John Lewis Employer Reviews

John Lewis is unbelievable its a friendly and inviting place to work all staff members are welcoming and friendly. Cultures are very valued in the partnership as well as all the employees. The benefits you get are very good and the opportunity to change departments is always there.
THE PAY - you start on the amount advertised but then its down to your – more... hard work to increase it. The more you do in the branch and how for example aware you are means you can get an increase. So how much you get payed is really down to you.

MANAGEMENT- i would say there is a few issues with every management team across the partnership. however these things are being worked on. Managers are always friendly, care for you, if you need advice or help, they are there.

All in all it is an amazing company and i and all other partners are very lucky to be involved within the partnership. – less

I enjoyed spending almost four years here its the best company in the country to work for my a country mile. i've only had to leave because i am relocating to Essex from London to be closer to my partner.

I really enjoyed working for John Lewis its a great company to start at because it trains you up at such a high quality because John Lewis do demand excellence. I loved how busy it was working there however that was because it was during the Christmas period.
Everybody is friendly and they all help you out when you are new which really helps with your – more... confidence. – less

Good staff and management relationship.
Helped develop communication and customer interaction skills.
Good management with great communication.
Good co-workers who are enthusiastic.
I loved working here, not just for the decent pay but for relationships with colleagues and management that i formed.

Worked as summer temp loved every single day, the staff and managers were lovely, made me feel so comfortable , really enjoyed my self working, I learn alot among my collegues. The hardest part of the job was when it got really busy and we had to balance out working in two different departments but overall it was good. The most enjoyable part of the – more... work was when you have customers liking your service and having a good communication and apprecaiting the hard work. – less

I start early and finish late i learn to be proactive, being part of a team working together and sometimes on my own. I learn to use the machines from using all the chemicles that goes into the machines. I use the prope when i am in the kichen equipment to see the right temperature of the goods that come in the store eg fish and bread the management – more... sets a food hygine and health and safety to complete every three month which i complete and enjoy doing. – less

i enjoyed working for John Lewis through the christmas period
the store had not been open for long and everyone was fairly new to working together , i started just after the other staff who had done a few weeks training , i only did 1 days training so was all a bit full on for me , but the Staff and management all work great together and very supportive – more... the day was always busy and lots going on , the Staff room was shared with Waitrose and we all got on well could have a laugh together and there was often things going on in there and the store , Management put on a christmas dinner and they were the 1s who served us was a great atmosphere , i was really sad when my contracted hours finished i would really enjoy working for them again and highly recommend them as an employer , – less

My typical day at work always has been hardworking day, because I have never ever refused to do any kind of work my managers asked me to do. Working in this company i have learnt lots of things to do, like working in a team, using PPT truck, loading and unloading trailers properly. It always used to be a nice relationship to my managers. I have never – more... had any troubles with my work collegues. I can't say there were any hard parts of that job, because I was enjoying every day working in a good team. – less

i worked there for 6 months not paid by the fact it was a part of my sixth form course but it was a really friendly environment and was a good laugh there .

It was a christmas temporary job however, I was pleasantly surprised as to how friendly the team was and by what a pleasant place it was to work. Perhaps slightly disorganised and lacking in forward planning.

I WAS A TEMP OVER CHRISTMAS AND HAD A GREAT TIME I HAVE A BUNCH OF NEW FRIENDS.WHO I SPEAK TO ALL THE TIME AND GOOD NEW EXPERIENCES TO SHARE IN FUTURE ROLLS, I WAS SAD AT THE END OF MY CONTRACT THAT NO FULL TIME POSITIONS WERE GOING OR AVAILABLE I DO STAY IN TOUCH IN THE HOPE I CAN ONE DAY RETURN TO WORK THERE IF MY CAREER HAS NOT TAKEN OFF SOME WHERE – more... ELSE. – less

My personal experience with John Lewis was OK to say at least.
I was working long hours due to it being a festive Holiday of Christmas. Whenever you were trying to get hold of a manager, so you can inform them that you are going for your break it was nil- impossible. So on some occasions i went without a break.
Also from me leaving the company after – more... leaving my short term contract there, Till and Fill, Christmas staff. I was not appreciated for the work that i did,And after leaving the company they did not send the correct documentation. Such as: P45 Form which i had to call up personnel management and request for them to send, However i was accused that i had already received it, But the point i was trying to make is "why would i be calling, concerning said form if i had already received". However that a side it was a pleasure to work for the company and i had made plenty of company being as friends there it was a delight and the security there i now go gym training with. – less

Working in the Nursery department means I'm normally always busy - especially on weekends. Everyone has different needs and they all have different tastes so no two customers are the same. You need to be compassionate, patient and be able to multi task. My partners and I get along well and rely on each other to make the task at hand seem easier, although – more... most jobs are individual tasks. My favourite part of the job would be that I get along with my partners and I work with a variety of people. I get something new to do each day. – less

Never again treat staff like your at school managers don't care about you all there bothered about is getting you to do all the work well they do nothing all day. Everybody thinks it's a great place to work but there wrong they don't look after you. you see the job advertised at like £6.19-£7.50 they don't tell you that you will always be at the bottom – more... end if you don't brown nose everyone and roll over and do what they say. I knew people that had been there 20 years and still at the bottom they will do anything not to give you a pay rise. – less

A typical day at work was long but fun, i learned how to greet customers and make a conversation last about the product and general conversation.
My team were really good when taking me through the basics. The hardest part of the job was probably when i first started and getting the confidence to greet people.

I thought working for John Lewis was going to be fun, challenging, and overall great customer service. Being the first point of contact, I had the crucial role of assisting customers with a wide range of queries, included processing orders, payments, checking stock availability, chasing deliveries, credit card fraud and resolving any issues being on – more... a random rota from 8am to 10pm with a minimum wage over the Christmas season. It was everything but not fun when our customers were very unhappy with John Lewis / Waitrose customer service. If a customer wanted to speak to one of our manager we had the order not to do so and resolve it by ourself which really make things even tougher. Even then not enough managers was working on each floor to deal with the amount of queries. For what we where doing, the salary and the way the end up my contract (1 week notice) i thought this was scandalous a company like John Lewis didn't seems to care about their employees than just using them for couple of months which in my opinion affected our work. – less

working for john lewis was both challenging and rewarding..the staff were always friendly and ready to help with anything i needed.
i enjoyed the deliverys, driving to various parts of london and meeting customers and helping them with the product they purchased.

a fast paced environment where i have gained extensive knowledge and skills

a thourghly enjoyable firm to work for
customer care is a priority
the people are allways friendly
and allways willingly answer all questions
the managment were allways available if any problems arose and had the answers
my co workers were allways friendly in a proffesional enviroment
the hardest part of the job is dealing with the the seasonably bad – more... weather
and the most enjoable part of the job was the frredom of the road and to experiance the local scenery – less

Well structured and organised company.
I learned a lot about how to handle difficult conversations and how to give constructive feedback to fellow colleagues.
I learned a lot about emotional intelligence and the importance of it.