Ladbrokes Employer Reviews

Different shifts were availble at the job
worked well with mycollege studies.
salary wasnt the greatestfor the long hours that were put in
management - fantastic!!
co-workers - fantastic!!

worked up from staff level to management,training staff and holding store.

i would be on the front line dealing with customers on a day today basis, ensuring the staff adhere to company policies,having 5 staff to look after each one of them have been trained to management level. setting targets, doing staff rotas two weeks in advance, each day i would do the banking, dealing with customer quieries r-stamping large payouts – more... ensuring that the settlement and bet capture are correct, setting out PDP's and checking on a regular basis. Sorting out any marketing required for that particular day. the hardest part of the job was ensuring my colleagues adhered to company policies at all times. The most enjoyable part of the job was maintaining customer relations and working as part of a team ethos. – less

a normal day at work was pretty boring because the shop i am based in is always quiet in a small residential area. since working here my cash handling skills have improved very much. the people i work with are very sociable and also quiet young like myself.

Very poor business to work for. They can't care for their employees what so ever

The hours are awful, you have no social life whilst working for this company, working alone at night until 10pm, the management don't care about their staff they would rather put your safety at risk to earn more money, longer opening hours news flash ladbrokes.. It brings the same old doddery people in earlier no new customers are coming in, dealing – more... with nasty customers whilst alone at night, the staff can be just as bad as the customers, DO NOT work for this company unless you have a death wish!! – less

customer interaction, learned how to catch frauds, opening and closing the shop, hardest part was cleaning the shop, enjoyable part of the job was socialising with a variety of customers on a day to day basis.

open and close the shop
serve customers
manage cash
banking
good customer servive

I worked for this company for years. Years of loyal exceptional service, then bang one mistake under immense pressure and I was out on my ear. No support from superiors whatsoever, they even lied to cover their own back. Got treated like dirt. Forget your social life, you life will be Ladbrokes. No career prospects. Most of the team (not hierachy) are – more... great. So were the customers. I had to work 12 hour shifts on my own. Never any cover, if it is, it's for 1 hour in a 12 hour day. Good luck !!! – less

Good place to learn - certain teams have excellent talent which are more than willing to pass on their knowledge and experience.

Somewhat political, but on the whole good people.

Don't ever consider a job with this company unless you are happy working on your own, have no social life, have constant threat of robbery, have unnecessary demands placed up on you and you are treated like dirt, and I am a former manager!!!!!!!

its ok...just they have cut out the double pay on saturdays and single manning is happening alot. But its ok,

Would start by walking in work to a friendly and welcoming person. I learnt how to defuse situations before they rise even more. Shops had there own mannegers and i was lucky to have been working with a brilliant manneger. Most of the worker were easy to get on with and talk about problems with, but some were horrible and looked down and disrespected – more... me. The hardest part of the job was when i had to do 12-13 hour days. The most enjoyable part of the job was making friends with customers, they would make my day fly past. – less

MANAGER GREAT TO WORK FOR HAVE A GOOD RELATIONSHIP WITH ALL STAFF THERE IS NO HARD PART TO THIS JOB. ENJOY MY WORK AND THE RESULTS OF MY WORK WHEN I AM FINISHED.

Worse job ever!!
Unless your in the click,
Stupid hours, for minimum pay.
Abuse from customers & STAFF.!!!

the hardest thing was learning and understanding about the day to day running of the job as my background was not betting, but with training i overcome that.
i learnt different skills and understanding of betting
co workers were friendly and helped me out when needed

You will learn alot about customer service, which is the best and hardest part of the job.

When I started it was not too bad, people were friendly, the job was quite fun and it was an easy job to do. Then they took away all benefits of the job and introduced strict rules, they took away overtime pay and expect you to work xmas eve, boxing day and new years along with all bank holidays with no extra pay or even an aknowledgement. They treat – more... their staff terribly and move you around the whole of your area to a different shop everyday and then complain that you are 1 minute late and discipline you for it. The supervisors are on a power trip and no matter what you do you are always critisised for it. You work long hours (8am-10pm) with 1 hour break which you cant take most of the time as you are too busy or if mot that then its because you are working on your own with thousands of pounds at your feet ( robbery waiting to happen). I do not reccomend this job to anybody, I could go on with more reasons but it depresses me thinking about it. STAY AWAY!!!! – less

A typical day at work consists of serving customers, offering them refreshments, dealing with any queries, and ensuring all customers have an enjoyable experience on their visit to the shop.

did not really like the job it self, hours were terrible pays wasn't great and the area I was based was very poor