ringing you on your day off to cover shifts. I was begged to cover a shift looking after a man who – more... needed a hoist (plus two others with learning disabilities). I hadn't had any hoist training and didn't hold a certificate. They said if i did the shift someone would come and show me how to use it. Told them to shove the job. Found out that one of the managers had to cover the *24* hr shift in the end thats why they were so desperate. Could go on and on and was only there a year. What a joke. – less

The postion of which i held was great for family and working hours, but due to poor managment and company setup the new project is doom to carry on.

A very depressing atmosphere and staff do not work together as a team. I was very disappointed in the place of work and the way it worked. I would much rather work in a happy atmosphere where staff work together as a team.

Applied for a job at one location and was interviewed/taken on nearly 30 miles away and given a pathetic excuse for this. Job I applied for was 'Full time' yet contract was for 20 hrs a week. I received no supervisions. They changed the job and neither of the managers who interviewed me had the decency to tell me. Didn't inform me at interview I would – more... be driving people around and need business insurance (£200 I couldn't claim back). Expected to do split shifts so 15 hour days yet only paid 9. Even their trainers say they are the most unorganized organisation in the UK. Do yourself a favour and stay away. Incidentally they are no longer the UKs no 1 LD charity by a looooooooooong way. (Only gave them one star becuse you can't award any less). Laughable company. – less

reviewing the daily diaries administering medication and personal care to the residents,preparing breakfast,driving residents to their day centres.General domestic duties ie cleaning,washing,ironing.
Liasing with health visitors and updating diaries,Checking all medication records and personal money accounts are up to date.I learnt respect for people – more... and their enviroment and good communication skills and how rewarding it can be.I had a very good rapport with all my co workers and worked well together within a team and how to support one another,The hardest part of the job was trying to understand other peoples perception of people with a disability.The most enjoyable part was the reward knowing you had done a good job and forming a bond and trust with the residents and their families. – less

I am supporting people with learning difficulties to live a normal as possible life. Giving them support with daily routines, such as cooking, cleaning, health and hygiene and shopping as well as being able to have a social life as well with daily outings, holidays etc.

Supporting persons to achieve their goals for the day. It could be a special day out or a shopping trip, household chores such as bed making, baking. Ensuring that they remained positive and had a positive memorable day. Apart from one service where i was humiliated and bullied my co-workers were fine. The hardest part of the job was when I had given – more... my spare time up to help out because of staff shortage and was then shouted at, humiliated or ignored unreasonably by staff in the one service. The most enjoyable part of the job is when the service users have had a good day we have had a good laugh or they have achieved something they are proud of and we can all smile about it and feel good. – less

I really enjoyed working for this company,they was flexible with me,i had on going training which was needed in order for me to do the job.