John Lewis Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Ethical, Cultural and Rewarding
General Manager, Engineering and Environment (Current Employee) –  London17 November 2017
Driven, focused and rewarding business with people that matter at the heart of the plans!

A changing and challenging retail landscape requires innovative and adaptive solutions.

Focussed on customer service and Partner experience a solid and strong model which has served the test of time
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Horrible staff, hard work, brainwashed
Catering Assistant (Former Employee) –  Edinburgh, City of Edinburgh16 November 2017
Never been so glad to leave a place in my life. Some of the staff were awful ranging from rude and insulting to bullying. Work is very hard and it’s all about money. Using your initiative was deemed causing issue and being a non individual robotic worker the aim. A tanoy would tell you all about their sales progress in the morning as you trudged in and how much money they wanted to make. Felt like you were being brainwashed like Metropolis or 1984. Also very stuck up, middle class customers. AVOID.
Pros
Free lunch and discounts
Cons
Everything else!
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great
Domestic Cleaner (Current Employee) –  Southampton, Hampshire15 November 2017
Very good place to work, with a great environment for staff that work within the company. The staff are all very friendly and always communicate in a good way.
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Brilliant
Customer Service Assistant (Current Employee) –  Chelsea15 November 2017
Brilliant place to work with work and personal life balance. Many perks and events plus there is a bonus for all partners. Chances to develop and rotate and different areas. There is also career progression
Pros
Flexibility
Cons
None
Was this review helpful?Yes 2No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Currently not a nice place to work.
Supermarket Assistant (Current Employee) –  Waterlooville14 November 2017
Is not a true partnership. New CEO seems to believe cutting costs is the way no make profits. Staff perks and numbers reduced. Customer service is suffering. Middle management are all leaving as new targets are not achievable.
Pros
Staff and most customers are great.
Cons
Unrealistic targets
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and Fun
Sales Assistant (Current Employee) –  Peterborough, Cambridgeshire10 November 2017
Great professional and supporting environment. Learn and develop key skills. Day to day entails customer service faced shop floor selling. Tasks may include workshops.
Was this review helpful?Yes 1No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Atmosphere
Sales Advisor (Former Employee) –  London, Greater London10 November 2017
Great staff to work with and excellent incentives from the company. i would reccommend it as a part time job too but is still okay for progression....
Pros
Cheap lunch, great staff
Cons
none
Was this review helpful?Yes 1No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Work Culture
Trolley Collector (Former Employee) –  High Wycombe9 November 2017
Great company with lots of support and development for it's employees. A shared Partnership where everyone works together.

Good ethos, friendly staff and a real Partnership feel. Everybody mucks in at all levels and there are a lot of perks.
Pros
Friendly team to work with
Cons
Competitive company to work for
Was this review helpful?Yes 2No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Job Security
Sales Assistant (Full-time) (Current Employee) –  Norwich8 November 2017
Brilliant for people to get started into retail, work stays at work nothing to stress about at home. But not much in the way of progression, you can work up the ladder but one step forward is two steps back and will stop of progressional opportunities.

Best part is brilliant people work there that are fun and relaxed, worst bit like all retail is that it doesn't pay well.

Day to day will be putting stock out dealing with customers one to one, and standing on the till.
Pros
Great discount and holiday benefits.
Cons
low pay, no parking, not much progression.
Was this review helpful?Yes 3No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stock Keeper (Ladies Fashion)
Stockroom Assistant (Former Employee) –  London3 November 2017
Main duties are to check all deliveries have been received accordingly to the delivery note

Stock take

Report to section manager if any problems with stock/items

Sorting deliveries to the appropriate sections of the department
Was this review helpful?Yes 1No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good
Stock manager (Former Employee) –  Peterborough, Cambridgeshire1 November 2017
A fun place to work, pace wasn't too fast or too slow, perks such as discounts at Waitrose and John Lewis is good as well. My first job made easy by the good people that work there.
Was this review helpful?Yes 2No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Work Experience
Reference from Manager (Former Employee) –  Welwyn Garden City31 October 2017
I worked at John Lewis for one week as school organised this for work experience. It was great to learn how goods are received from the warehouse then distributed to parts of the store.
Was this review helpful?Yes 1No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Working
Picker/Packer (Former Employee) –  Milton Keynes30 October 2017
All gd for the 2yare I was there got on with all works and boss was on pick truck n using voice got on with it we'll all ways 💯% pick all ways on time
Was this review helpful?YesNo 3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
the best job I've had
Sales Assistant (Former Employee) –  Peterborough, Cambridgeshire27 October 2017
I worked here part-time for a year whilst doing my A Level's, my manager was amazing and offered me a months paid study leave. Before working here I had never had a bonus, so the extra 6% was great. The hardest part of the job was definitely the difficult customers! The most enjoyable part was working in a large team who were all very supportive and kind.
Pros
Cheap food, Christmas Day and Boxing Day off
Cons
Long hours on a Saturday
Was this review helpful?Yes 3No 6Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fantastic
Catering Assistant (Former Employee) –  Cardiff27 October 2017
I worked in the catering department amount many other areas, its great its busy but its great, you get a bonus every year. your wage goes up every year if you work hard. cant fault it, exellent company to work for. I wish i never left.
Pros
catering get free food. bonus
Cons
retail
Was this review helpful?Yes 2No 5Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A great place to work
Regional Learning Facilitator (Current Employee) –  East Midlands26 October 2017
A fantastic co owned business with great heritage and culture. Employees are encouraged to input into business decisions and given autonomy to try out new ideas.
Customer service is paramount to everything that happens within John Lewis
Pros
Great environment and benefits
Cons
Hours and pay
Was this review helpful?Yes 2No 5Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Varied role
Assistant/Local Editor (Former Employee) –  Watford, Hertfordshire26 October 2017
A busy day is always guaranteed at John Lewis, which is constantly evolving to keep up with the competition. Retail is a challenging environment and it's down to John Lewis's bedrock value it places in customer service which wins over the customer base - and retains it.
Was this review helpful?Yes 1No 4Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great work place
Warehouse operative and driver's mate (Former Employee) –  Sheffield18 October 2017
John Lewis is a great place to work in on any shift and with all the staff members and management. The hours were perfect and so was the break system.
Pros
free water
Was this review helpful?Yes 2No 6Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place for working
Warehouse Worker (Current Employee) –  Milton Keynes18 October 2017
John Lewis is a good workplace.The jobs in their NDC are easy to do for everyone.Mangers supervising their teams very well.John Lewis is a place where you can be happy.
Was this review helpful?Yes 1No 5Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good company for uni grads
Chef in multiple operation department store (Former Employee) –  chef17 October 2017
Overall a good company who offer benefits such as a yearly bonus, staff discount, pensions, good holiday leave and various clubs and subsidised events.
Pros
good work/life balance, bonus, discount
Cons
redundancy
Was this review helpful?Yes 2No 5Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at John Lewis. Our community is ready to answer.

Ask a Question

Overall rating

4.2
Based on 979 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
4.0
Salary/Benefits
3.9
Job Security/Advancement
3.7
Management
3.7
Culture
4.0