IKEA Employer Reviews

Gained a vast amount of knowledge throughout the whole organisation, given automony to manage the function and invest in ne solutions to aid in growing the business and achieving the many KPIS's.
Hardest part of the role is managing the many expectations of the UK and store Management teams

Was fun working at Ikea. Would have loved to stayed longer if circumstances would have allowed. great opportunity and good skills learned

This company is good for family people, they are flexible with shifts if you have family. good security and good facilities.

You must be fit if you work in the warehouse.

Good hours, high wages, and learned to maintain a large warehouse.

A typical day would be walking in and first collecting the lost stock from the ground floor near the checkouts. Then I would proceed by clearing any rubbish or stock from the department and wait for customers to start arriving. In the average day I learned a lot of customer service skills by looking at other staff members and my own experiences, during – more... my management were very open about my work ethic and it helped me evolve into a better person. The hardest part of the job would have been the customers that had no respect for me and acted inappropriately towards me, like speaking in a bad manner. Although the most enjoyable part of the day was helping customers with there inquires and giving the best service possible; so that they would leave after having the best shopping experience possible. – less

A typical day at IKEA is basically working under pressure at all times, fast paced enviorment. I have learned how to provide the best customer service, and to drive the company forward you must be able to communicate clearly to your colleagues so team work is a must. The hardest part of the job is when some of your colleagues are not performing as well – more... as they should be. The most enjoying part is getting my task done and helping customers at the same time – less

Great company everyone is treated as equal management dont single them selves out

pay could be more for logistics staff imho at least £7.50 not £6.85

I currently work nights/early mornings, normal start 5am or if i do overtime 2am. At work its varied in what i do, whether its unloading trailers, picking or dropping from the racks, replenishing stock. I have learnt how to drive a forklift, Ive completed my NVQ level 2 in warehousing. The management is okay, some managers are more laid back than others. – more... The co-workers are great,really easy to get on with and would help if needed. The respect for each other in the team is high. The hardest part of my job is unloading trailers as im not that experienced but the more i do it the more experience i have.The most enjoyable part is driving forklifts as its fairly new to me and it gives me more responsibility in my work place. – less

Long days aside, you are presented with fab opportunities here. Management vary from store to store, no real consistency. The people really make it, corny, but it is one big family. Hardest part of the job by far is the struggle for a work-life-balance. However, positives outweigh the negatives.

Ikea is a great company which gives you a lot of great ideas and experiences.

ikea is a good place to work but the management needs improving

From DHL/IKEA distribution to finance, I have developed through numerous departments since starting work at IKEA.

I started in booking deliveries within the DHL section, then applied to IKEA customer services, was quickly trained up and moved to refunds and payments, which is my current role.

A typical day can vary due to shift patterns and weekend – more... work but I now process customers payments and refunds as well as book deliveries where necessary.

My co-workers are all enjoyable to work with and I think my team leader and managers are very passionate about what they do which really helps team morale within the office.

The hardest part of my job is dealing with occasional abusive customers, which I always manage to deal with very well but can potentially get you down.

I enjoy helping customers the most and that's why I enjoy working within the area customer services. – less

I have worked in a few IKEA's in the UK. The Edinburgh store do not have any values or IKEA culture. Infact there is constant bullying and harrasment and is ignored by the senior managment as they are totally involved. My advice would be yes work for IKEA but not in the Edinburgh Store until it becomes controlled by IKEA again.

it was a boring place to work always doing the same stuff day dayout no movement, i didnt really learn much just health and safety rules, tills, taking food temps, stock rotaion,serving customers and the hot counter. The management was pritty low always behind with things never helped out if needed if some one was being picked etc they never seemed – more... to want to sort it out. I loved the co-workers i worked with we all got on it was like a big family, the job was easy there was no hardest part of the job and the most enjoyable part of the job that kept me there was seeing my regular customers and my co-workers they were enough to keep me happy. – less

Friday afternoon
I learned to be patient and efficiently
Management team was well organised
working efficiently
the hardest part of the job is to serve customer equaly
the most enjoyable part is to serve customer and to interact with them

overall a good place to work ,gets on well with co-workers ,canteen has nice food can get a good meal for under £3.00 a day

I have been with IKEA since i was 16 years of Age and since the Southampton store has been opened. I had never been to an IKEA in my life before i worked here so this excited me. I was ready fro the challenge and a challenge i got. It was busy, friendly, fun, exhilarating, electric everything it was basically overwhelming.

I started off in Checkouts – more... and stayed here for a little over 3 years the only problem with C/O's is you tend to do the same thing day in day out and i could not deal with this so i went into Sales and i have not looked back.

I am currently in Sales in IKEA after realizing that being in a bigger team that it would be hard to get further up the management ladder.

IKEA has taught me never back off from a challenge, strive to achieve reality, be an individual, step up take responsibility and if you have an idea that you think could work, approach management they always listen and give professional feedback.

The hardest part of the job has to be the brick walls that you constantly hit in regards to stock levels. There are loads more but i love the company and would not want to damage its reputation.

The most enjoyable part of my job is that of my fellow co-workers. We are essentially one big family, we may not all agree but at the end of the day if one of us is in trouble you can bet you have an army to back you to the hill and back.

The co-workers are for me are possibly one of the only reasons i still work there, without them and the support they give you i would not have lasted this long. When its busy and you have not sat down for 6 hours because you keep getting called away it will take one co-worker to just smile and say hello and you realize that your all in the same boat – less

A typical day at work would be as follows, shifts are usally 10-7 or12-9. I am a Kitchen Designer and usally have a customer at the start of my shift, throughout the cause of my day I will be ringing leads and arranging appointments, I will be doing this aswell as planning and selling kitchens.
I have learned alot from my time at IKEA, I have learnt – more... about working to KPI's and learning about kitchen design.
The team I work with in IKEA are great and we work well as a unit, this helps us to maximise sales.
The hardest part of the job would be the poor technical equipment we use, they often break and causes problems when trying to complete kitchen sales.
The most enjoyable part of the job, is helping customers have the kitchen of their dreams. – less

Typical day at work was very busy but enjoyable,mainly due to hardworking and fun co-workers,management was good overall.

Ikea has supported me throughout mt studies however the lack of oppertunity for me to utilse my skills within the company has meant for me to find work were I can use my degree.
Its has been a place were collegues have turned into friends, mangers do not beliveve that they are better than you and are very approachable.
The frustrations of the job were – more... over last few months having a poor availiablity of stock to sell. – less