Team member (Former Employee) – Swansea, Swansea – 17 September 2017
Surrounded by an amazing team that work really well together with no issues however managers have no respects for their staff and are very unprofessional as everything is on a personal level, there's a clear heirarchy and a misuse of power. I personally feel that I was bullied out of a job by management team and there are a handful of my ex colleges that would second this view.
Bartender (Former Employee) – Mansfield, Nottinghamshire – 13 September 2017
Marstons have fantastic pubs all around England, they offer full and part time positions, and available to start from young ages! They offer learning courses, push you to further your career with them and handle all situations professionally!
Bar Supervisor (Former Employee) – Mansfield, Nottinghamshire – 6 September 2017
I loved working at marstons pub that I worked in. Friendly team of staff and I was encouraged every step of the way to be a supervisor. I really loved working there, but when a higher member of management from the company moved to work for another company she took me with her.
Waitress/Bar Staff (Former Employee) – Murton – 24 August 2017
I worked in a new pub owned by Marston and believed when I first joined I was going to enjoy my job. However, the team I was working with were not as professional as I would have expected from such a well-known company. This, therefore, resulted in my dislike of working in this role.
Assistant Manager (Current Employee) – Kingswinford – 23 August 2017
Marstons is an ok company to work for. There are routes for progression but Pub Managers rarely discuss them with you as they want you to stay within the pub rather than worry about you progressing and leaving. The company give you 30% off your food before or after working and 20% off outside of work.
The company is fun to work for if you're with the right team, but having worked in several pubs, the stress level is the same, Marstons do not budget appropriately for staff so every shift is a constant struggle. Pubs also very rarely help each other even though they work for the same company.
FLT Driver (Current Employee) – Burton-On-Trent – 21 August 2017
Since being at Marstons, I have not only met decent hardworking people,but people who strive to make a difference within there role what ever it may be. Your treated with respect by the whole team. Teamwork is an essential role with in Marstons... As the Mar bar ad read, "work, rest, then play' all it takes is teamwork.
Head Chef (Current Employee) – Ollerton, Nottinghamshire – 3 August 2017
Working closely with other senior team members to give ourselves the best possible chance of success,my manager has years of valuable experience and shared that with me to nurture hidden management abilities making our work place an enjoyable and at the same time professional environment,supporting each other is key and showing this attitude becomes contagious and helps in possible unpredictable circumstances. The best part of my job is the recognition I get when what I and the team do is noticed..
Menu planning doesn't work out as good as it should
youth sales and service staff (Former Employee) – Mold, Flintshire – 6 July 2017
i feel that working at pen y bont farm pub for the business of marstons was a good job to get me into the working world and to develop my skills so that i am able to go out into the world of work and successfully work well within a business and so that i able able to adapt to many different situations when in working life.
Barman and Waiter (part time) (Current Employee) – Streetly – 13 June 2017
A day at work is usually very busy however it is enjoyable as there is a chance to socialise with custoers and other staf instead of being isolated. I learned how to provide great customer service and how to become more confident when talking to people i dont know. the management is god as there is so many different levels, i.e. shift leaders, assistant manager, pub manager and area manager so it is always run with a professional attitude. The culture of the workplace is good as it allows time to communicate with people you wouldnt normally with. The hardest part of the job is the late hours i.e working a night shift (5 until cose) as you may not know the time you will finish and it could be late. The most enjoyable part of the job is meeting new people regularly and being able to socialise whils working and they NEVER affect each other.
Shifts/wages unreliable, ineffective management, zero staff training, downright dangerous food hygiene practices. Would not surprise me if several customers have had severe food poisoning from this "establishment". I can only hope that this is just the Amesbury venue and not the whole company. AVOID AT ALL COSTS!!