Part Time Sales Assistant (Current Employee) – Hull, East Riding of Yorkshire – 14 March 2018
Work/life balance- Forget it, your store comes first. Expect to cover shifts at short notice. They also give you 8 hour contract then expect you to be 100% flexible. Salary- Not applicable as it's retail and therefore pays National Minimum Wage. You do get 10% off purchases at both Heron and its sister store, B&M. Job security- Same as most companies these days but recently been taken over by B&M. They also have a future flyers scheme where you sign up and it's advancement to management. Management- Makes you wonder how some managers keep their job but that's pretty much same anywhere. Job Culture- Sales assistants pull together and on the whole, a friendly bunch.
I would have enjoyed the job more if they had supported me more with my home commitments, I'm afraid that expecting a single parent to cover hours between 7 am and 9 pm Monday to Sunday and have childcare for all of these hours when they are working only 16 to 25 hours at minimum wage is completely unreasonable and not at all affordable which left me no option but leave my employment with you in the end. The managers worked very hard though and should be better rewarded for there loyalty.
I enjoyed the fast pace and hard work
Too many hours to cover just in case you are put on shift when childcare has to be booked in advance
Shop Assistant (Former Employee) – Nottingham – 8 February 2018
Typical day involves working on the tills, cashing handling and stock rotation. I learnt how to communicate with customers and how to run a small shop. The work environment was great and colleagues were outstanding. Overall the job was enjoyable and wasn't very difficult and I left for more of a challenge.
good place to work area manager doesnt like progession
Duty Manager (Current Employee) – Hull, East Riding of Yorkshire – 31 January 2018
It is a great place to work with and the staff are great but the high up management don't like progression within the company. Also the wage is quite low compered to other companies doing the same role.
Customer Service Assistant (Former Employee) – Boston, Lincolnshire – 30 January 2018
dealing with customers and keeping the store as clean as possible after the cleaners have finished their job for the morning. From personal experience i learned not to entirely trust some people that want to come into a store and exchange notes for change as i had to repay a loss to the till due to being coned. management was very sympathetic with the situation which put me at ease with the situation. I worked with a variety of employees which i think is good having a variety of cultures in a workplace. The hardest part of my was working in the freezer only because it was obviously really cold i wouldn't say it was actually hard just least enjoyable but its all part of the job i just loved every bit of my job as i love the retail business meeting and helping new people on a daily basis
Always shopped in herons guaranteed you’ll leave the shop with great values excellent deals and more than one thing. Cheap good branded products. Girls are always a laugh to work with and always enjoyed being apart of management in this store. I’ve worked here for many of years and have without a doubt enjoyed every minute of it.
Duty Manager (Current Employee) – Horncastle – 20 January 2018
Loyalty to the company is not recipricated. Staff are treated appallingly. Exteremly hard work for little reward or praise. People are picked up for their mistakes but never congrantulated on a job well done! Credit is given to the wrong people! The only enjoyable part for me is having a laugh with the staff
Class One Driver (Current Employee) – Melton – 20 January 2018
Working at Heron Foods as a lorry driver will have you travelling around the country with full size, urban and rigid trucks. The trucks are a modern fleet but arnt cleaned inside thus can be dirty and smelly. The shifts are 5 on and 3 off so you only get two weekends off every 6 weeks! The work at the shops is physically demanding but I like this as it gives me a chance to keep physically active.
The majority of the shop staff are brilliant but you don't get much help whilst delivering. Some shop staff are rude and can make the job harder than it should be. Multi drops can be 3-5 shops. Once you have done your runs it is job and knock you return back to the depot fuel up tip the truck park up see the office and go home. So if it's day work your after then it will suit you. Start times are generally 4am on the morning shift and 12ish for the afternoon shift.
There is overtime available but you have to fight for it in a way first come first served basis and unfortunately there seems to be certain favourites who get the nice and easy runs! There's no sick pay but a generous amount of ppe is provided starting your employment with Heron Foods.
Overall I enjoy working at Heron Foods but some may not see it as a permanent career due to the insane amount of weekends you loose and when overtime isn't available you can earn a heck of a lot more elsewhere.
Decent salary, modern trucks, job security.
Rude shop staff, early starts, a lot of weekend work.
PART TIME SALES ASSISTANT (Current Employee) – Nottingham, Nottinghamshire – 14 January 2018
If you're looking for a starter job when you leave school, at the age of 16 or whatever age, Heron Foods is a good place to look. The stores are always looking for young members of staff to take on, and it's a good way to get a basic job.
If you're looking for advancement, this is not the place for you. Chances are, you'll be stuck there as a PTSA for the rest of your career there, until you leave.
While the management is good at balancing the work around your personal life, especially if you're going to College or University, anything else is not a must have and as such is overlooked. You are given the shortest possible shifts, with no breaks at all, with no benefits.
Sales Assistant (Former Employee) – Birmingham, West Midlands – 4 January 2018
Company was OK. Ok job while i was studying. Poor pay. Management OK. Nice work force. Busy paced. No perks. All round not a bad job, but not what I would want to do permenantly for the rest of my life.
Manager (Current Employee) – Preston, Lancashire – 21 December 2017
Heron Foods is a good place to work, they have recently been purchased by B&M so a lot of changes are happening in the business. It's a growing business and it's an exciting business to be involved in.
Decent shop shelf a bit empty on shelves and fridges sometimes and manageress not very approachable,hardest part not enough hours and working with certain employees,didnt need to learn much but what have learn most I already knew
Area Manager (Current Employee) – National – 14 November 2017
poor benefits package & unrealistic bonus scheme however there is a lot of freedom to do your role the autonomy of the role is the best thing about it things are changing now that B&M have bought them out
Senior Sales Assistant (Former Employee) – Doncaster, South Yorkshire – 11 November 2017
Heron Foods is the worst company i have ever worked for ,the Area manager at the time i left is very rude and disrespectful .The company expect far too much from their staff and treat them with no respect and they do not pay you what they owe when you leave. i would recommend anyone who apply's for a job at Herons thinks twice.
Workplace trainer (Former Employee) – Melton, Nr Hull – 14 October 2017
Started work on the Monday with a 4 week planned induction course and promised the earth. Spoke with management a regular daily basis, but they are up there own backside and want it covering by you. If you speak your mind and this is not the place for you.!!!
Not given the chance to explain you point of view and reasoning..
Avoid working for this overgrown company, no job guarantee
Probation period of 9 months is too long as the have you by the short and curlies and will dismiss you at the drop of a hat. 2 people doing the same job but on different pay scales