IBM Employer Reviews

Good level of expertise within the whole company. Very successful in the computer industry

I have learned the typical IBM way of project management. I do interact with lot of programme managers and sales directors, which is very interesting.

A typical day in work is average nothing special just as busy as any other workplace but i would like to move to another company as it is nearly my time up in my apprenticeship. My managers and co workers are nice and help me through any problems i have.

A typical day in work is average nothing special just as busy as any other workplace but i would like to move to another company as it is nearly my time up in my apprenticeship. My managers and co workers are nice and help me through any problems i have.

I've started two years ago as 2nd level technician and i reached to be on date i write this review a 3rd level it technician for VMware and Windows Server products.

Bad people management and top level management.

All that IBM wants is to make more money, everyday new ways to cut budget to meet top level management levels of profit, no respect for – more... technicians that in some cases are overloaded and underpaid. – less

I have been working as a contractor for IBM since I left school, I have gained a large amount of IT and communication skills. The management are good to work for and I have known my colleagues for many years. The hardest part of the job is long distant travel bookings! the best part of the job is meeting new clients and arranging events.

I feel this is a good company for Freshers ..
The office itself is a very pleasant work environment .

A typical day would involve writing and contributing to the completion of proposals for new business.
Planning and managing delivery of solution development and testing to client projects.
Discussing risks and issues of projects, providing support to stakeholder to mitigate them.
My co-workers are versatile and driven working collaboratively together – more... to provide the solution to the client.
The most satisfying part of the job is providing the client with a solution that enables transparency in their business, making processes streamlined, enabling more strategic focus efforts. – less

learnt how to work under pressure
nice coworkers
place for further career development

Learnt a lot on PLM functionalities and getting trained to understand the management processes. Handling complete end to end support/operations for Multi-site Environment on SmarTeam.

I usually start my day answering emails and having a quick chat with my supervisor about work that needs to be done that day. We go over the schedule, tasks and other related things. Then I usually get on the phones and answer incoming calls and aid IBM employees and customers of IBM with whatever they need help with, whether it is reporting a faulty – more... server to a technician or if they need updates and contact information of various departments within the company. This job could easily get a bit tedious but what has made it rather enjoyable are my co-workers and the people I work with. It's a big company, a company that values professionalism, but it's nice to know that you can sometimes just relax with a bit of banter with your coworkers when the situation calls for it.

The hardest part with the job would have to be commuting to Greenock every morning from Glasgow. The scenery from the train is really pleasant but as winter is approaching it is hard not to feel a wee bit anxious every time you arrive at Central station.

Coming from Sweden, this has been a fun job to start out with, and I am rather enjoying it. However, I am in the process of finding something new that better suits my interests. – less

IBM offers leadership opportunities beyond the regular financial role

During transition process of out windows project there came a urgent requirment of VB scripting and IBM Director Admin . no one was ready to go for it .I discussed with my manage and agreed to take the responsibility in addition to my role . It was very tough to play your roll and learn both the new rolls parallely . and after my al hard work the day – more... has come when i was selected as high performer of the competency and rated as 1+.

Very supportive management and co-workers.whould never have resigned if not had to come to UK .

Wish to join IBM and ll leave on retirement only. – less

Operations
 Explaining the service standards and work plan to the associates for deriving the best performance from them for excelling business targets & service delivery metrics.
 Conceiving/implementing short/long-term plans for achievement of process objectives/company objectives.
 Framing the work direction and plans for the associates after – more... thorough assessment of their capabilities.
 Handling activities related to rostering, schedule adherence and leave planning for the employees.

Client Servicing
 Prompt resolution of escalated client concerns and disputes as per service quality standards,
 Ensuring minimum turnaround time for resolving customer complaints, and maintaining high customer satisfaction levels.
 Identifying causes for dissatisfaction among customers & taking steps to over come the same.

Team Management
 Leading and managing a team of process associates to deliver high standards of customer service.
 Motivate team members to achieve pre-defined targets.
 Conducting internal process audits & process reviews for ensuring strict adherence to the process parameters/systems.
 Organizing team bonding activities to ensure better coordination in the team.
 Giving process training to new joiners, taking mock tests and mock calls for new joiners. – less

Interesting work environment, Excellent Training before Production. Job satisfaction and Job security guaranteed . Good incentives for best performers.

great opportunity to see how looks datacenter from inside,
very good work atmosphere,

1)our both the switches got rebooted.
2)Fast,smart and hard working.
3)management is good.
4)7 co-workers who are very co-operative
5)I love my job so no hardest part
6)studying and improving my skills and implementing them in my
environment.

Plenty of examples on the web.
So why give any more.
No more to say.

an interesting experience of working for a world famous company. Proactive team working together to achive the goals. Very good training programm.

IBM has been a great company to work for.
I have learned a lot working for IBM for the last 10 years.