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Holland & Barrett
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12 reviews

Holland & Barrett Employer Reviews

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hell on earth !!!
associate (Former Employee), london – April 24, 2013
Pros: discount
Cons: pretty much everything about the job
If you want to be treated like something scraped off the bottom of the area managers shoe, then work for Holland and barrett ! They also have one of the worst staff turnovers for any retail company in England ... I think that says it all !
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Enjoyable work place
Sales Associate (Former Employee), Nottingahm – April 8, 2013
Pros: 25% discount
I was working work Holland and Barretts as a work experience.
My team workers where very friendly and helpful.
Manager was great always helped through everything.
Enjoyed sevring customers, helping customers
made sure shop floor was clean wasn't a hard at all and I learned alot from just a few weeks of working there... Very Supportive!!
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points card pain in the ****
supervisor (Former Employee), swindon – March 14, 2013
You must ask the customer if they have or want a points card otherwise they can ask for £5 off there shopping, throughly annoying and a waste of time. Aslong as the products sell what does it matter, all the 'die hard' shoppers have cards anyway. It should be about selling the product not annoying the customer! Far too many things to remember for not – more... enough money and courses should be bought to the employee you should not be made to travel half way across the country! – less
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Awful!
Store Associate (Former Employee), Dumbarton – December 2, 2012
Pros: 25% discount.
Cons: managment/targets/lack of support
Way too much pressure to meet targets amd dish out cards for their 'loyalty' scheme.
Area manager was a bully and offers no support at all.
Store manager's were all terrified of her and had been reduced to tears on several occassions due to her behaviour.

I was recently let-go after having my trial period extended by 3 months due to 'performance concerns'. – more... Not once was I approached about these concerns. I simply received a letter from HR one day, then weeks later my area manager told me most of the way through my shift that I was no longer employed by the company as she was unhappy with me.

Wouldn't recommend to anyone. – less
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horrible company
manager (Former Employee), various – November 23, 2012
Pros: cant think of any
Cons: all of the ones listed and thats only a few
long hours only paid from 8;45-5;30 but to do all your paperwork and prepare for opening u need to be in before 8;30 and you dont close the doors till 5;30 but by time u do all the cashing up paperwork ect its around 5;50pm and on a promotion change day u may aswel take your bed with u as u cant leave til its done 7pm easy all of this is unpaid coz – more... ur salaried u never hit ur targets so u never get ur bonuses which is the only thing that would make ur wage half decent, it is so easy to sack u and they give out disciplinary's whenever they feel like it so god help u if ur face doesnt fit!! if u want to live ur life stressed to bits then this is the job for u!!!! – less
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Tons of Managerial jobs going at H&B...hmmm...tells a story maybe!!
N/A at this time (Former Employee), N/A at this time – November 11, 2012
Pros: staff discounts?
Cons: no loyalty/ de-valued?!
There are lots of managerial/supervisory positions going at H&B. I wonder why? Could be that those who have given shocking reviews about the disgraceful way they are treated by head office/area managers are actually right.... managers/assistant managers/supervisors....all have the same sort of responsibility at this company....job profiles \lone suggest – more... so !!

I have observed a quick staff turnaround in my local H&B over the years. Managers/assistant managers/supervisors in particular have come and gone....there is no one at the store who was there 5 years ago for instance. PT staff are expected to turn around fast if they are students but why those in managerial/supervisory positions? Actually PT staff will get disillusioned and demoralised by their bosses going too. When the company changed hands....it looks like it was all down hill from there.

I saw a managerial position advertised for the store in the local centre...the pay was diabolical for a manager. PT staff seem to get payed quite well in comparison, and wen you take into account the lesser responsibilities...so I have heard!!.

Actually, I may know someone who actually worked for H&B/may have worked there myself in the past....hence why I feel I can write this... but don't want to say anything on that right now.

On another note...shops look quite empty nowadays - prices have soared and promotions are no where near as good!

