Marriott International, Inc. Employee Reviews

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Lovely place to work
Finance Director (Former Employee) –  Middlesex28 November 2017
A nice place to walk in to and do a day's job. Atmosphere inside the offices was always nice and friendly. Hard working team and encouraging manager.
Pros
Free dinner if you work late
Cons
sometimes long hours due to deadlines
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not a nice place to work
Housekeeper/Cleaner (Former Employee) –  Bexleyheath, Greater London14 November 2017
I was interviewed and heard back a couple of days later where I was asked to go in for a trial day, I went in for the whole day cleaning rooms and then never heard from them again, if they do this on a regular basis then they are getting free labour, so I think this is a very bad place to work or think you are going to be working so beware if you are asked to do a days trial, ask if you are going to be paid or if not be prepaired for dissapointment.
Pros
free meal
Cons
no intention to employ people as always advertising for staff
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Mixed company
Waitress/Bar Staff (Former Employee) –  London, Greater London13 November 2017
Did an 8 week placement at the Marriott in Malaga, did a 10 hour shift and wasn't allowed a break or anything to drink is 30 degrees heat. Managers weren't very nice however this could be because I was on an internship.
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very good place to learn new thinks and get right attitude
Food Runner (Former Employee) –  London25 October 2017
Day at work was as a first busy time but if stuff is well trained and people know what to do it is not so difficult to handle.

I've learned many important thinks about how to speak with customers and about attitude and behaving what belongs to hotel and hospitality industry.

On manager is depending lot of thinks one of them is how restaurant is running out, how manager organised stuff to each role. Success of restaurant is lot dependent about how is whole think organised.

Workplace culture was mostly nice and good.

Hardest part of the job was when we were really busy and we had just to run, run a lot to serve all customers.

Most enjoyable part of the job was feeling after a very busy day that we've done job successfully and customers were happy and wanted to come back.
Pros
Free lunches, stuff parties, showers
Cons
management didn't listen about problems we had, couldn't fix easy thinks as a old and broken uniform for more than half year, to increase the service they couldn't develop tools for us. disorganization
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Friendly work place
Guest Service Agent (Former Employee) –  Piccadilly Circus Station20 October 2017
Fantastic place and people to work with. Really enjoyed working for this company. The best Human resources team. Great location and customers arent so bad
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Great company
Health and Safety Advisor (Former Employee) –  Edinburgh, City of Edinburgh11 October 2017
Worked at the banks for some years and enjoyed taking on a new challenge.
Understanding and helpful with staff and good training. Pushed to train more with in the role
Pros
Money
Cons
Hours
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Night Porter Role
Night Porter (Former Employee) –  Waltham Abbey, Essex4 October 2017
Not a bad job for a part time extra job, varied tasks, helping guests, check in/out, food & drinks preparation for room service and bar, some cleanings tasks, some admin work, general security and monitoring cctv etc

Possible advancement to night auditor or manager in longer term

Big company so has procedures and policies etc, better than a small company i find
Pros
free food, tips
Cons
physical work, unsocial hours
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easy workplace with good flexibility
C&B Assistant (Current Employee) –  Chepstow25 September 2017
great flexibility due to zero hour contracts, easy work place as it was mostly young people around 17 years old, minimal authority on shift due to large amounts of staff, can be physically demanding needing to do room turn around and set up but doable with others help
Pros
zero hour contract
Cons
long hours
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good work experience
Assistant pastry (Former Employee) –  london23 September 2017
they have good head chefs ad sous chefs who are willing to show you how everything is done even if you're new to place.
there is a good relationship between all department within the building.
Pros
free lunch
Cons
long hours
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loved the staff, but the managers not very nice
House Keeping Office Co-ordinator (Former Employee) –  bath road8 September 2017
My Role was an office co ordinator, looking after the maids rotas and holidays, Making sure the rooms were cleaned on a daily basis.
Doing the admin work aswell.
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Long hours and poor management
Food and Beverage Assistant (Former Employee) –  Peterborough, Cambridgeshire4 September 2017
I can't completely knock the time I had at the Marriott, some days were very eventful, in which I shared a lot of experiences and memories with various staff and customers, and in addition to this i gained a lot of useful skills that I would be inclined to use in any other work place.
Other than the positives I've mentioned, the Marriott came with a lot of cons; and I certainty wouldn't recommend anyone to work there.

