You can not beat the John Lewis culture. Not the best salary package but the perks are amazing. Great management team Great colleagues. There is a lot of lifting but equipment and training is available.
Catering Assistant (Former Employee) – Edinburgh, City of Edinburgh – 16 November 2017
Never been so glad to leave a place in my life. Some of the staff were awful ranging from rude and insulting to bullying. Work is very hard and it’s all about money. Using your initiative was deemed causing issue and being a non individual robotic worker the aim. A tanoy would tell you all about their sales progress in the morning as you trudged in and how much money they wanted to make. Felt like you were being brainwashed like Metropolis or 1984. Also very stuck up, middle class customers. AVOID.
Customer Service Assistant (Current Employee) – Chelsea – 15 November 2017
Brilliant place to work with work and personal life balance. Many perks and events plus there is a bonus for all partners. Chances to develop and rotate and different areas. There is also career progression
Supermarket Assistant (Current Employee) – Waterlooville – 14 November 2017
Is not a true partnership. New CEO seems to believe cutting costs is the way no make profits. Staff perks and numbers reduced. Customer service is suffering. Middle management are all leaving as new targets are not achievable.
Brilliant for people to get started into retail, work stays at work nothing to stress about at home. But not much in the way of progression, you can work up the ladder but one step forward is two steps back and will stop of progressional opportunities.
Best part is brilliant people work there that are fun and relaxed, worst bit like all retail is that it doesn't pay well.
Day to day will be putting stock out dealing with customers one to one, and standing on the till.
I worked here part-time for a year whilst doing my A Level's, my manager was amazing and offered me a months paid study leave. Before working here I had never had a bonus, so the extra 6% was great. The hardest part of the job was definitely the difficult customers! The most enjoyable part was working in a large team who were all very supportive and kind.
Catering Assistant (Former Employee) – Cardiff – 27 October 2017
I worked in the catering department amount many other areas, its great its busy but its great, you get a bonus every year. your wage goes up every year if you work hard. cant fault it, exellent company to work for. I wish i never left.
Regional Learning Facilitator (Current Employee) – East Midlands – 26 October 2017
A fantastic co owned business with great heritage and culture. Employees are encouraged to input into business decisions and given autonomy to try out new ideas. Customer service is paramount to everything that happens within John Lewis
A busy day is always guaranteed at John Lewis, which is constantly evolving to keep up with the competition. Retail is a challenging environment and it's down to John Lewis's bedrock value it places in customer service which wins over the customer base - and retains it.