PS: I had to enter a start date and end date to submit this ...but these are not correct obviously. – less
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Currently Work With Holland and Barrett
Sales Manager (Current Employee), scotland – October 21, 2012
I currently work for this company and it seems all the people who have commented on this advert did not actually work in the Stirling branch of this company, is it really fair to take a company and tar each and every store and division by the experience of a few individuals ?
I have worked for the company for 4 years and yes, I have came in early and – more... stayed late on occasion but I have never been forced to, I have never be threatened with disciplinary action and I have not and would not force or threaten anyone else like this.
In my opnion, I enjoy working for this company and I get a decent wage for what I do and I run and work with a great team of people.
I would urge anyone to apply for the position if they want to an make up their own minds about a good group of people who have been tarred with a brush from people who have to worked in the advertised branch. – less
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nice place to work
assistance manager (Former Employee), london – October 10, 2012
Pros: overtime
Cons: open door policy during winter
daily operations
i learn customer service
managment
nice team
learning about products
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Horrid company do not work there
Branch trading supervisor (Former Employee), Nuneaton – October 8, 2012
Pros: 25% off in store
Cons: low pay £15k sucks for the responsibility
I was the last Branch Trading Supervisor, this is the worst company I have ever worked for!!!!!anagement swearing at you constantly, little training, it's very clicky, nearly everyday I had to work at least 2 hours over and through my lunch breaks unpaid just to try and get through the excessive work load. This company has a horrid attitude, I would – more... not recommend anybody to work for them EVER!!!!!!!! – less
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PepperPot – 15 October 2012

I had the misfortune to followin in the foot steps of this supervisor,I walked out of the position after Six weeks due to the very poor management,and condecending nature and derogertory comments made by the management,unless your a workaholic with a Phd in bad attitude,dont bother with this job. This has to be the worst job on the Planet.

tullulah – 12 November 2012

used to be a good company,spoilt by some head office staff who only want to employ young slim people who look the part, pushing out anyone who doesnt look the part no matter how qualified or good at their job they are.

susankay – 21 November 2012

I second what tulullah has said. They used to employ people of all age groups and sizes as they should do so, whereas now you only seem to see young slim staff and they don't know anything. They have gone down hill lots.Too many young men too, and women looking for herbs to help the menopause don't want to be served by young men.

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Disgraceful
Manager (Former Employee), Various – September 29, 2012
Threats of a disciplinary if you leave lights on overnight, refusing to pay staff who leave/are signed off sick with stress, overbearing, rude, arrogant and intimidating behaviour from area managers. I was often required to work 12 hr shifts, starting at 6am with little or no breaks, and 21 days straight.

The WORST company for management I have ever – more... worked for, at ASM level and above.

However, the store colleagues are some of the best people I've worked with, passionate about the job and motivated by their own means.

I still wouldn't recommend this company – less
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GURMEET – 05 October 2012

I really agree with him If you are in trouble company will never help you, they will listen to you if you are Manager even you are a bad manager.They will never appreciate you if you have worked same long shifts for long time and if you make a little mistake they can give you sack.

Anon7 – 11 November 2012

I worked for them but as a sales associate I didn't feel so much stress but I could see the stress in the supervisor and managers - they were fed up - they got stick from area managers but then area managers got stick from higher up and I heard an area manager had a nervous breakdown. Shocking the way they treat their managers. .

Trev02 – 04 December 2012

I know the former manager of the W'boro branch, nice person good manager, very helpful. He was treated badly throughout his stay at the company, DON'T DO IT, bad pay, badly treated, just not worth it !!

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An enjoyable work place...
Sales Associate (Former Employee), Bournemouth – September 8, 2012
Pros: commission
Cons: tests
A typical day at work would be advising customers about different supplements and products, when doing this you also gradually learned about the many different products Holland and Barrett has to offer.

Management and co-workers were welcoming and friendly and always spared a helping hand, the hardest part of the job was taking the tests that taught – more... you about the products. The most enjoyable part of the job was satisfying the customer. – less
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Overall Good Workplace
Sale Assistant (Former Employee), Worksop – September 5, 2012
Pros: friendly staff
Cons: no breaks
The hardest part of the job was advising the customers. i didn't mind any other aspect of the job i just didn't like walking up to them and advising them on the products.
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