Lists of cons include-
. Unsociable hours with no set time of when you're going to finish
. No incentive or rewards for the work you do
. Generally required to do a lot more things than what's in your job role description
. Very poor management and leadership
. Average pay with a low amount of tips

The Marriott has a lot of potential to appeal as a really pleasant work place, and I'm sure there's many Marriotts out there that excel well in treating their workers fairly, but the peterborough Marriott needs to alter a lot of rules and morals to make their workers feel happy.
Pros
Fun events, free food
Cons
Unsociable hours, poor management
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Nice environment to gain experience
Conference and Events Assistant (Current Employee) –  Gosforth, Tyne and Wear25 August 2017
Good place to work for students during sixth form or uni, flexible working hours and a friendly environment. Pay is better than you would get at most places which is good.
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Excellence
Concierge / Guest Chauffer Supervisor (Former Employee) –  Carleton8 August 2017
This is the best school, company, and idea to look for.

It is truly a job for Ladies and Gentlemen who aspire to serve Ladies and Gentlemen on the most reliable way.

That is not a single guest in Ritz-Carlton who can claim not getting top service.

This is the future of Hospitality
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Fun and different day, everyday.
Events Assistant (Current Employee) –  Leeds, West Yorkshire3 August 2017
Working at The Marriott gives you a new experience daily, allowing you to meet and interact with different guests from places all over the world and you get to make their stay special.
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Cr ap
Shift Leader (Former Employee) –  Gosforth, Tyne and Wear27 July 2017
Some staff lovely couldnt fault them. Very clicky. No departments get along. All constantly arguing and slating and trying to be better then one another. Managerment couldnt organising a good night out in a brewery. Absolutely shambles. Some staff are smelly including management. Very 2faced. Someone gets wrong and the whole hotel knows. No confidentiality. Clicky Staff always late, nothing ever got said. Yet someone else would get wrong for still being there after the shift ended (truly because staff taking over are late) but again stupidity of current management. Nothong to eat. Nowhere to buy anything. Scabby vending machines. 10 hour shift and 1 free rotten sandwich. Shocking. Not even allowed a bowl of chips. Older members of staff. Been there since it was built do theeir own thing, think they are incharge. Nothong said about them. Not a place i would advise. Nothings fair.
Pros
Non
Cons
Food
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Amazing place to work.
Food and Beverage Associate (Former Employee) –  Leicester19 July 2017
Amazing and friendly people everywhere, from you're colleagues to customers. The pay here was amazing, and as if you apply as a casual the hours re very flexible.
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Fun and beautiful scenery
Groundskeeper (Former Employee) –  Bournemouth, Dorset6 July 2017
when the weather is especiall nice, work seems like a holiday with the cliffs and the sea right in front of the hotel. the working environment is very friendly.
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Not enough support
Receptionist (Former Employee) –  York, North Yorkshire3 July 2017
Dealing with many complaints
Greeting guests
Cash handling
Answering phone and responding to emails
Making it a great stay for guests
Helping new starters in all departments
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productive
Health Club Assistant (Former Employee) –  Heathrow, Greater London27 June 2017
answering phonecalls, handling payments and booking appointments. great colleagues and good environment place to work in. Have gained a great deal on how to approach customers.
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Productive workplace
Porter (Current Employee) –  London26 June 2017
Work at Marriott its not to hard , it's funny and interesting , the personal is the best beacuse its a one big team where everybody is important for make a god job
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Overall rating

4.1
Based on 11,488 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.7
Job Security/Advancement
3.7
Management
3.7
Culture
4.0